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The Amish Test & Tame New Technologies Before Adopting Them: We Can Learn How to Safeguard What’s Important to Us Too

October 13, 2020 By David Griesing Leave a Comment

Given the speed of innovation and the loftiness of its promises to improve our comfort or convenience, we often embrace a new technology long before we experience its most worrisome consequences.  As consumers, we are pushed to adopt new tech (or tech-driven services) by advertising that “understands” our susceptibilities, by whatever the Joneses are doing next door, and by the speculation “that somehow it will make our lives better.” The sticker shock doesn’t come until we realize that our natural defenses have been overwhelmed or we’ve been herded by marketers like so many sheep.

By tech devices and services, I’m thinking about our personal embrace of everything from smart phones to camera-ready doorbells, from Google’s search engine to Amazon’s Prime memberships, from car-hailing services like Uber to social networks like Facebook. Only after we’ve built our lives around these marvels do we start recognizing their downsides or struggle with the real costs that got buried in their promises and fine print.

As consumers, we feel entitled to make decisions about tech adoption on our own, not wishing to be told by anybody that “we can buy this but can’t buy that,” let alone by authorities in our communities who are supposedly keeping “what’s good for us” in mind. Not only do we reject a gatekeeper between us and our “Buy” buttons, there is also no Consumer Reports that assesses the potential harms of these technologies to our autonomy as decision-makers, our privacy as individuals, or our democratic way of life — no resource that warns us “to hold off” until we can weigh the long-term risks against the short-term rewards. As a result, we defend our unfettered freedom until we start discovering just how terrible our freedom can be.

If there were consumer gatekeepers or even reliable guidebooks, they could evaluate the suitability of new technologies not just for individuals but also for groups of consumers. Before community adoption, they’d consider whether a new innovation serves particular priorities in the community, asking questions like:

– Will smartphones make us more or less distracted?

– Will on-line video games like Fortnite strengthen or weaken our families?

– Does freedom from outside manipulation outweigh the value of, say, Facebook’s social network or Google’s search engine, since both sell others (from marketers to governments) personal information about our use of their platforms so that these outsiders can manipulate us further given what they are learning about us?

Gatekeepers that are worried about such things might even urge testing of new technologies before they’re marketed and sold so that: the initial hype doesn’t become the last word in buying decisions; the crowd-sourced wisdom of advance users can be publically gathered and assessed; and recommendations that consider the up- and down-sides become possible.
 
By welcoming testing data from across the community, this kind of gatekeeper authority would likely gain legitimacy from the strength of its feedback loop. Back-and-forth reactions would aim to discover “what is good (and not so good) for us” instead of merely relying upon tech company claims about convenience or cost-savings. Before endorsing a new device or tech-driven service, these testers would take the time to ensure that it serves the human purposes that are most important to the group while also recommending suitable safeguards (like age or use restrictions). Moderated time trials would be like previewing and rating new TV shows before their general release.
 
What I’m proposing is a community driven, rigorously interactive and “take as much time as needed” approach to new tech adoption that — to our free-market ears — might sound impossibly utopian. But it’s already happening in places like Pennsylvania, Ohio and Indiana, and has been for generations. Amish gatekeepers and community members continuously test and tame new technologies, making them conform to their view of what is good for them, with startling and even inspiring results.

Startled, then inspired were certainly my reactions to a story about the Amish that Kevin Kelly told Tim Ferriss in his podcast a few years back. It led me to a Kelly essay about Amish Hackers, a post from a different storyteller about an Amish community’s “experimentation” with genetic technologies to fight inherited diseases, and other dispatches from this rarely consulted edge of American life. (Kevin Kelly is one of the founding editors of Wired magazine and a firm believer that wandering beyond the familiar is the most effective education you can get.) I’d argue there are broader lessons to be taken from Kelly’s and other sojourners’ perspectives about how Amish communities have been grappling with new technologies, particularly when you start (as they do) with a sense of awe that skews less towards “what’s in it for me right now” and more towards pursuit of the greater good over time.

As Kelly followed his curiosity, he noticed that the Amish seem to choose all of their gadgets or tech-driven services “collectively as a group.” Because it’s a collaborative endeavor throughout, they have to start with “the criteria” that they’ll use in their selection process.

When a new technology comes along they say, ‘Will this strengthen our local community or send us out [of it]?’ The second thing that they’re looking at is what’s good for their families. The goal of the typical Amish man or woman is to have every single meal with their children until they leave home.

So they also ask: will a tech-driven innovation increase the quality of our family time together, or somehow lessen it?

Since owning your own car will take you away from your community, they frown on automobiles, favoring more localized forms of transit like the horse and buggy. Similarly, because electricity ties you to a public energy grid and makes the community dependent on outsiders, they limit its use, preferring fuel, wind or sun-powered energy controlled from their homes and workshops. At the same time, while Amish beliefs are founded on the principle that their community should remain “in the world, but not of it,” their inward focus has never dampened their curiosity about new technologies or the practical advantages they might gain by utilizing them.

Strengthening family ties dictates the pace and manner of their tech adoption too. While the Amish engage in a broad spectrum of industries, their work places tend to be close to home so that workers can spend meal times with their families. And there are additional benefits to this proximity. Because the Amish are effectively living and working in the same place, the technology they rely upon to forge farm equipment, make furniture or process their produce tends to be friendly to the land and the people living there. In other words, instead of exporting the environmental and social costs of their economic activities, their means of production are also sustainable for the Amish families that live nearby.

While these criteria seem to imply a kind of primitive simplicity, the reality couldn’t be more different. One wrinkle is the way the Amish distinguish between owning technology and merely using it. For example, those who need the internet at work or school might share that access instead so it’s available for an intended purpose (like operating a business or learning) but not for getting lost in distraction whenever, say, a laptop owner feels like it.

