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You are here: Home / Archives for innovation

Lemmings

September 24, 2014 By David Griesing Leave a Comment

Entrepreneur and investor Peter Theil was in Philadelphia on Monday sharing some of his contrarian views. One that he expanded upon at length affects innovation, education as well as our careers. Theil described it as “people acting in lemming-like ways.”

lemmings-350x220Lemmings are tiny hamster-like creatures that live near the Arctic Circle. Our image is of them frantically following one another to coastal cliffs in places like Scandinavia where they jump to their deaths in the frigid waters below. While we’re wrong to characterize lemming migration as mass suicide, there is no denying the herd-mentality that characterizes their movement from one place to another. It is the tendency we all have to jump off the same cliff that Theil was complaining about.

His impatience comes from wanting to nudge the world in a better direction if he thinks he can. As a result, Theil tends to be optimistic about innovation’s impact on the future and impatient with those who are failing to make the most of it. For example, on CNBC last week, he described Twitter as a “horribly mismanaged company” given its possibilities (“a lot of pot smoking going on there”), and took on Harvard Business School during the talk I attended, expressing his puzzlement about the games that are played there while accomplishing so little. Among entrepreneurs, his concern is that almost everyone is intent on “riding the last wave.”

“Big Data.” “The Cloud.” Whenever an idea gains some cache as the next big thing, everyone rushes in to contribute to what he calls “1 to n,” the adding of endless variations to something that has already been done. He called it the tendency “to ape” in the sense of imitating. Much harder but much better is to solve problems that no one else is thinking about in the way that you are. In other words, it is being able to go from Zero to One, which is also the title of a new book that captures his in-class discussions about entrepreneurship.

PETER THEIL / photograph by Olivia Poppy Cole
PETER THEIL / photograph by Olivia Poppy Cole

 

“Theil, who co-founded PayPal and was the first outside investor in Faceboook, is probably the most successful—and certainly the most interesting—venture capitalist in Silicon Valley,” notes a recent piece about him in the London Telegraph. Whatever people are doing at Twitter or Harvard Business School or in places where the topic is innovation, Theil gets exasperated whenever they seem more intent on climbing onto one another’s bandwagons than in thinking for themselves.

For some people, going to the best schools you can get into for four or more years after high school is just where the herd is headed. In Philadelphia, Theil admitted that he might still have gone to Stanford for college and then on to law school, but “would have thought about it a lot differently beforehand.” I know what he means. When a high school student has a more individualized sense of direction, why should she follow everyone else into higher education? So Theil started the 20-under-20 Fellowship Program, now in its fourth year, an admittedly rarified experiment in personal and professional development that I’ve talked about here before.

With a propensity to learn by doing, the fellows work with mentors that Theil has assembled in a 2 year, paid program that helps them to launch their own companies. When he was attacked by Larry Summers and others for what they viewed as his anti-college stance, Theil responded:

I didn’t think it would hit this sort of raw nerve. I mean, how fragile is the education system when 20 talented people leaving and doing something else is somehow enough to threaten it? My only claim is that not all talented people should go to college and not all talented people should do the exact same thing.

Which brings us to the work that we do. The career path that leads from the best possible kindergartens to the best possible colleges and professional schools is clearly the path that most young people want to be on. And they’re paying for the privilege with record student loans and crushing debt that hangs over them for years, if not decades. Is it worth it?  Here too, the road less travelled—where you sit with yourself and figure out what you need and want from your work instead of simply following everyone else—has much to recommend it. Wherever it leads will not only make you happier, but also vastly improve the chances that your career could take you (along with the rest of us) from Zero to One.

During his Philadelphia whistle stop, Theil said that we all tend to underestimate what is different, those people and things “that don’t have a comparable.” When someone as different as Theil himself achieves conventional success, it allows him to trumpet “the unique perspective” in front of Philadelphia’s management class. For those of us who seek the courage to be different, he connected the personal benefits to the opportunities it can give us to change the world in often breathtaking ways.

