The Amish Test & Tame New Technologies Before Adopting Them: We Can Learn How to Safeguard What’s Important to Us Too

October 13, 2020 By David Griesing Leave a Comment

Given the speed of innovation and the loftiness of its promises to improve our comfort or convenience, we often embrace a new technology long before we experience its most worrisome consequences. As consumers, we are pushed to adopt new tech (or tech-driven services) by advertising that “understands” our susceptibilities, by whatever the Joneses are doing next door, and by the speculation “that somehow it will make our lives better.” The sticker shock doesn’t come until we realize that our natural defenses have been overwhelmed or we’ve been herded by marketers like so many sheep.

By tech devices and services, I’m thinking about our personal embrace of everything from smart phones to camera-ready doorbells, from Google’s search engine to Amazon’s Prime memberships, from car-hailing services like Uber to social networks like Facebook. Only after we’ve built our lives around these marvels do we start recognizing their downsides or struggle with the real costs that got buried in their promises and fine print.

As consumers, we feel entitled to make decisions about tech adoption on our own, not wishing to be told by anybody that “we can buy this but can’t buy that,” let alone by authorities in our communities who are supposedly keeping “what’s good for us” in mind. Not only do we reject a gatekeeper between us and our “Buy” buttons, there is also no Consumer Reports that assesses the potential harms of these technologies to our autonomy as decision-makers, our privacy as individuals, or our democratic way of life — no resource that warns us “to hold off” until we can weigh the long-term risks against the short-term rewards. As a result, we defend our unfettered freedom until we start discovering just how terrible our freedom can be.

If there were consumer gatekeepers or even reliable guidebooks, they could evaluate the suitability of new technologies not just for individuals but also for groups of consumers. Before community adoption, they’d consider whether a new innovation serves particular priorities in the community, asking questions like:

– Will smartphones make us more or less distracted?

– Will on-line video games like Fortnite strengthen or weaken our families?

– Does freedom from outside manipulation outweigh the value of, say, Facebook’s social network or Google’s search engine, since both sell others (from marketers to governments) personal information about our use of their platforms so that these outsiders can manipulate us further given what they are learning about us?

Gatekeepers that are worried about such things might even urge testing of new technologies before they’re marketed and sold so that: the initial hype doesn’t become the last word in buying decisions; the crowd-sourced wisdom of advance users can be publically gathered and assessed; and recommendations that consider the up- and down-sides become possible.

By welcoming testing data from across the community, this kind of gatekeeper authority would likely gain legitimacy from the strength of its feedback loop. Back-and-forth reactions would aim to discover “what is good (and not so good) for us” instead of merely relying upon tech company claims about convenience or cost-savings. Before endorsing a new device or tech-driven service, these testers would take the time to ensure that it serves the human purposes that are most important to the group while also recommending suitable safeguards (like age or use restrictions). Moderated time trials would be like previewing and rating new TV shows before their general release.

What I’m proposing is a community driven, rigorously interactive and “take as much time as needed” approach to new tech adoption that — to our free-market ears — might sound impossibly utopian. But it’s already happening in places like Pennsylvania, Ohio and Indiana, and has been for generations. Amish gatekeepers and community members continuously test and tame new technologies, making them conform to their view of what is good for them, with startling and even inspiring results.

Startled, then inspired were certainly my reactions to a story about the Amish that Kevin Kelly told Tim Ferriss in his podcast a few years back. It led me to a Kelly essay about Amish Hackers, a post from a different storyteller about an Amish community’s “experimentation” with genetic technologies to fight inherited diseases, and other dispatches from this rarely consulted edge of American life. (Kevin Kelly is one of the founding editors of Wired magazine and a firm believer that wandering beyond the familiar is the most effective education you can get.) I’d argue there are broader lessons to be taken from Kelly’s and other sojourners’ perspectives about how Amish communities have been grappling with new technologies, particularly when you start (as they do) with a sense of awe that skews less towards “what’s in it for me right now” and more towards pursuit of the greater good over time.