Old iron adapted to run on propane

Their work-arounds for living and working off-the-grid are also ingenious. Sometimes instead of electricity, they’ll use gas- or propane-fueled appliances and equipment. The Amish also adapt a startling array of machines and other contraptions to use pneumatic or compressed-air power. Of the later, Kelly writes:

At first pneumatics were devised for Amish workshops [where compressed air systems powers nearly every machine], but it was seen as so useful that air-power migrated to Amish households. In fact there is an entire cottage industry in retrofitting tools and appliances to [so-called] Amish electricity. The retrofitters buy a heavy-duty blender, say, and yank out the electrical motor. They then substitute an air-powered motor of appropriate size, add pneumatic connectors, and bingo, your Amish mom now has a blender in her electrical-less kitchen. You can get a pneumatic sewing machine, and a pneumatic washer/dryer (with propane heat). In a display of pure steam-punk nerdiness, Amish hackers try to outdo each other in building pneumatic versions of electrified contraptions.

How some Amish communities began utilizing genetically modified seeds on their farms — after the customary period of trial and error — also illustrate how their priorities drive their decisions. Unlike the huge turbines used in commercial agriculture, their old, but highly effective (and debt-free) farm equipment could not harvest the pest-weakened cornstalks that GMOs were designed to fight. Amish farmers embraced this seed innovation because they could continue to use their harvesters in a cost-effective manner with little apparent downside. On the other hand, the Amish jury is still out on cellphones. But instead of banning them outright, they are still trying to figure out which uses are good for them and which are to be avoided. In his essay, Kelly celebrated their endless beta testing, both here and in many other areas:

This is how the Amish determine whether technology works for them. Rather than employ the precautionary principle, which says, unless you can prove there is no harm, don’t use new technology, the Amish rely on the enthusiasm of Amish early adopters to try stuff out until they prove harm.

When downsides become apparent, they find ways to minimize them (again, sharing phones instead of owning them) or to eliminate them altogether for community members (like young people) who are most prone to their harms. It’s a time-intensive process where an Amish bishop or gatekeeper can always step in to forbid them, but there is usually a dizzying array of experimentation before that happens.

These time trials may place the Amish as much as 50 years behind the rest of us in terms of tech adoption — “slow geeks” Kelly calls them — but he finds their manner of tech adoption “instructive” and so do I.

1) They are selective. They know how to say ‘no’ and are not afraid to refuse new things. They ban more than they adopt.

2) They evaluate new things by experience instead of by theory. They let the early adopters get their jollies by pioneering new stuff under watchful eyes.

3) They have criteria by which to select choices: technologies must enhance family and community and distance themselves from the outside world.

4) The choices are not individual, but communal. The community shapes and enforces technological direction.

As a result, the Amish are never going to wake up one day and discover that a generation of their teenagers has become addicted to video games; that smartphones have reduced everyone’s attention span to the next externally-generated prompt; or that surveillance capitalism has “suddenly” reduced their ability to make decisions for themselves as citizens, shoppers, parents or young people.

Given where most of us non-Amish find ourselves today, we’d likely be unwilling (at least at first) to step back from the edge of the technology curve for the sake of discovering what a new technology “is all about”—for worse as well as for better—before adapting our lives around it. 

In Western cultures, individuals as consumers may have criteria for purchasing or adopting new technologies—like lower cost or greater convenience—but it seems almost impossible to believe that we’d ever be willing to bring others (beyond say a parent or life partner) into this highly personal decision-making process.  

Indeed, our individualism as consumers seems so complete that it’s difficult to envision any community whose criteria we would willingly subject ourselves to for the common good. Or as Kelly puts it: we’d have to learn an entirely new skill, which is how “to relinquish” technologies and tech-driven services “as a group” until their efficacy, under the group’s standards, could be demonstrated.

So is it unlikely? “Yes.” But impossible? “No.” And what about desirable? I would argue that learning how to take-the-best-and-leave-the-rest when it comes to adopting new technologies is a consumer-wide competence that’s long overdue.

The Amish are clear that strengthening community and family are the primary goods for them. Like us, they’re drawn to “more convenient” and “less costly” too, but only if these lesser priorities can be made to serve their most important ones.  At the same time, they’ll work long and hard to find accommodations for the sake of convenience or low cost by crowd-sourcing their experiences and considering all of the necessary angles before deciding how to proceed. They’re also willing to be one step or even several behind the technology curve. And when they can’t get over the hurdle of likely or actual harms with a product or service, they’ll put it behind them and move on without it. 

At this point, it bears mentioning that Amish families and communities are not exemplary in terms of “goodness,” and they don’t claim to be. Indeed, their faith tends to make them more aware of their spiritual vulnerabilities than lesser believers, so they’ll readily acknowledge their sinfulness and struggles with temptation. On the other hand, their awareness of sin also distinguishes them from most of the rest of us. Compared to the Amish, we are relatively thoughtless about what is more and less “good for us,” especially in the long run.

That means our next step would be a big one. The unfettered freedom that we “enjoy” around what we buy and end up adopting makes it difficult for us to band together with others and agree to be subject to any group’s veto power. Our ad-based, consumer-driven economies have hooked us on instant gratification to the point that most of us would be unwilling (at least initially) to wait until the other beta testers in our group have finished their work and a consensus for the greater good could be reached.  

On the other hand, given the deluge of new consumer technologies that keeps washing over us and the troubling consequences that come with many of them—like the community weakening propensities of “smart” doorbells and the privacy destroying nature of “smart” home assistants—we might be better off if we joined with others to learn more about what’s involved before embracing “the next shiny new thing” and discovering the downsides later. 

We could learn the restraint of slowing down, the power of beta-testing new technologies, and the connectedness of considering what we discover with our fellow experimenters before jumping head-first into unchartered waters. 
 
And perhaps most importantly, we could learn how to come to a collective agreement on the criteria for assessing whether a new technology is likely to be good for us, bad for us, or only acceptable with safeguards in place before adoption.  

– What priorities would we test against as we experiment with new products and services? 

– What assessment criteria would we apply in our consumer reporting about the next smart speakers, cell phone apps, facial recognition tools or geo-tracking devices? 

– How could an interactive gatekeeper group like this avoid becoming a 21st Century version of the Legion of Decency?

On this last point, any consumer protection group would certainly have to tone down the holier-than-thou attitude in its crowd-sourced application of first principles. As tech testers and reporters, the group would need to say: “we don’t know better than you, we’ve just thought about it from various, specific angles, and here’s how.”