Filed Under: *All Posts, Daily Preparation, Entrepreneurship, Heroes & Other Role Models Tagged With: entrepreneur, entrepreneurship, herd mentality, innovation, lemming, Peter Theil, Theil Fellowship

Thinking With Your Hands

November 10, 2013 By David Griesing 3 Comments

Drawing reduces what you’re seeing to its essentials.

It can be what you’re looking at, or what your mind’s eye is trying to visualize. Putting what you’re seeing down on the page may be like photography (aiming at accuracy) or like poetry (capturing the feeling of the moment).

Drawing has a different objective when you’re trying to “think though” a problem. Then it can be a tool for arriving at place that’s totally new.

LEONARDO DA VINCI-THINKING ABOUT FLYING

Drawing is essentially shorthand. It has been described as low vs. high definition. Drawing generalizes and leaves the specifics until later, that is, until you’ve gotten the basics right—which is usually the hard part of creative thinking.

To draw is often a solitary act, between your thoughts, your eyes, and your hands, holding the paper while you’re making marks on it. Drawing yields its best rewards when it’s like this, a low instead of high tech endeavor. A screen or tablet introduces complexity, requiring the manipulation of software, a mouse or stylus. Hand drawing is at its simplest & more direct when it’s just you, a pencil and a piece of paper.

(Of course, this kind of drawing also gives you the singular satisfaction of crumpling up your mistakes, and hurling them away before starting over again. Nothing you can do on a screen lets you start over with that kind of flourish!)

The directness & simplicity of sketching out your ideas has additional power as a vehicle for collaboration. Its shorthand often suggests different ways of completing what you’ve jotted down. Your specifics don’t get in the way, inviting other people into your thought process to modify the essentials.

Drawing your ideas on a whiteboard (instead of a piece of paper) may be the optimal way to invite others into the creative process. In fact, as a tool for innovation the whiteboard is hard to beat. One technology reporter, Farhad Manjoo, has noted their ubiquity in our so-called “cradle of innovation,” Silicon Valley.

Whiteboards reward bigness: Because you’ve got to draw objects large enough for everyone to see, and because dry-erase markers are too fat to allow you to write too much text, the whiteboard encourages thinking about the highest levels of an idea, and it discourages getting lost in details.

In a recent video interview, Manjoo elaborates on the role that the whiteboard plays, even at companies whose business is preserving your handwritten notes and drawings on-line, such as Evernote.

Some of our earliest tool-based memories are often of drawing with crayons in a coloring book or with a piece of chalk on a blackboard. These competencies, repeated over & over again as children, created neural pathways (see Daniel Coyle in The Talent Code) as we first learned how to visualize our thoughts. When you pick up a pencil or marker and start to draw out your thoughts, you are tapping into a basic aptitude that is, in a sense, “hardwired” into almost all of us.

I was reminded of the power that drawing can unleash in all creative activities while reading a recent post by Laura Busche. Wanting to know why the act of sketching her ideas has such a powerful impact on her design work, Busche reviewed the work of neuroscientists, psychologists and others who have explored the possible connections. A couple of these findings bear repeating for those of us—everyone really—who struggles to “open up” their thinking and unlock their imaginations every day.

It may seem obvious, but incorporating drawing early on in your problem solving will have the greatest impact. When you’re inviting others to think through the problem you’ve drawn, creative beginnings may be enhanced even further when key limitations (like a product’s dimensions, or a service’s current cost) are specified. Then, like a thought balloon, the visualizations you’re sketching out are tethered to earth by one or two basic presumptions.

Another key take-away is that drawing your way to new possibilities improves with practice. Busche is particularly eloquent on this point.

What happens when you continually draw and connect symbols as you sketch? What happens when your brain tries to recall shapes that are appropriate to the idea you are trying to externalize? It isn’t hard to see that the better you become at translating imagery from your mind to paper, the more visual resources you will have to draw on and the easier it will be to retrieve them in the future. . . Hand-sketching forces you to access and cultivate a unique visual library in your mind.

Modern life is increasingly automated. Aside from dexterity on a keyboard or touchpad, our cultivation of manual skills (beyond eating, cleaning, driving and maybe playing a sport) is limited.  We look at things or listen to them, often passively, instead of changing them or making them.