As Kelly followed his curiosity, he noticed that the Amish seem to choose all of their gadgets or tech-driven services “collectively as a group.” Because it’s a collaborative endeavor throughout, they have to start with “the criteria” that they’ll use in their selection process.

When a new technology comes along they say, ‘Will this strengthen our local community or send us out [of it]?’ The second thing that they’re looking at is what’s good for their families. The goal of the typical Amish man or woman is to have every single meal with their children until they leave home.

So they also ask: will a tech-driven innovation increase the quality of our family time together, or somehow lessen it?

Since owning your own car will take you away from your community, they frown on automobiles, favoring more localized forms of transit like the horse and buggy. Similarly, because electricity ties you to a public energy grid and makes the community dependent on outsiders, they limit its use, preferring fuel, wind or sun-powered energy controlled from their homes and workshops. At the same time, while Amish beliefs are founded on the principle that their community should remain “in the world, but not of it,” their inward focus has never dampened their curiosity about new technologies or the practical advantages they might gain by utilizing them.

Strengthening family ties dictates the pace and manner of their tech adoption too. While the Amish engage in a broad spectrum of industries, their work places tend to be close to home so that workers can spend meal times with their families. And there are additional benefits to this proximity. Because the Amish are effectively living and working in the same place, the technology they rely upon to forge farm equipment, make furniture or process their produce tends to be friendly to the land and the people living there. In other words, instead of exporting the environmental and social costs of their economic activities, their means of production are also sustainable for the Amish families that live nearby.

While these criteria seem to imply a kind of primitive simplicity, the reality couldn’t be more different. One wrinkle is the way the Amish distinguish between owning technology and merely using it. For example, those who need the internet at work or school might share that access instead so it’s available for an intended purpose (like operating a business or learning) but not for getting lost in distraction whenever, say, a laptop owner feels like it.

Their work-arounds for living and working off-the-grid are also ingenious. Sometimes instead of electricity, they’ll use gas- or propane-fueled appliances and equipment. The Amish also adapt a startling array of machines and other contraptions to use pneumatic or compressed-air power. Of the later, Kelly writes:

At first pneumatics were devised for Amish workshops [where compressed air systems powers nearly every machine], but it was seen as so useful that air-power migrated to Amish households. In fact there is an entire cottage industry in retrofitting tools and appliances to [so-called] Amish electricity. The retrofitters buy a heavy-duty blender, say, and yank out the electrical motor. They then substitute an air-powered motor of appropriate size, add pneumatic connectors, and bingo, your Amish mom now has a blender in her electrical-less kitchen. You can get a pneumatic sewing machine, and a pneumatic washer/dryer (with propane heat). In a display of pure steam-punk nerdiness, Amish hackers try to outdo each other in building pneumatic versions of electrified contraptions.

How some Amish communities began utilizing genetically modified seeds on their farms — after the customary period of trial and error — also illustrate how their priorities drive their decisions. Unlike the huge turbines used in commercial agriculture, their old, but highly effective (and debt-free) farm equipment could not harvest the pest-weakened cornstalks that GMOs were designed to fight. Amish farmers embraced this seed innovation because they could continue to use their harvesters in a cost-effective manner with little apparent downside. On the other hand, the Amish jury is still out on cellphones. But instead of banning them outright, they are still trying to figure out which uses are good for them and which are to be avoided. In his essay, Kelly celebrated their endless beta testing, both here and in many other areas:

This is how the Amish determine whether technology works for them. Rather than employ the precautionary principle, which says, unless you can prove there is no harm, don’t use new technology, the Amish rely on the enthusiasm of Amish early adopters to try stuff out until they prove harm.

When downsides become apparent, they find ways to minimize them (again, sharing phones instead of owning them) or to eliminate them altogether for community members (like young people) who are most prone to their harms. It’s a time-intensive process where an Amish bishop or gatekeeper can always step in to forbid them, but there is usually a dizzying array of experimentation before that happens.

These time trials may place the Amish as much as 50 years behind the rest of us in terms of tech adoption — “slow geeks” Kelly calls them — but he finds their manner of tech adoption “instructive” and so do I.