Instead of authority residing in an Amish bishop, the wisdom of this group of early adopters and community members could be captured in an evolving body of experience that is informed by both the testers’ feedback (like Yelp’s) as well as by moderating influences on the direction of the debate (like the guidance of Wikipedia editors). Built this way, arguments about what is likely to be good or bad for everyone will always embrace a broader perspective than that of any single tech influencer or seller. In fact, the counter-weight of a consumer protection group to each of us being “on our own” with consequential technology choices would be one of this group’s two greatest strengths.

The other would be pushing a leading edge of tech consumers to decide what is important to them and worth protecting with the strength of their numbers in the free market.

A consumer protection group like this would begin by deciding on the zones it would be committed to safeguarding. They might be our zones of personal privacy (from those who wish to exploit our data for their gain as opposed to ours) and autonomous decision-making (from those who aim to use our behavioral information to manipulate our choices). Group criteria could also include protecting socially or economically vulnerable populations (like the susceptible young or old, or even the self-employed doing ride-hailing, delivery or other gig-economy work) from exploitation or harm by new tech products and services. The group’s overall aim would be to offer a persuasive new perspective to a critical mass of the tech consuming public before we decide to consume a new technology.

Their invitation might sound something like this:

Given our stated priorities, we urge you to slow down your purchases and hold off on your adoption of this new technology until — because it will always take time — its likely impacts can be assessed.  We, in turn, will provide you with regular updates as our assessment of the risks and benefits as our experience with this new technology evolves.

Group creation of a public interface that provides criteria-driven, crowd-sourced information about new technology would almost certainly have an additional benefit in the marketplace. As the group’s standing and credibility is established, it’s assessments would likely influence tech companies to be more forthcoming about the potential downsides of their products and services before we’re introduced to them, and even whether they keep fraught technologies on a path to market.

Instead of individual consumers (on the one hand) or government regulators (on the other) trying to figure out how to put the ketchup back in the bottle or toothpaste back in the tube once they’ve made a mess of things, the wisdom of a consumer protection group with “greater good” priorities could serve as a counterweight before a new technology’s stains become permanent.

The group could function like a crowd-sourced Consumer Reports, publishing its assessments on a quality-controlled Wikipedia-type page that every consumer can see, with the aim of laying out the risks (as well as rewards) of new technologies before they’re widely adopted.

The Amish have found a way to test and to tame new technologies so that their priorities of family and community are continuously served.

Aren’t there enough of the rest of us — united in our concern about privacy, surveillance and on-line manipulation — to test and then tame these same technologies?

This post was adapted from my October 11, 2020 newsletter. Newsletters are delivered to subscribers’ in-boxes every Sunday morning. You can subscribe too by leaving your email address in the column to the right.

Filed Under: *All Posts, Being Part of Something Bigger than Yourself, Building Your Values into Your Work, Continuous Learning, Entrepreneurship, Heroes & Other Role Models, Work & Life Rewards Tagged With: Amish, assess technology before adopting, community priorities, family priorities, human centered technology, Kevin Kelly, tech-powered services, technology, technology gatekeepers

The Other Wonder of Tourists and Survivors

April 5, 2020 By David Griesing Leave a Comment

Hello everyone. I’m mostly holding up and hope this finds you holding up too.
 
Recent weeks, but particularly this past one, have been like being in a foreign country while never entirely leaving the familiarity of home. I wonder if it’s been feeling disjointed like this to you.
 
When travel takes you to an entirely new place, you notice small differences that would normally escape your attention if you were still back home, things like the music that’s playing in the background, the odd rooflines you’re passing on the bus, or the kinds of shoes that people are wearing. With big things like a new language or culture telling you how far you’ve traveled, you can end up paying closer attention to the smaller differences too.
 
In an essay he wrote after bringing some of his American students to Ireland for the first time, Liam Heneghan noticed the power that tourists often bring to their observations.

A tourist generally has an eye for the things that, through repetitive familiarity, have become almost invisible to the resident… A tourist can [recognize] … the delicious strangeness of mundane things.

This past week, I’ve felt like a tourist in my suddenly strange country. 
 
Of course, the larger changes and contrasts that shouted “Something new is afoot!” have been apparent for awhile now: how things have gotten quieter and slower, and how the promise of spring keeps contradicting the darker messengers on the news every day. But this kind of quiet and slow, when nearly everything but the march of nature has ground to a halt has, in its novelty, caused me to notice things that I either missed or took for granted as a local before. This week, it’s been surprisingly consoling and enabling to see my home country through a tourist’s wide eyes. 
 
The first way that home had changed is how quiet the city has become. Tires skimming the streets, honking horns, helicopters over Route 1 and I-76, jets streaming towards the airport, sidewalk conversations, pedestrians on their phones, radio sounds—rap, R&B and talk shows mostly, delivery trucks, cars parking, home repairs, street repairs, neighbors coming and going, shouts from the high school’s baseball diamond, a track team running by, that ice cream truck beckoning 3d graders with its annoying song: these sounds that John Cage called the music of a city are no longer being offered in a continuous live stream, if they’re being offered up at all. Even the hourly bells from Penn Charter nearby have gone strangely quiet. 
 
The sounds that survive are now framed by something like silence, as if puffs of snow had blanketed everything around them. For sure, it makes the sirens on rescue vehicles stand out even more, but it also delivers other bells, from that church in Germantown for example, the way they might have told an older city that it’s the middle of the day. Because kids are home from school, their laughing and talking excitedly gains my attention whenever it erupts. If I’m outside and close enough, I can hear the green light at the intersection of Fox and Midvale click. And like fleeing the urban glow can reveal the stars in a sky that’s suddenly gone dark, the bird songs and conversations have also leapt to the fore.
 
At the same time that we’re learning about essential and non-essential work, maybe the bells ringing, kids chirping, and birds singing are the essential sounds that were getting lost in the shuffle before.
 
The second way that my home has changed is how it’s turned in on itself.  What’s most familiar to me (my routines and “home-work”) have had to turn their backs, even more than usual, on everything that’s happening “outside.” It seems to me that you can view “sheltering in place” as either being banished from the wider world and losing what it has to offer or as finding a refuge and gaining something you didn’t have before. When the public world becomes a threatening reality, it almost invites you to see whether your private world can provide new sources of comfort:  balms and salves that might always have been there but that you’d failed to notice.     
 