Our hands can help us to transform old thoughts into new ones. We know how to use them. They’re right in front of you, waiting to be used.

It may be time to start drawing again.

Filed Under: *All Posts, Continuous Learning, Daily Preparation, Entrepreneurship, Work & Life Rewards Tagged With: collaboration, innovation, open source, problem solving, visualization

It’s Time to Expand Your Range

August 28, 2013 By David Griesing Leave a Comment

You’ve got a “bad boy” side, even if you keep it buried in a hole somewhere in the backyard. Whether you’ve repressed a little or a lot, you’ve probably walked a pretty straight road since you shoved it all down. If you’re feeling stuck, maybe that’s why.

To tap into the mix of inspiration and passion that leads to fulfilling work, the time you spend completely ignoring the straight-and-narrow can easily be as important as the time spent on it.  As I’ve noted before (and not entirely in jest), it may be why East Asian economies produce lots of hard workers but few innovators:  nearly everyone there is intent on finding a figure-it-out-once-and-for-all approach to life & work.

Maybe you’ve been following their lead.

Maybe you’ve tried to identify the 5 or 10 factors that motivate you to do your best. You read about successful entrepreneurs, hoping to find a formula embedded in their stories that you can make use of.  You poke around the wellsprings of innovation with the aim of capturing a secret sauce to take back to the office. But it’s likely that the recipe you’re after will only be discovered when you abandon the notion of a recipe altogether.

Of course, there’s paradox here, with a plan only becoming meaningful once you understand why all plans are useless.

But order depends on chaos.

Discipline learns the most from rule breaking.

So maybe at least some of what you’ve buried needs to be dug up.

William Blake, God Calibrates Chaos During Creation in “The Ancient of Days”
God Calibrates Chaos During Creation (William Blake)

To be happy-at-work doesn’t require you to start your own company. But if that’s your goal, you may need something that nearly all entrepreneurs have, namely, better hot wiring to your freer spirit.  It’s why you’re never too old to find happiness at work; it’s not your youth (or even your energy level or health) but the range of your life that matters.

With broader parameters, when you’ve identified a problem that needs solving in your marketplace, you don’t spend all your time with the conventional wisdom. When you’re confident taking risks and roaming widely in your personal life, you have no problem looking outside your business or even your commercial culture to find new ways of meeting your challenges. You’re not afraid of making mistakes or of defying the reigning masters.

You know it’s not just about sweat & ambition, and that insight in one area is more likely to come when you’re hard at work doing something else—or nothing at all. It’s why you stir replenishment (like smelling the clover) into your workday.

A study that tends to validate time spent off-road came out last month by economists Ross Levine and Yona Rubinstein. They found statistically significant correlations between risky, even illicit behavior and wealth generation by individuals who went on to start their own companies (people they call the “incorporated self-employed”).

In addition to the most successful entrepreneurs being smart and coming from stable, well educated families, the authors found that as teens they were more likely to have broken the rules by drinking, smoking pot, dealing drugs, stealing, gambling, even being violent.

[A]s teenagers, people that incorporate [their own businesses] later in life tend to score higher on learning aptitude tests, exhibit greater self-esteem, indicate that they aspire to be managers/leaders later in life, and engage in more aggressive, illicit, and risky activities than other people. Moreover, it is a particular mixture of pre-labor market traits that is most powerfully associated with entrepreneurship. People who both engaged in illicit activities as teenagers and scored highly on learning aptitude tests have a much higher tendency to become entrepreneurs than others without this particular mixture of traits.

While entrepreneurial success later in life may correlate with a higher tolerance for risk acquired early on, I think it’s more than that. It’s having learned that you’ll not only survive but also thrive with less certainty & security that delivers the work/life pay-off.

If this is right, the answer isn’t upstanding citizen by day, criminal by night. For most of us, an ethical perspective evolves with maturity. Moreover, how we end up striking the balance between risks & rewards is too individual for a self-improvement formula, recipe or secret sauce.