1) They are selective. They know how to say ‘no’ and are not afraid to refuse new things. They ban more than they adopt.
2) They evaluate new things by experience instead of by theory. They let the early adopters get their jollies by pioneering new stuff under watchful eyes.
3) They have criteria by which to select choices: technologies must enhance family and community and distance themselves from the outside world.
4) The choices are not individual, but communal. The community shapes and enforces technological direction.

As a result, the Amish are never going to wake up one day and discover that a generation of their teenagers has become addicted to video games; that smartphones have reduced everyone’s attention span to the next externally-generated prompt; or that surveillance capitalism has “suddenly” reduced their ability to make decisions for themselves as citizens, shoppers, parents or young people.

Given where most of us non-Amish find ourselves today, we’d likely be unwilling (at least at first) to step back from the edge of the technology curve for the sake of discovering what a new technology “is all about”—for worse as well as for better—before adapting our lives around it.

In Western cultures, individuals as consumers may have criteria for purchasing or adopting new technologies—like lower cost or greater convenience—but it seems almost impossible to believe that we’d ever be willing to bring others (beyond say a parent or life partner) into this highly personal decision-making process.

Indeed, our individualism as consumers seems so complete that it’s difficult to envision any community whose criteria we would willingly subject ourselves to for the common good. Or as Kelly puts it: we’d have to learn an entirely new skill, which is how “to relinquish” technologies and tech-driven services “as a group” until their efficacy, under the group’s standards, could be demonstrated.

So is it unlikely? “Yes.” But impossible? “No.” And what about desirable? I would argue that learning how to take-the-best-and-leave-the-rest when it comes to adopting new technologies is a consumer-wide competence that’s long overdue.

The Amish are clear that strengthening community and family are the primary goods for them. Like us, they’re drawn to “more convenient” and “less costly” too, but only if these lesser priorities can be made to serve their most important ones. At the same time, they’ll work long and hard to find accommodations for the sake of convenience or low cost by crowd-sourcing their experiences and considering all of the necessary angles before deciding how to proceed. They’re also willing to be one step or even several behind the technology curve. And when they can’t get over the hurdle of likely or actual harms with a product or service, they’ll put it behind them and move on without it.

At this point, it bears mentioning that Amish families and communities are not exemplary in terms of “goodness,” and they don’t claim to be. Indeed, their faith tends to make them more aware of their spiritual vulnerabilities than lesser believers, so they’ll readily acknowledge their sinfulness and struggles with temptation. On the other hand, their awareness of sin also distinguishes them from most of the rest of us. Compared to the Amish, we are relatively thoughtless about what is more and less “good for us,” especially in the long run.

That means our next step would be a big one. The unfettered freedom that we “enjoy” around what we buy and end up adopting makes it difficult for us to band together with others and agree to be subject to any group’s veto power. Our ad-based, consumer-driven economies have hooked us on instant gratification to the point that most of us would be unwilling (at least initially) to wait until the other beta testers in our group have finished their work and a consensus for the greater good could be reached.

On the other hand, given the deluge of new consumer technologies that keeps washing over us and the troubling consequences that come with many of them—like the community weakening propensities of “smart” doorbells and the privacy destroying nature of “smart” home assistants—we might be better off if we joined with others to learn more about what’s involved before embracing “the next shiny new thing” and discovering the downsides later.

We could learn the restraint of slowing down, the power of beta-testing new technologies, and the connectedness of considering what we discover with our fellow experimenters before jumping head-first into unchartered waters.

And perhaps most importantly, we could learn how to come to a collective agreement on the criteria for assessing whether a new technology is likely to be good for us, bad for us, or only acceptable with safeguards in place before adoption.

– What priorities would we test against as we experiment with new products and services?

– What assessment criteria would we apply in our consumer reporting about the next smart speakers, cell phone apps, facial recognition tools or geo-tracking devices?

– How could an interactive gatekeeper group like this avoid becoming a 21^st Century version of the Legion of Decency?