I’d recently read that the best workshop (or kitchen or closet) is the one where you can see everything that you need to fix (or cook or wear). The advice was less Marie Kondo and more Yankee practicality, arguing that nothing that you need should ever be buried behind something else and effectively “unavailable.”  In other words, the necessary tools and ingredients should always be visible and within easy reach so that they’re “on hand” when you’re ready for them. 
 
Being a tourist in today’s strangeness has enabled me to see the necessities that had been buried in clutter until now and to identify the gaps in needed supplies that I still have to fill. With fresh eyes, I’ve been enabling a kind of preparedness when it comes to day-to-day living whose beauty had escaped me until now and (ironically) that also seems to have escaped many of our leaders as we face a respiratory pandemic without enough ventilators, protective equipment, test kits, hospital beds or medical staff “on hand” while being awash in almost everything that’s non-essential. 
 
The sudden contrast between my public and private worlds has fostered another tourist-like appreciation too. The daily horror of a virus approaching from all directions along with our near helplessness to fend it off puts into bold relief the promise of spring that’s unfolding without any human assistance at all. With different eyes, daily miracles in the trees and on the ground that used to go unnoticed provide me with a deeper hope than even the acts of selfless heroes that life (although not as we’ve known it) will go on.
 
When the old, familiar world tries to return and the strangeness of the present one recedes, there will be blame enough for this to go around. The question, I suppose, is whether we all bear some of that responsibility and should get on to something that’s far more useful than finger pointing—starting right now.
 
As we shelter-in-place and social distance, there is another discrepancy between our old and new worlds that provides the ground for those insights. It is how much the familiar world that we used to know has slowed itself down.  
 
There is nowhere to rush to in coming weeks and months; in a very real sense, many of us are already there. Aside from emergency medical and safety net workers, most of us have less paying work if we have any at all, which gives the days a molasses-like quality, concentrating and reserving some of our energy for later on, when it will be sorely needed to rebuild. Even with kids home from school and close quarters, we can still bring the curiosity of tourists to the slow task of contemplating how we’ll need to change our priorities if we’re to thrive and prosper in the next world.
 
There are easy fixes, like resolving to pay more for local workers (instead of factories overseas) to make essential supplies and then stockpiling these critical reserves. But there are more basic questions about what is, or should be, essential. If China, where the virus started, in fact suffers ten thousand deaths from this plague and America suffers a hundred or two hundred thousand, what does that say about our priorities and way of life and how we might change them going forward? In a democracy like ours, in all democracies, it is for us to decide on what we need most and how our free markets, awesome technologies and representative governments should manage our scarce resources to meet those needs.  
 
Like foreign travel, a shared calamity like this one makes us curious about all manner of things we never seemed to notice when we trusted the familiarity of our old lives and work. Like travel, this virus and our responses to it have torn the blanket off, revealing facets of the ordinary we may have taken for granted while also forcing basic questions about how to move forward more effectively given the lessons we’re learning. 
 
Because we’ve noticed the life force and inventiveness that some of our governors, nearly all of our essential workers, and many DIY by-standers have brought to this calamity, it’s only fair to ask whether we can find ways to harness their extraordinary energies to the energy we’ve been storing so we can build a society that can do a better job of sustaining us than the familiar one we’ve been seeing these last few weeks with different eyes? 
 
Do we have, in Heneghan’s memorable phrase, enough of the tourist’s “other wonder” to imagine and then build a new world on this energetic foundation now that some of the fatal flaws of the world we’re leaving behind have been exposed? 
 
Other-wonder may be this calamity’s greatest gift.  It would be a terrible shame to waste it whenever it arises during these suddenly quiet and slow days that—like the newly planted tree above—promise each of us so much. 

Stay safe and in the game. I’ll see you next Sunday.

Now into the second month of this coronavirus, I’ve kept the weekly newsletter format here (from my April 5, 2020 newsletter) instead of adapting it for this post. Newsletters are delivered to subscribers’ in-boxes every Sunday morning and the contents of some of them later appear here. If you’d like to receive a weekly newsletter, you can subscribe by leaving your email address in the column to the right. 

Filed Under: *All Posts, Being Part of Something Bigger than Yourself, Building Your Values into Your Work, Continuous Learning, Daily Preparation Tagged With: coronavirus, eyes of a tourist, other wonder, perspective

The Good Work of Getting What We Need As Patients

December 2, 2019 By David Griesing Leave a Comment

Since recent posts here and here about work in healthcare—discussing burnout among health professionals, concerns about misuse of patient data, and questions about who is policing our rapidly changing health system—I’ve continued to follow developments in the field.  
 
Over the past few weeks, some of you have also shared your troubled reactions about how work in healthcare has been evolving.
 
The net of these developments is that while there are grounds for alarm about the uses of our health data, its proliferation presents some extraordinary opportunities too. Concepts like “precision medicine” become more realistic as the amount and quality of the data improves. More and better data will also help us to live longer and healthier lives. On the other hand, whether AI and other data-related technologies can enable us to improve the quality of the work experience for millions of healthcare professionals is a stubbornly open question.
 
In this last healthcare-related post for a while, there are two, practical rules of thumb that might give us greater sense of control over how our healthcare data is being used, as well as a couple of ways in which more and better health-related information is already producing better patient outcomes.
 
The good work of getting the healthcare that we need as patients (both for ourselves and for others that we’re caring for) requires healthy doses of optimism as well as pessimism, together with understanding as much as we can about when excitement or alarm are warranted.

Two Rules of Thumb To Inhibit Misuse of Our Medical Data

The first rule of thumb involves insisting upon as much transparency as possible around the uses of our medical information. That includes knowing who is using it (beyond the healthcare provider) and minimizing the risks of anyone’s misuse of it.

Unfortunately, more of this burden falls on patients today. As health systems increasingly look to their bottom lines, they may be less incentivized to protect our personal data streams. And even when our interests are aligned, doctors and hospitals may not be able to protect our data adequately. As I wondered here a couple of weeks ago: “Can these providers ‘master the learning curve’ [of big data-related technologies] quickly enough to prevent sophisticated consultants like Google from exploiting us, or will the fox effectively be running the chicken coop going forward?”

