David Griesing | Work Life Reward Author | Philadelphia

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Thinking With Your Hands

November 10, 2013 By David Griesing 3 Comments

Drawing reduces what you’re seeing to its essentials.

It can be what you’re looking at, or what your mind’s eye is trying to visualize. Putting what you’re seeing down on the page may be like photography (aiming at accuracy) or like poetry (capturing the feeling of the moment).

Drawing has a different objective when you’re trying to “think though” a problem. Then it can be a tool for arriving at place that’s totally new.

LEONARDO DA VINCI-THINKING ABOUT FLYING

Drawing is essentially shorthand. It has been described as low vs. high definition. Drawing generalizes and leaves the specifics until later, that is, until you’ve gotten the basics right—which is usually the hard part of creative thinking.

To draw is often a solitary act, between your thoughts, your eyes, and your hands, holding the paper while you’re making marks on it. Drawing yields its best rewards when it’s like this, a low instead of high tech endeavor. A screen or tablet introduces complexity, requiring the manipulation of software, a mouse or stylus. Hand drawing is at its simplest & more direct when it’s just you, a pencil and a piece of paper.

(Of course, this kind of drawing also gives you the singular satisfaction of crumpling up your mistakes, and hurling them away before starting over again. Nothing you can do on a screen lets you start over with that kind of flourish!)

The directness & simplicity of sketching out your ideas has additional power as a vehicle for collaboration. Its shorthand often suggests different ways of completing what you’ve jotted down. Your specifics don’t get in the way, inviting other people into your thought process to modify the essentials.

Drawing your ideas on a whiteboard (instead of a piece of paper) may be the optimal way to invite others into the creative process. In fact, as a tool for innovation the whiteboard is hard to beat. One technology reporter, Farhad Manjoo, has noted their ubiquity in our so-called “cradle of innovation,” Silicon Valley.

Whiteboards reward bigness: Because you’ve got to draw objects large enough for everyone to see, and because dry-erase markers are too fat to allow you to write too much text, the whiteboard encourages thinking about the highest levels of an idea, and it discourages getting lost in details.

In a recent video interview, Manjoo elaborates on the role that the whiteboard plays, even at companies whose business is preserving your handwritten notes and drawings on-line, such as Evernote.

Some of our earliest tool-based memories are often of drawing with crayons in a coloring book or with a piece of chalk on a blackboard. These competencies, repeated over & over again as children, created neural pathways (see Daniel Coyle in The Talent Code) as we first learned how to visualize our thoughts. When you pick up a pencil or marker and start to draw out your thoughts, you are tapping into a basic aptitude that is, in a sense, “hardwired” into almost all of us.

I was reminded of the power that drawing can unleash in all creative activities while reading a recent post by Laura Busche. Wanting to know why the act of sketching her ideas has such a powerful impact on her design work, Busche reviewed the work of neuroscientists, psychologists and others who have explored the possible connections. A couple of these findings bear repeating for those of us—everyone really—who struggles to “open up” their thinking and unlock their imaginations every day.

It may seem obvious, but incorporating drawing early on in your problem solving will have the greatest impact. When you’re inviting others to think through the problem you’ve drawn, creative beginnings may be enhanced even further when key limitations (like a product’s dimensions, or a service’s current cost) are specified. Then, like a thought balloon, the visualizations you’re sketching out are tethered to earth by one or two basic presumptions.

Another key take-away is that drawing your way to new possibilities improves with practice. Busche is particularly eloquent on this point.

What happens when you continually draw and connect symbols as you sketch? What happens when your brain tries to recall shapes that are appropriate to the idea you are trying to externalize? It isn’t hard to see that the better you become at translating imagery from your mind to paper, the more visual resources you will have to draw on and the easier it will be to retrieve them in the future. . . Hand-sketching forces you to access and cultivate a unique visual library in your mind.

Modern life is increasingly automated. Aside from dexterity on a keyboard or touchpad, our cultivation of manual skills (beyond eating, cleaning, driving and maybe playing a sport) is limited.  We look at things or listen to them, often passively, instead of changing them or making them.

Our hands can help us to transform old thoughts into new ones. We know how to use them. They’re right in front of you, waiting to be used.

It may be time to start drawing again.