On this last point, any consumer protection group would certainly have to tone down the holier-than-thou attitude in its crowd-sourced application of first principles. As tech testers and reporters, the group would need to say: “we don’t know better than you, we’ve just thought about it from various, specific angles, and here’s how.”

Instead of authority residing in an Amish bishop, the wisdom of this group of early adopters and community members could be captured in an evolving body of experience that is informed by both the testers’ feedback (like Yelp’s) as well as by moderating influences on the direction of the debate (like the guidance of Wikipedia editors). Built this way, arguments about what is likely to be good or bad for everyone will always embrace a broader perspective than that of any single tech influencer or seller. In fact, the counter-weight of a consumer protection group to each of us being “on our own” with consequential technology choices would be one of this group’s two greatest strengths.

The other would be pushing a leading edge of tech consumers to decide what is important to them and worth protecting with the strength of their numbers in the free market.

A consumer protection group like this would begin by deciding on the zones it would be committed to safeguarding. They might be our zones of personal privacy (from those who wish to exploit our data for their gain as opposed to ours) and autonomous decision-making (from those who aim to use our behavioral information to manipulate our choices). Group criteria could also include protecting socially or economically vulnerable populations (like the susceptible young or old, or even the self-employed doing ride-hailing, delivery or other gig-economy work) from exploitation or harm by new tech products and services. The group’s overall aim would be to offer a persuasive new perspective to a critical mass of the tech consuming public before we decide to consume a new technology.

Their invitation might sound something like this:

Given our stated priorities, we urge you to slow down your purchases and hold off on your adoption of this new technology until — because it will always take time — its likely impacts can be assessed. We, in turn, will provide you with regular updates as our assessment of the risks and benefits as our experience with this new technology evolves.

Group creation of a public interface that provides criteria-driven, crowd-sourced information about new technology would almost certainly have an additional benefit in the marketplace. As the group’s standing and credibility is established, it’s assessments would likely influence tech companies to be more forthcoming about the potential downsides of their products and services before we’re introduced to them, and even whether they keep fraught technologies on a path to market.

Instead of individual consumers (on the one hand) or government regulators (on the other) trying to figure out how to put the ketchup back in the bottle or toothpaste back in the tube once they’ve made a mess of things, the wisdom of a consumer protection group with “greater good” priorities could serve as a counterweight before a new technology’s stains become permanent.

The group could function like a crowd-sourced Consumer Reports, publishing its assessments on a quality-controlled Wikipedia-type page that every consumer can see, with the aim of laying out the risks (as well as rewards) of new technologies before they’re widely adopted.

The Amish have found a way to test and to tame new technologies so that their priorities of family and community are continuously served.

Aren’t there enough of the rest of us — united in our concern about privacy, surveillance and on-line manipulation — to test and then tame these same technologies?

This post was adapted from my October 11, 2020 newsletter. Newsletters are delivered to subscribers’ in-boxes every Sunday morning. You can subscribe too by leaving your email address in the column to the right.

The Other Wonder of Tourists and Survivors

April 5, 2020 By David Griesing Leave a Comment

Hello everyone. I’m mostly holding up and hope this finds you holding up too.

Recent weeks, but particularly this past one, have been like being in a foreign country while never entirely leaving the familiarity of home. I wonder if it’s been feeling disjointed like this to you.

When travel takes you to an entirely new place, you notice small differences that would normally escape your attention if you were still back home, things like the music that’s playing in the background, the odd rooflines you’re passing on the bus, or the kinds of shoes that people are wearing. With big things like a new language or culture telling you how far you’ve traveled, you can end up paying closer attention to the smaller differences too.

In an essay he wrote after bringing some of his American students to Ireland for the first time, Liam Heneghan noticed the power that tourists often bring to their observations.

A tourist generally has an eye for the things that, through repetitive familiarity, have become almost invisible to the resident… A tourist can [recognize] … the delicious strangeness of mundane things.

This past week, I’ve felt like a tourist in my suddenly strange country.