Some of us extend youthful indiscretion into middle age before the pieces fall into place. Some spend 6 months “on the road” and 6 months off. Others of us allow for episodes of genuine chaos and total digression in our work before looping back. Or we have key people (“interrupters”) who regularly knock us out of our routines so that we return better, stronger.

It’s finding your own range—your rule-breaking margins whatever they are—so that whatever you’re doing everyday is feeding the force that enables you to come alive.

 

Filed Under: *All Posts, Continuous Learning, Daily Preparation, Entrepreneurship, Work & Life Rewards Tagged With: entrepreneur, fulfillment, innovation, insight, life force, motivation

Open the Door

April 30, 2012 By David Griesing Leave a Comment

Discovery results—as often as not—from our ability to combine the familiar with the unexpected into a new way of doing things. It’s as true about the challenges we face at work, as it is about figuring out what kind of work we should be doing in the first place.

If you want to start seeing your work differently, there is no better way than to break down your preconceptions about yourself as a “worker,” and put everything back together with the leavening agent of new information.

Shake it up. See new possibilities in familiar territory. Recognize how ideas that seem to have nothing in common (like “producing social benefits” and “profit-making”) can be brought together in an exercise of the imagination to provide you with work that is as productive for you as it is for others.

But what if we’re so ensconced in our little worlds that unexpected combinations—the raw materials for insight—can rarely, if ever happen?

That many of us choose to live in a limited world when we have an unlimited world at our fingertips, at first seems to make little sense. Our smart phones give us near-instant access to almost everything. But instead of using that outlet as an opportunity to learn new things and to grow, too often we use the most powerful tool we have ever held in our hands to do little more than validate what we already know.

Much of it is fear—a key by-product of what Alvin Toffler called “future shock.”

Barraged by more-information-than-ever that risks confusing our most cherished beliefs, there is a strong pull to retreat into our comfort zones in order to (as we see it) feel more in control and function more effectively.

But how effective are we (either for ourselves or for others) when everything we think about and do is dictated by our preconceptions about what is “real” and “true,” and what is not?

Making the glut of available information manageable doesn’t require closing ourselves off from conflicting information. To do so confines us in a too-small world, because it’s precisely this kind of information that contributes the most to insight and change, to personal growth and tolerance.

Jonathan Swift, the great English author of Gulliver’s Travels, famously said: “He was a bold man that first ate an oyster.”

It’s not easy to be bold and try something new. It certainly required an altered state for me to dive into that first sushi platter 30 years ago with my friend Mitch, eager to give me a taste of what he was learning from his Japanese clients. But once you start opening doors, your days huddling around “the old and settled” seem limiting and lifeless. It’s about stepping out and being fully human.

You can get a powerful glimpse of the thrust to evolve and fling open the doors to possibility in schools committed to innovation, like the Institute of Design (or “d-school”) at Stanford and the MIT Media Lab. These learning centers get students out of their silos of specialization by making all courses interdisciplinary, so that unexpected combinations start taking form. The goal at such places isn’t getting good grades or parroting the “right” answers, but risking the “stupid” question, learning from your mistakes, and sometimes entering a new frontier.

Of course, reaching boldly through reluctance or fear and towards possibility can have benefits everywhere.

If you think of your work in the same old ways, you will have the same old work. When you believe only what you’re accustomed to believe and tune out the rest, how could it be otherwise? You’re living in an echo chamber.

You don’t have to be like everyone else, stuck in conventional ways of thinking about your work.

It’s not just about finding “a job,” but finding “the right job for who you are.”

It’s not just about making money, but getting a better mix of rewards from your work—including a sense of purpose.

It’s not just about products and services the market already demands, but also about creating new markets.

It’s not just about someone else giving you a job; sometimes it’s about creating the right job for yourself.

If you’re not open to new (and better) ways of thinking about your work, you will never be able—step by step—to breathe life into them.

Open that door.

Filed Under: *All Posts, Daily Preparation Tagged With: change yourself, innovation, insight, productive work, social benefits, Thinking differently about your work

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David Griesing (@worklifeward) writes from Philadelphia.

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