Filed Under: *All Posts, Continuous Learning, Daily Preparation, Entrepreneurship, Work & Life Rewards Tagged With: collaboration, innovation, open source, problem solving, visualization

Finishing School

October 29, 2013 By David Griesing Leave a Comment

Maxine Powell died last week after a long career. For almost 60 years, she pursued the kind of work that almost no one is doing today. Powell taught grooming, poise, and the “social graces” to Motown artists before they went out into the spotlight.

Maxine-Powell-09-1 395x198

How to stand. How to speak and dress. How to keep your cool with reporters and fans. How to make the best impression you could in every part of your life. It was guidance designed to make her students hold their heads up high and feel proud of themselves, so that pride always “came through.”

Smoky Robinson, Marvin Gaye, the Jackson Five, the Supremes: Powell called them her “diamonds in the rough and her training — along with tough love — aimed to polish their posture, diction, stage presence and sense of self-worth.”  That’s how we met most of them. Shiny and unforgettable.

Back then Motown was playing on the same New Haven station (WAVZ) that brought the Beatles and Stones, Dylan and Hendrix to my transistor radio—and what a soundscape it was.  You’d hear them, and then try to catch their acts on Ed Sullivan, the Smothers Brothers or American Bandstand. That’s how I saw Motown for the first time: clean cut, all matching suits and steps, smiling harmonies and rhythms that conjure an era big enough for several soundtracks.

For Motown, it was no longer step & fetch it, but stepping out.

Maxine-Powell 608x398

Today, we live in an era with lots of marketing but little finishing. We’re often satisfied with surface impressions, what the Temptations were doing their best to get beyond in Beauty’s Only Skin Deep. Powell, of course, was right there with them, reaching through the perfect hair and clothes for the bedrock below.

My friends ask, what do I see in you


But it goes deeper than the eye can view.

A half-century later, you’d never dare to tell anyone how to walk or talk, or how to behave—not even those you supposedly love. It’s freedom and preoccupation with personal autonomy that we’re left with.

Only I get to make decisions in my space.

There’s not much of a role for a Maxine Powell anymore, or for a love like that.  Most of us are on our own when it comes to our finishing today.

Filed Under: *All Posts, Being Proud of Your Work, Daily Preparation, Heroes & Other Role Models, Introducing Yourself & Your Work Tagged With: finishing school, guidance, introducing yourself, Maxine Powell, preparation, presentation, self-esteem

Edifice Complex

October 9, 2013 By David Griesing Leave a Comment

With more of us being priced out of higher education, there’s a startling divergence in how the folks who control the entry ramps are responding. But one of their responses could actually be quite good for you.

Most colleges and universities are bulking up to do more of what they’ve done for the past half century: running increasingly ambitious fund raising campaigns to support increasingly expensive buildings, administrations & faculties.  A few other schools, along with a disruptive cohort of education-oriented companies, are moving in the opposite direction: de-emphasizing the traditional overhead in favor of providing as many students as possible with practical and affordable alternatives.

In this later category, there are some new and exciting options that are highly tailored to your needs if you see additional education as your way of getting either a first job, or a new & better job. At the same time these alternatives are becoming available however, the traditional college experience is getting farther from reach for nearly everyone who is neither rich nor “obviously brilliant” enough to be subsidized by someone who is.

The future of higher education could be a relatively small number of wealthy schools catering to the lucky few, with highly affordable, skill-based alternatives available to everyone else.

Inputs from a couple of different directions tend to support the truth of this forecast.

In his new book, Average is Over, economist Tyler Cowen argues that the US is well on its way to even greater income polarization than we’ve already seen, with all but about 15% of our citizens living not “in the middle” but “on the margins.” Among other things, he envisions American cities looking more like Rio de Janiero, with massive favelas ringing small but wealthy enclaves.

It’s already not so different in Philadelphia, so I couldn’t help but think about Cowen’s observation when I was on the University of Pennsylvania campus the other day, and took this picture of its magnificent new nanotechnology center.

THE $92M SINGH CENTER FOR NANOTECHNOLOGY
THE $92M SINGH CENTER FOR NANOTECHNOLOGY

 

It is, as the local architecture critic described it, “easily the most impressive new design in the city since the Barnes Foundation opened last year.” But that’s not the whole story. Within a mile radius, I could easily draw lines from several dying outposts of Philadelphia’s public school system to Penn’s newest trophy classroom.

That these two tiers in education (and in American life) are increasingly a fact doesn’t make it ok. Indeed far from it. But in at least one way, some viable, alternative paths to productive life and work have started to open up for everyone who is rapidly being left behind.