Of course, the larger changes and contrasts that shouted “Something new is afoot!” have been apparent for awhile now: how things have gotten quieter and slower, and how the promise of spring keeps contradicting the darker messengers on the news every day. But this kind of quiet and slow, when nearly everything but the march of nature has ground to a halt has, in its novelty, caused me to notice things that I either missed or took for granted as a local before. This week, it’s been surprisingly consoling and enabling to see my home country through a tourist’s wide eyes.

The first way that home had changed is how quiet the city has become. Tires skimming the streets, honking horns, helicopters over Route 1 and I-76, jets streaming towards the airport, sidewalk conversations, pedestrians on their phones, radio sounds—rap, R&B and talk shows mostly, delivery trucks, cars parking, home repairs, street repairs, neighbors coming and going, shouts from the high school’s baseball diamond, a track team running by, that ice cream truck beckoning 3d graders with its annoying song: these sounds that John Cage called the music of a city are no longer being offered in a continuous live stream, if they’re being offered up at all. Even the hourly bells from Penn Charter nearby have gone strangely quiet.

The sounds that survive are now framed by something like silence, as if puffs of snow had blanketed everything around them. For sure, it makes the sirens on rescue vehicles stand out even more, but it also delivers other bells, from that church in Germantown for example, the way they might have told an older city that it’s the middle of the day. Because kids are home from school, their laughing and talking excitedly gains my attention whenever it erupts. If I’m outside and close enough, I can hear the green light at the intersection of Fox and Midvale click. And like fleeing the urban glow can reveal the stars in a sky that’s suddenly gone dark, the bird songs and conversations have also leapt to the fore.

At the same time that we’re learning about essential and non-essential work, maybe the bells ringing, kids chirping, and birds singing are the essential sounds that were getting lost in the shuffle before.

The second way that my home has changed is how it’s turned in on itself.  What’s most familiar to me (my routines and “home-work”) have had to turn their backs, even more than usual, on everything that’s happening “outside.” It seems to me that you can view “sheltering in place” as either being banished from the wider world and losing what it has to offer or as finding a refuge and gaining something you didn’t have before. When the public world becomes a threatening reality, it almost invites you to see whether your private world can provide new sources of comfort: balms and salves that might always have been there but that you’d failed to notice.

I’d recently read that the best workshop (or kitchen or closet) is the one where you can see everything that you need to fix (or cook or wear). The advice was less Marie Kondo and more Yankee practicality, arguing that nothing that you need should ever be buried behind something else and effectively “unavailable.” In other words, the necessary tools and ingredients should always be visible and within easy reach so that they’re “on hand” when you’re ready for them.

Being a tourist in today’s strangeness has enabled me to see the necessities that had been buried in clutter until now and to identify the gaps in needed supplies that I still have to fill. With fresh eyes, I’ve been enabling a kind of preparedness when it comes to day-to-day living whose beauty had escaped me until now and (ironically) that also seems to have escaped many of our leaders as we face a respiratory pandemic without enough ventilators, protective equipment, test kits, hospital beds or medical staff “on hand” while being awash in almost everything that’s non-essential.

The sudden contrast between my public and private worlds has fostered another tourist-like appreciation too. The daily horror of a virus approaching from all directions along with our near helplessness to fend it off puts into bold relief the promise of spring that’s unfolding without any human assistance at all. With different eyes, daily miracles in the trees and on the ground that used to go unnoticed provide me with a deeper hope than even the acts of selfless heroes that life (although not as we’ve known it) will go on.

When the old, familiar world tries to return and the strangeness of the present one recedes, there will be blame enough for this to go around. The question, I suppose, is whether we all bear some of that responsibility and should get on to something that’s far more useful than finger pointing—starting right now.

As we shelter-in-place and social distance, there is another discrepancy between our old and new worlds that provides the ground for those insights. It is how much the familiar world that we used to know has slowed itself down.