An article last weekend in the Wall Street Journal called “Your Medical Data Isn’t As Safe As You Think It Is” raised a couple of additional issues. As patients, we may be lulled into complacency by the fact that much of our data is rendered “anonymous” (or stripped of our personal identifiers) before it is shared in big databases. But as this article describes at length, “de-identified” data in the hands of one of the tech companies can easily be “triangulated” with other data they already have on you to track your medical information back to you. That means they remain able to target you personally in ways you can imagine and some you cannot.

Moreover, even if it remains anonymous, your medical data “in a stranger’s hands” may still come back to haunt you. As one expert in data sharing observed, companies that monetize personal data currently provide very little information about their operations. That means we know some of the risks to us but are in the dark about others. Of the known risks around data dispersal, you may suddenly find yourself paying higher health-related insurance premiums or barred from obtaining any coverage at all:

Google will be in a good position to start selling actuarial tables to insurance companies—like predictions on when a white male in his 40s with certain characteristics might be likely to get sick and expensive. When it comes to life and disability insurance, antidiscrimination laws are weak, he says. ‘That’s what creates the risk of having one entity having a really godlike view of you as a person that can use it against you in ways you wouldn’t even know.’

Our first rule of thumb as customers in the health system is to insist upon transparency around how our providers are sharing our medical information, along with the right to prevent it from being shared if we are concerned about how it is will be used or who will be using it.
 
The second rule of thumb has always existed in healthcare, but may be more important now than ever. You should always be asking: is my medical information going to be used in a way that’s good for me?  If it’s being used solely to maximize Google’s revenues, the answer is clearly “No.” But if your information is headed for a health researcher’s big data set, you should ask some additional questions: “Was someone like me considered as the study was being constructed so the study’s results are likely to be relevant to me?”  “Will I be updated on the findings so my ongoing treatment can benefit from them?” (More questions about informed consent before sharing your medical data were set forth in another article this past week.) 

Of course, understanding “the benefits to you beforehand” can also help you determine whether a test, drug or treatment program is really necessary, that is, if it’s possible to assess the pros and cons with your doctor in the limited time that you have before he or she orders it.
 
With medical practitioners becoming profit (or loss) centers for health systems that operate more like businesses, the good work of protecting yourself and your loved ones from misuse of your data requires both attention and vigilance at a time when you’re likely to be pre-occupied by a range of other issues.

More and Better Data Is a Cause for Excitement Too

There is an outfit called Singularity University that holds an annual conference each year with speakers who discuss recent innovations in a range of fields. Its staff also posts weekly about the most exciting developments in technology on a platform called Singularity Hub. One of its recent posts and one of the speakers at its conference in September highlight why more and better medical data is also a cause for excitement.
 
To understand the promise of today’s medical data gathering, it helps to recall what medical information looked like until very recently. Most patient information stayed in medical offices and was never shared with anyone. When groups of patients were studied, the research results varied widely in quality and were not always reconciled with similar patient studies. Medicine advanced through peer reviewed papers and debates over relatively small datasets in scholarly journals. Big data is upending that system today.
 
For us as patients, the most exciting development is that more high quality data will give us greater control over our own health and longevity. This plays out in (at least) two ways.
 
In the first instance, big data will give each of us “better baselines” than we have today about our current health and future prospects. According to the Singularity Hub post, companies as well as government agencies are already involved in large-scale projects to:

measure baseline physiological factors from thousands of people of different ages, races, genders, and socio-economic backgrounds. The goal is to slowly build a database that paints a comprehensive picture of what a healthy person looks like for a given demographic…These baselines can then be used to develop more personalized treatments, based on a particular patient.

Although it sounds like science fiction, the goal is essentially “to build a digital twin of every patient,” using it in simulations to optimize diagnoses, prevention and treatments. It is one way in which we will have personalized treatment plans that are grounded in far more accurate baseline information than has ever been available before.
 
The second breakthrough will involve changes in what we measure, moving organized medicine from treatment of our illnesses to avoidance of most illnesses altogether and the greater longevity that comes with improved health. As these developments play out, it could become commonplace for more of us to live well beyond a hundred years.
 
At Singularity University’s conference two months ago, Dr. David Karow spoke about the data we should be collecting today to treat a broad spectrum of medical problems in their early stages and increase our life expectancy. He argues that his start-up, Human Longevity Inc., has a role to play in that future.
 
Four years ago, Karow conducted a trial involving nearly 1,200 presumably healthy individuals. In the course of giving them comprehensive medical checkups, he utilized several cutting edge diagnostic technologies. These included whole-genome and microbiome sequencing, various biochemical measurements and advanced imaging. By analyzing the data, his team found a surprisingly large number of early stage tumors, brain aneurysims, and heart disease that could be treated before they produced any lasting consequences. In another 14% of the trial participants, significant, previously undetected conditions that required immediate treatment were discovered. 
 
Karow’s argument is that we’re “not measuring what matters” today and that we should be “hacking longevity” with more pre-sympomatic diagnoses. For example, if testing indicates that you have the risk factors for developing dementia, you can minimize at least some of those risks now “because of third of the risks are modifiable.” 
 
Every start up company needs its evangelists and Karow is selling “a fountain of youth” that “starts with a fountain of data.”  This kind of personal data gathering is expensive today and not widely available but it gestures towards a future where these sorts of “deep testing” may be far more affordable and commonplace. 
 
We need these promises of more personalized and preventative medicine—the hope of a better future—to have the stamina to confront the current risks of our medical data being monetized and misused long before we ever get there. As with so many other things, we need to hold optimism in one hand, pessimism in the other, and the ability to shuttle between them.

This post was adapted from my December 1, 2019 newsletter. When you subscribe, a new newsletter/post will be delivered to your inbox every Sunday morning.

Filed Under: *All Posts, Being Part of Something Bigger than Yourself, Building Your Values into Your Work, Continuous Learning Tagged With: baseline health measures, big data, control of your data, data, ethics, health and longevity, health care industry, healthcare, misuse of patient data, pre-symptomatic diagnoses, work, work of being a patient

Nostalgia Can Help Us Build a Better Future

October 29, 2019 By David Griesing Leave a Comment

There is a widespread consensus that we’re on the cusp of a workplace revolution that will automate millions of jobs and replace millions of workers. 

Among the many questions is whether these displaced workers will still be able to support themselves because technologies that are on the rise, like augmented and artificial intelligence, will spawn millions of new jobs and a new prosperity.