I’ve talked about the value of a liberal arts education that is widely available on this page before. But there’s no disputing its staggering expense, the difficulty that many graduates have securing a paying job after making the investment, or many employers’ complaints that their jobs are going unfilled because their applicants lack the necessary skills.

You know what I’m talking about.

More than likely, either these frustrations are yours or are being experienced by someone close to you—which is what has made the rise of “massive, open, on-line courses” (or MOOCs) so promising. Now, it looks like the MOOC approach to higher education is starting to realize its promise by offering students the highly tailored course work they need for the jobs that employers have been unable to fill.

Much of the impetus is coming from the employers themselves.

MOOC provider Udacity has started to offer free “niche certification programs” with on-line courses in areas like computer science and supply chain management they’ve developed with input from Google, AT&T and others, in what they’re calling the Open Education Alliance. According to a recent news article, each company in the Alliance has:

committed to build at least one class at a cost of about $250,000.  In return, [contributors] will receive access to a talent pool guaranteed to have studied the skills the employer wants. . . .

MIT and MOOC partner edX are offering a similar, low cost (up to $700 for a “verified certificate”) alternative in collaboration with employers like United Parcel Service, Wal-Mart and Procter & Gamble. While we’re waiting to see which pay model works the best, the wolves in the ivory towers have already started to growl.

Is this a “vocational” approach to higher education? You bet it is. Is there a loss to students in receiving a “narrowly focused education” like this? No question about it. But it is also a loss to have philosophy majors working at McDonalds and downsized management employees cleaning toilets–when they can find gainful employment at all.

It’s also unfortunate that my old schools (like Penn), and others like them, are doing so little to fulfill the nation’s education needs, as opposed to the needs of an increasingly small minority of students.

Today, we are wasting many of America’s best minds because access to higher education has more to do with financial resources than individual promise. These new MOOC certificate programs are not The Answer to this wider problem, but they may well be part of our way out of the totally unacceptable place that we find ourselves in today.

 

Filed Under: *All Posts, Continuous Learning Tagged With: edX, higher education, income polarization, job market, job training, MOOCs, productivity, Udacity, vocational training, waste

Fierce Generosity

September 22, 2013 By David Griesing 2 Comments

Focusing on what you stand to gain—like getting the next buck or increasing your influence—is the wrong path when it comes to sustaining your best work. A better way may be forming relationships through the generosity of your giving and the vulnerability of your asking.

Customers and clients can always smell your hunger (or desperation) when all you’re after is their business. They’d much rather share in an exchange with you that’s mutually satisfying—collaborating to solve a problem, finding just the right product to meet the need, while also learning who you are, why you do what you do, what makes you happy or keeps you up at night, and how they might help you in return.

It’s an exchange based on giving not wanting, asking not telling, a dynamic that presents opportunities to meet one another’s needs while you both stand on a relatively level playing field.

Pie-in-the-sky?  I don’t think so.

Radiohead 500x447In 2007, the band Radiohead deepened the relationship it already enjoyed with its fans by offering its In Rainbows disk for whatever you wanted to pay for it, or for nothing at all.

The point wasn’t making money on the disk or even breaking even, it was about things like the band’s gratitude for loyal listeners, their confidence in their music, trust in their fans, and drawing attention to political causes that were important to them. In the randomness of opportunities they opened here, maybe you downloaded the album for free, but were drawn to support a cause the band believed was important. Giving and asking multiplied as well as strengthened Radiohead’s ties to its audience. (Frontman Thom Yorke just happens to be in my hometown this week as part of the Atoms for Peace tour.)

Adam Grant 220x332The bounty that comes from helping without expectation of return is the subject of Adam Grant’s book, Give & Take, which came out earlier this year. The following is from a story about the Wharton professor in the New York Times last spring:

’I never get much done when I frame the 300 e-mails [that are asking for my help every day] as ‘answering e-mails,’ Grant told me. ‘I have to look at it as, ‘How is this task going to benefit the recipient?’ Where other people see hassle, he sees bargains, a little work for a lot of gain, including his own.

For Grant, giving as well as asking for help is the motivator that spurs greater productivity on both sides of every exchange.

Another case for work-based reciprocity is currently being made by Amanda Palmer.

amanda-palmer 600x400
AMANDA PALMER

 

Palmer is a singer and instrumentalist who once made music with a duo called the Dresden Dolls (in her words, “a cross between punk & cabaret”) and now fronts an ensemble called the Grand Theft Orchestra. I love her music, her ferocity when she’s delivering it, and her thoughtfulness about the communication channels she’s playing with, particularly when it comes to giving and asking.