There is nowhere to rush to in coming weeks and months; in a very real sense, many of us are already there. Aside from emergency medical and safety net workers, most of us have less paying work if we have any at all, which gives the days a molasses-like quality, concentrating and reserving some of our energy for later on, when it will be sorely needed to rebuild. Even with kids home from school and close quarters, we can still bring the curiosity of tourists to the slow task of contemplating how we’ll need to change our priorities if we’re to thrive and prosper in the next world.

There are easy fixes, like resolving to pay more for local workers (instead of factories overseas) to make essential supplies and then stockpiling these critical reserves. But there are more basic questions about what is, or should be, essential. If China, where the virus started, in fact suffers ten thousand deaths from this plague and America suffers a hundred or two hundred thousand, what does that say about our priorities and way of life and how we might change them going forward? In a democracy like ours, in all democracies, it is for us to decide on what we need most and how our free markets, awesome technologies and representative governments should manage our scarce resources to meet those needs.

Like foreign travel, a shared calamity like this one makes us curious about all manner of things we never seemed to notice when we trusted the familiarity of our old lives and work. Like travel, this virus and our responses to it have torn the blanket off, revealing facets of the ordinary we may have taken for granted while also forcing basic questions about how to move forward more effectively given the lessons we’re learning.

Because we’ve noticed the life force and inventiveness that some of our governors, nearly all of our essential workers, and many DIY by-standers have brought to this calamity, it’s only fair to ask whether we can find ways to harness their extraordinary energies to the energy we’ve been storing so we can build a society that can do a better job of sustaining us than the familiar one we’ve been seeing these last few weeks with different eyes?

Do we have, in Heneghan’s memorable phrase, enough of the tourist’s “other wonder” to imagine and then build a new world on this energetic foundation now that some of the fatal flaws of the world we’re leaving behind have been exposed?

Other-wonder may be this calamity’s greatest gift.  It would be a terrible shame to waste it whenever it arises during these suddenly quiet and slow days that—like the newly planted tree above—promise each of us so much.

Stay safe and in the game. I’ll see you next Sunday.

Now into the second month of this coronavirus, I’ve kept the weekly newsletter format here (from my April 5, 2020 newsletter) instead of adapting it for this post. Newsletters are delivered to subscribers’ in-boxes every Sunday morning and the contents of some of them later appear here. If you’d like to receive a weekly newsletter, you can subscribe by leaving your email address in the column to the right.

Technology is Changing Us

February 4, 2020 By David Griesing Leave a Comment

When we change our routines in a fundamental way—either because we need that change or the interruption is foisted upon us—we sometimes experience our world differently when we return.

Glimpses of those differences are possible after vacations, but they usually need to be long enough and far enough away. These differences in perspective also need to become realizations: our conscious efforts “to capture” what our time away “was really about” and consider its impacts “on what we do next.” At this point, the contrast between before and after might be bold enough to change our outlook going forward—like eat more pasta or dance everyday—but these realizations seldom change the basics about our living, our working or how we think about them. They’re more like souvenirs.

Clearer and longer breaks between departure and return generally have a greater impact because there’s more time to ponder the differences between this new place and the one we left behind. When we return to where we started, we are able to compare how it seemed before with how it seems to us now in light of the new perspectives that we’ve gained. As a result of these realizations, we sometimes do change our basic routines or broaden our rationales for doing them.

Insights about what-came-before, what-came-next and now-that-you’re-back can be even more profound if your physical or mental abilities changed during this interval. For example, you needed a new environment because you were injured in some way or found yourself facing an unfamiliar limitation. Only after time-away were you healed enough to return to the world you had left behind. Your judgments can be more nuanced when the changes to your body or spirit have also sharpened your awareness of where you’ve been and where you find yourself now.

Insights about before, next and now might be sharper still if changes in your perceptual abilities were behind your initial departure. If, say, you’d been partially blinded and had to rely on the heightened senses that remained to “map” the new environment where you retreated and the old one that you returned to “with new eyes.”

Finally, your insights might be at their sharpest and most valuable if the world you left had also changed in some fundamental way in the months or years before your return. The heightened awareness that you gained while away would be encountering this new topography for the first time. It is this final vantage point that Howard Axelrod brings to his new book, The Stars in Our Pockets: Getting Lost and Sometimes Found in the Digital Age.