Those fearing that far more jobs will be eliminated than created have argued for fixes like a universal basic income that would place a minimum financial floor under every adult while ensuring that society doesn’t dissolve into chaos. How this safety net would be paid for and administered has always been far less clear in these proposals.

Others are arguing that the automation revolution will usher in a new era of flourishing, with some new jobs maintaining and safeguarding the new automated systems, and many others that we can’t even imagine yet. However, these new programming and maintainence jobs won’t be plentiful enough to replace the “manual” jobs that will be lost in our offices, factories and transportation systems. Other “replacement jobs” might also be scarce. In a post last January, I cited John Hagel’s argument that most new jobs will bunch towards the innovative, the most highly skilled, what he called “the scaling edge” of the job spectrum.

On the other hand, analysts who have considered the automation revolution at McKinsey Global Institute noted in a July, 2019 report that automation will also produce a burst of productivity and profitability within companies, that employees will be able to work more efficiently and reduce their time working (5-hour days or 4- day work weeks) while gaining more leisure time. With more routine tasks being automated, McKinsey estimates that the growing need to customize products and services for consumers with more time on their hands will create new companies and an avalanche of new jobs to serve them. At the same time, demands for more customization of existing products and services will create new jobs that require “people skills” in offices and on factory floors.  

As we stand here today, it is difficult to know whether we should share Hagel’s concern or McKinsey’s optimism.

Predicting the likely impacts at the beginning of a workplace revolution is hardly an exact science. To the extent that history is a teacher, those with less education, fewer high-level skills and difficulties adapting to changing circumstances will be harmed the most. Far less certain are the impacts on the rest of us, whose education, skill levels and adaptability are greater but who may be less comfortable at the “scaling” edges of our industries.

Then there’s the brighter side. Will we be paid the same (or more) as we are today given the greater efficiency and productivity that automation will provide?  Will we work less but still have enough disposable income to support all of the new companies and workers who eager to serve our leisure time pursuits?  Maybe. 

It is also possible to imagine scenarios where millions of people lose their livelihoods and government programs becomes “the last resort” to maintain living standards. Will vast new bureaucracies administer the social safety nets that will be required? Will the taxes on an increasingly productive business sector (with their slimmed down payrolls) be enough to support these programs? Will those who want to work have sufficient opportunities for re-training to fill the new jobs that are created?  And even more fundamentally, will we be able to accommodate the shift from free enterprise to something that looks a lot more like a welfare state?

While most of us have been dominated by the daily tremors and upheavals in politics, there are also daily tremors and upheavals that are changing how we work and even whether we’ll be able to work for “a livable wage” if we want to.

As I argued recently in The Next Crisis Will Be a Terrible Thing to Waste, the chance to realize your priorities improve significantly during times of disruption as long as you’re clear about your objectives and have done some tactical planning in advance. As you know, I also believe in the confidence that comes with hope OR that you can change things for the better if you believe enough in the future that you’re ready to act on its behalf.

Beyond finding and continuing to do “good work” in this new economy, I listed my key priorities in that post: policies that support thriving workers, families and communities and not just successful companies; jobs that assume greater environmental stewardship as essential to their productivity; and expanding the notion of what it means for a company “to be profitable” for all of its stakeholders.

From this morning’s perspective—and assuming that the future of work holds at least as much opportunity as misfortune—I’ve been not only thinking about those priorities but also about things I miss today that seemed to exist in the past. In other words, a period of rapid change like this is also a time for what Harvard’s Svetlana Boym once called “reflective nostalgia.”  The question is how this singular mindset can fuel our passion for the objectives we want—motivate us to take more risks for the sake of change—in the turbulent days ahead.

Nostalgia isn’t about specific memories. Instead, it’s about a sense of loss, an emptiness today that you feel had once been filled in your life or work.

Unlike the kind of nostalgia that attempts to recreate a lost world from the ruins of the past, reflective nostalgia acknowledges your loss but also the impossibility of your ever recovering that former time. By establishing a healthy distance from an idealized past, reflective nostalgia liberates you to find new ways to gain something that you still need in the very different circumstances of the future that you want.

Because the urge to fill unsatisfied needs is a powerful motivator, I’ve been thinking about needs of mine that once were met, aren’t being met today, but could be satisfied again “if I always keep them in mind” while pursuing my priorities in the future. As you mull over my short list of “nostalgias” and think about yours, please feel free to drop me a line about losses you’d like to recoup in a world that’s on the cusp of reinvention.

MY SHORT LIST OF LOSSES:

– I miss a time when strangers (from marketers to the government) knew less about my susceptabilities and hot buttons. Today, given the on-line breadcrumbs I leave in my wake, strangers can track me, discover dimensions of my life that once were mine alone, and use that information to influence my decisions or just look over my shoulder. Re-building and protecting my private space is at the core of my ability to thrive. 

I want to own my personal data, to sell it or not as I choose, instead of having it taken from me whenever I’m on-line or face a surveillance camera in a public space. I want a right to privacy that’s created by law, shielded from technology and protected by the authorities. The rapid advance of artificial intelligence at work and outside of it gives the creation of this right particular urgency as the world shifts and the boundaries around life and work are re-drawn.

– I miss a time when I didn’t think my organized world would fall apart if my technology failed, my battery went dead, the electricity was cut off or the internet was no longer available. I miss my self-reliance and resent my dependency on machines. 

If I do have “more free time” in the future of work, I’ll push for more tech that I can fix when it breaks down and more resources that can help me to do so. I’ll advocate for more “fail-safe” back-up systems to reduce my vulnerability when my tech goes down. There is also the matter of my autonomy. I need to have greater understanding and control over the limits and possibilities of the tech tools that I use everyday because, to some degree, I am already a prisoner of my incompetence as one recent article puts it.

One possibility is that turning over [more] decisions and actions to an AI assistant creates a “nanny world” that makes us less and less able to act on our own. It’s what one writer has called the ‘Jeeves effect’ after the P.G. Wodehouse butler character who is so capable that Bertie Wooster, his employer, can get by being completely incompetent.

My real-life analogy is this. Even though I’ve had access to a calculator for most of my life, it’s still valuable for me to know how to add, subtract, multiply and divide without one. As tech moves farther beyond my ability to understand it or perform its critical functions manually, I need to maintain (or recover) more of that capability. Related to my first nostalgia, I’d meet this need by actively seeking “a healthier relationship” with my technology in my future jobs.
 