By making powerful expressions of generosity and vulnerability, she has ripped through the membrane between herself and her fans, and they in turn have reciprocated by holding her up when she has asked them to.

amanda-palmer sign 597x598One way her fans have said, “No, we thank you,” was by crowdfunding her current album. Crowdfunding has been a regular topic on this page, most recently a few months ago. Social media involves strangers as well as friends in your story, while crowdfunding gives them a stake in your quest.

Palmer had been abandoned by her record label, was giving her music away, and couldn’t afford to make another record. As she explained in a video interview (which Palmer starts with a gorgeous song that’s neither punk nor cabaret), she asked for $100,000 on Kickstarter and received $1.2M, giving nothing to her contributors in return but the joy of helping and the promise of more free music. A few months later, in a TED talk called “The Art of Asking,” she elaborated on why she thought she had received more contributions than anyone in the music business had ever received before from a crowdfunding platform.

It’s a gem.

Palmer analogized the vulnerability of asking for something you really need to “falling into an audience and trusting” that you’ll be caught—a type of fan connection that was once a staple of every punk rock concert. Trusting in the kindness of strangers, what Palmer calls “random closeness,” when she asks for a bed to sleep in or the use of a piano in a strange town, led her to put her entire career into the hands of her audience.

Once again, it’s not a one-for-one type of exchange. Palmer shares music and asks for whatever she needs to continue making it. “When we really see each other, we want to help each other,” she says.

This may seem like a young person’s game, but Palmer is 37.

Over the past couple of years, her giving and asking has brought her a million followers on Twitter, the ability to produce her own music, a TED talk, a Brainpickings’ interview, and more than 15 minutes of fame for her songs and ideas. As an artist, she knows that all you need is “a few people loving you up close,” even though she may never know their names or recognize their faces.  Will these digital networks of trust and reciprocity be enough to support her and her work at 57, or 77?

Do the relationships that Palmer (and others like her) are building give us the outlines of a new paradigm for sustaining yourself and your loved ones while working at what you love?

Is this a way for us to return to greater productivity where we live and work?

Can enough of us ever trust again this much?

 

Filed Under: *All Posts, Being Part of Something Bigger than Yourself, Building Your Values into Your Work, Work & Life Rewards Tagged With: Adam Grant, Amanda Palmer, asking, crowdsourcing, generosity, network, productivity, Radiohead, relationship, social media, vulnerability

The Dogs That Bind

September 8, 2013 By David Griesing 4 Comments

What connects us to other people is often as simple as a dog.

By the time Rudy died in April, I had lost touch with a whole new generation of dogs and the humans who’d be tagging along with them. By this time a year ago, Rudy’s “walks” were down to a slow amble from the back to the front of our house, so there were many times when his shorter paths crossed no one else’s at all.  As the web of sniffing and barking and “how was your day” gets smaller, a whole slice of giving and taking is reduced to almost nothing.

Rudy 2013

A new puppy changes all of that.

Like a gift that everyone wants to share, Wally has quickly taken his place in the webbing that knits these streets together. Being new and alive–always happy to just be here–he’s like a walking magnet as the evening shifts into its lower gears or the next morning starts to rev up. Every conversation is easier with Wally breaking the ice.

Wally 2013

When it comes to words, what a puppy initiates is not so different from what’s depicted in that classic scene from 1001 Dalmatians. You remember. It’s where the alarm goes out from one to a whole chain of barking dogs that something (in this case “something very bad”) is about to happen. The message that’s telegraphed:  Can’t one of you dogs out there mobilize your human “to do something” before it’s too late!

It’s been a gorgeous September in East Falls. While the dogs nip, lunge and roll on their backs, they’ve gotten their humans to find things to talk about, helping to shore up life and make it a home on this little hill next to one of Philadelphia’s great rivers.  In a big American city with many demands but little spontaneous conversation, this is no small thing.

“So hello Fritz, Otto, Jack, Dakota, Chase, Ajax, Coco, Lola, Peg. . . this is Wally.

It’s good to see you.”

Filed Under: *All Posts, Being Part of Something Bigger than Yourself, Daily Preparation, Work & Life Rewards Tagged With: community, companionship, conversation, dogs, network, ties that bind, worklifereward

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David Griesing (@worklifeward) writes from Philadelphia.

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