– I remember a time when I was not afraid that my lifestyle and consumption patterns were helping to degrade the world around me faster than the world’s ability to repair itself. At the same time, I know today that my absence of concern during much of my work life had more to do with my ignorance than the maintenance of a truly healthy balance between what nature was giving and humankind (including me) was taking. 

As a result, I need greater confidence that my part in restoring that balance is a core requirement of any jobs that I’ll do in the future. With my sense of loss in mind, I can encourage more sustainable ways to work (and live) to evolve.
 
-Finally, I miss a time when a company’s success included caring for the welfare of workers, families and communities instead of merely its shareholders’ profits, a model that was not uncommon from the end of World War II through the 1970s.  I miss a time, not so long ago, when workers bargained collectively and successfully for their rights and benefits on the job. I miss a time when good jobs with adequate pay and benefits along with safe working conditions were protected by carefully crafted trade protections instead of being easily eliminated as “too expensive” or “inefficient.” 
 
While this post-War period can never be recovered, a leading group of corporate executives (The Business Roundtable) recently committed their companies to serving not only their shareholders but also their other “stakeholders,” including their employees and the communities where they’re located. As millions of jobs are lost to automation and new jobs are created in the disruption that follows, I’ll have multiple opportunities as a part of “this new economy workforce” to challenge companies I work for (and with) to embrace the broader standard of profitability that I miss.

+ + +

Instead of being mired in the past, reflective nostalgia provides the freedom to seek opportunities to fill real needs that have never gone away. With this motivating mindset, the future of work won’t just happen to me. It becomes a set of possibilities that I can actually shape.

This post was adapted from my October 27, 2019 newsletter. When you subscribe, a new newsletter/post will be delivered to your inbox every Sunday morning.

Filed Under: *All Posts, Being Part of Something Bigger than Yourself, Building Your Values into Your Work, Work & Life Rewards Tagged With: artificial intelligence, augmented intelligence, automation, future of work, making the most of a crisis, reflective nostalgia, relationship with technology, sustainability, Svetlana Boym, workforce disruption

The Work That Our Fragile World Needs Now

October 21, 2019 By David Griesing Leave a Comment

(photo by lyle owerko)

After 9/11, I had a two-part image in my head. 

I recall the strikingly clarity and vividness of that morning as if it were yesterday.  A storm had swept the Northeast the day before, giving rise to a rare meteorological phenomenon known as “severe clear.” I remember looking up while I was walking Rudy and just diving into its photorealism, inhaling everything that was rejuvenating about it. I know where I was standing when it hit me.

But then, like a punishment, the clarity and wonder almost got dashed by the weeks and haunting years that followed, but still I remembered the daybreak that started it all, and how different its offering was.

Maybe because both branded me so powerfully, both have stayed—conjoined in my head—down to this morning. Promise then punishment. Hope then pain.

Has that ever happened to you, where opposites find themselves standing side-by-side and it becomes impossible to forget their inevitability?

That you should never fall for the one because there’s always the other.

As it’s turned out, there was another terrible prophecy in that cerulean blue sky 18 years ago, and it’s two-part disharmony is proving equally indelible. It’s the daily splendor I see outdoors together with all that our failures of stewardship have wrought, as Greenland melts into the sea and hot spots pop up in Rhode Island and now, right across from me, in New Jersey. 

I live in a kind of arboretum that frequently astonishes me with its beauty–whether it’s Rudy or now Wally who lets me stop and look up at it, down and all around at it every morning.

In my mind’s eye, I refuse to harness the promise of “severe clear” or even of more dappled mornings to the degradation that almost daily seems to be marching my way.

When I see the one I no longer want to see the other. But it takes daily acts of faith, hope and love to break them apart. 

A Deeper Future Than Man Can Make On His Own

When I read Robert MacFarlane’s Underland: A Deep Time Journey last summer, I responded to it with notes, markings on the page and, at least twice, with a “Wow” and exclamation point. The book chronicles MacFarlane’s intrepid wanderings through caves, excavations, sink holes, labyrinths, the quietest tunnels of bedrock, and some of the world’s remotest places. I regularly wondered “why” he was seeking out these claustrophobic and often dangerous destinations and his answer always seemed to be: because he was somehow drawn to them.

For more than 15 years now, I have been writing about the relationships between landscape and the human heart. What began as a wish to solve a personal mystery — why I was so drawn to mountains as a young man that I was, at times, ready to die for love of them — has unfolded into a project of deep-mapping.

These “relationships” between landscape and the human heart are richer and more complicated than Nature gives, on the one hand, Man takes or Man destroys, on the other. In ways he couldn’t always explain, MacFarlane was convinced that there was more to it than that, and whatever was calling out to him might be found if he climbed higher, probed deeper and kept better maps. He described his current motivation this way:

Our ‘flat perspectives’ feel increasingly inadequate to the deep worlds we inhabit, and to the deep time legacies we are leaving

With his “why-question” in mind, my first Wow came towards the end of a chapter called “The Understorey (Epping Forest, London)” about the extraordinary subterranean connections that fungi make to unite the trees into the organism of a forest. MacFarlane finds the modern words that we have—our human-centric words–inadequate to describe what the trees and the fungi have accomplished here, so he looks to a Native American language. (“In Potawatami, not only humans, animals and trees are alive, but so too are mountains, boulders, winds and fire.”) Acknowledging the life around them and their almost intentional roles, native language always made humans integral to the world but never at the center of it because all these other intentionalities have their priorities too. If we’re to restore the relationship between landscape and the human heart, we need to look deeper than the language-based understandings we have today.

The real underland of language is not the roots of single words. but rather the soil of grammar and syntax, where habits of speech and therefore also habits of thought settle and interact over long periods of time. Grammar and syntax exert powerful influence on the proceedings of language and its users. They shape the ways we relate to each other and to the living world. Words are world-makers—and language is one of the great geological forces of the Anthropocene [or Age of Man].

As we consider the underland of today’s language amidst the trees of Epping Forest, MacFarlane suggests that we can reshape, with words, the world that we experience into one of interdependence or symbiosis—create what one philosopher has dubbed “the Symbiocene”—instead of furthering a language-driven age that is dominated by human imperatives alone.

Another Wow came towards the end of a harrowing rite of passage. It delivered MacFarlane to an ancient cave on a remote Norwegian island that had been decorated with paintings of people dancing in the fire that had by brought by pilgrims since the dawn of time.

His Norwegian hosts, only too familiar with the environs, ask him why he is so driven to travel there alone in a dangerous, storm-tossed season, but his “reasoning” seems “weak” to explain it, so he doesn’t even try. It’s likely because the pull of a “thin place” like this, where “the borders between worlds or epochs feel at their most fragile,” is deeper than either reason or emotion, buried in heredity, like some instinct to find a better way to survive. And indeed, it’s the very different life force of our ancestors that MacFarlane manages to encounter deep in a cave in Lofotens, Norway.

At first, depleted by the penitential route, he can’t even see the cave paintings. But in his battery’s light:

when I open my eyes and look again, there is—yes, there, there—the flicker of line that is not only of the rock’s making. The line is crossed by another, and joined by a third, and there, there, yes, is a red dancer, scarcely visible but unmistakable, a phantom red dancer leaping on the rock. And there is another, and another, here, a dozen or more of them, spectral still but present now, leaping and dancing on the rock, arms outstretched and legs wide, forms shifting and tensing as I blink.
 
Their red is rough at its edges, fading back into the rock that made it, blurred by water and condensation, and all of these circumstances—the blur, the low light, my exhaustion, my blinks—are what give the figures their life, make them shift shapes on this volatile canvas in which shadow and water and rock and fatigue are all artists together, and for once the old notion of ghosts seems new and true in this space. These figures are ghosts all dancing together, and I am a ghost too, and there is a conviviality to them, to us, to the thousands of years for which they have been dancing here together.

MacFarlane’s story–about risking your safety to see what ancient joy and celebrating life might have looked and even felt like–ends with a modest claim about its significance. He even lets someone else make the necessary comparison.

Shortly after the Nazi death camps were liberated during World War II, the prehistoric cave paintings of Lascaux, France were discovered:  an extraordinary counterpoint about the nature of humanity. Fifteen years later, when an escalating nuclear arms race was foreshadowing a different kind of doom, philosopher George Bataile went down into the Lascaux caves. When he returned to the surface, MacFarlane quotes him as saying: “I am simply struck by the fact that light is being shed on our birth at the very moment when the notion of our death appears to us.”

MacFarlane’s job as a writer is to connect the underland of his instincts and intuitions with his readers’ world.  As we’re pressed each day with the “inevitability” of a dying, unsustainable planet, he shows us that there are deeper ways to envision our future in the language that we use as well as in the ways we can recapture our truer natures beneath the cerulean sky.

It’s embedded within us. We’ve done it before. There are maps that can help us find it.

 A Modern Photo Arc and Additional Irrational Acts

Joel Sartore is a National Geographic photographer who has been documenting the world’s captive animal species. Many of them are on the verge of extinction or are endangered or may soon be. He’s already photographed around 9,000 out of around 12,000 in captivity, and his pictures—which are taken in special sets to highlight each animal’s unique characteristics (a story in itself)—are strikingly beautiful at the same time that they engage us with their plight.

To Santore, the zoos where he takes his pictures are no longer warehouses or curiosity shops but conservation centers providing hopeful bridges from where we are today to where we may be headed. As Sartore recounted in a 2017 interview, by the turn of the next century we could stand to lose half of the earth’s current species and many of his photographs could merely be reminders. Or maybe far more than that.

His project is called the Photo Arc. His photos are featured in a series of books, in magazine articles and on his website. They glow like votive candles.

More than a documentarian, Sartore is also a storyteller with an eye for the funny or moving details that make his critters come alive when he talks about them. (He is the man that you hope will bring out the armadillo to meet your children at the zoo.) But as wonderous as the Photo Arc project—his protecting on film these animals that may soon be lost—it was not nearly as compelling to me as what he and some of his fellow naturalists are also doing right now to sustain the animals that still remain.

As Sartore heralds in his interview, one of these Noahs is Tilo Nadleer, who was an electronics specialist but now runs a primate center in Vietnam. Nadleer noticed that the police who were capturing animal smugglers had nowhere to put the animals they also recovered (baby primates, mostly) so they would euthanize them. It seemed unthinkable, but what could he do? So he took on the job of caring for these orphans himself, eventually building huge enclosures, feeding them with native vegetation from an adjacent national park. Nadleer tried to release them back into the wild but his primates kept getting shot, eaten or captured by smugglers again, so he now has successful breeding colonies, with a big percentage of the world’s population of three or four species. Sartore calls him “a time capsule.”

He started a project that he knew in his lifetime would never be complete. He is buying time for many of these animals, hoping that people will quit shooting them and people will leave the forests intact,

His work is an act of faith, hope and love.
 
Don and Ann Butler’s work at Pheasant Heaven in North Carolina is too. They’re breeding species of pheasant that are extinct in the wild. And then there is Santore himself, call it his second job. He bought land in Nebraska, where he lives, that included “alkaline wetlands and really steep uplands” where a rare breed of bird (long-billed curlews) along with other migrating species, like avocets and sandpipers, happen to breed. “I just wanted to save a little piece,” he said, “to save a little corner, protect something,” not really knowing whether it would make a difference, but feeling that he had to anyway.
 
These aren’t coins in a wishing well, but counter-testimony that Nadleer, the Butlers and Santore are giving (without breast-beating or fanfare) so that their actions are also recorded in the record of degradation and destruction around them. What else could they do? Well, they could do nothing because there is no assurance that their work will even begin to turn the tables. But they’re doing it anyway.
 
As Robert MacFarlane might put it, they’ve chosen to deepen the relationship between landscape and the human heart. And that, just that, might end up making all the difference.

This post was adapted from my October 20, 2019 newsletter. When you subscribe, a new newsletter/post will be delivered to your inbox every Sunday morning.

Filed Under: *All Posts, Being Part of Something Bigger than Yourself, Building Your Values into Your Work, Heroes & Other Role Models Tagged With: acts of faith hope and love, climate change, global warming, interdependence, Joel Sartore, Photo Arc, Robert MacFarland, stewards of the earth, sustainability, Underland, world creating language

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