Axelrod’s short story is that he was accidentally blinded in one eye during a college basketball game, took the next 5 years to graduate and recover physically, and spent the two years that followed living off the grid and reorienting himself with his natural environment in the woods of northeastern Vermont. After his time away, he began a teaching career at two urban universities.

Between his partial loss of sight and his return to civilization, smartphones had not only become ubiquitous, but in startling contrast to his back-woods life, these “stars in our pockets” seemed to be changing “how we navigated the world” right in front of him. It was an insight that might not have been possible if the contrasts between the world he’d departed, the one he retreated to and the one he re-entered had been less stark, or the realizations that he took from his experiences had been less acute.

In the “cognitive environment” of northern Vermont, Axelrod deepened his sense perceptions, made lucky discoveries as he wandered in the outdoors, and cultivated a sense of curiosity and patience that had been commonplace for much of human history. He learned to pay attention to the weather, the seasonal changes, the time of day, the life of the forest around him, and realized that doing so reinforced a particular kind of “mental map” that enabled his understanding of the world and how he could find his way through it. When Axelrod returned to urban life, he realized that the smartphones people were now holding as they walked down the street or sat across from one another at lunch were changing how almost everyone—including him—understood and experienced the world. In other words, the mental map that a smartphone enables is fundamentally different from the mental map he’d been using to navigate during his time off the grid.

The message in Axelrod’s book is not that one map is better than the other. His writing is more “meditation” (as he calls it) than argument or indictment. Instead, he wants to highlight some of the complications that can arise when you alternate between how humans have always navigated their lives and work and the new ways of doing so that mediating devices like our smartphones have enabled. In a recent interview and from postings on his website, Axelrod wants to convey what happens when adapting to a new environment means “losing traits that you valued” in your first one.

Just as we’re losing diversity of plant and animal species due to the environmental crisis, so too are we losing the diversity and range of our minds due to changes in our cognitive environment.

Several of these losses are worth our noticing with him. For example,:

–Tech tools may replace natural aptitudes and weaken the memories that they depend upon. Axelrod suggests that relying on GPS to navigate undermines not only the serendipity that often comes “when you’re finding your own way,” but also your reliance on innate navigational memories so that you don’t get lost. Axelrod says:

Our memory is tied inextricably to place. In our brains, the memory center, the hippocampus, is the same center for cognitive mapping — figuring out the route you’re going to take. If we’re no longer using our brains to navigate [and] coming up with these cognitive maps, studies show that we start to have problems with other kinds of memory.

–External prompts change our attention spans. As we grow more accustomed to on-line suggestions before taking the next step, autonomous actions—including immersing yourself in an activity and entering into what psychologists call productive “flow states”—become more difficult.

What [American philosopher William] James [once] said is that an attention span is made of curiosity. It’s the ability to ask subtly different questions. Whether you’re talking about intellectual attention, or sensorial attention, if you’re looking at a tree or watching a bird. Are you asking subtly different questions? Can you ask a question about one facet and then another? It feels like you’re paying attention steadily, but you’re really paying attention to a lot of different things, driven by your curiosity.
Online, there’s always something prompting your attention. It’s like a pseudo-curiosity. It comes in and will give you the next thing to purchase, the next article to read, the next video clip to watch. You don’t have to ask the next question — it’s provided for you. Your attention span will shorten because you don’t need to ask those questions, you don’t need to drive your own attention.

–Rapid-fire “likes” on-line also requires much less involvement from us than empathy requires off-line. Axelrod notes how disorienting it can be as we shuttle between our tech-enabled environments and the rest of our lives and work, where we often need to come to what he describes as “slower” understandings of one another:

[W]hen you’re on social media, part of what’s being called for is attention that can shift really rapidly from one post to another post. And also what’s being called for is a kind of judgment: Do you like this? Do you love this? Do you retweet this? Whereas in real life, what’s called for is a slower attention, where you’re able to listen, be patient while the person is pausing, thinking, not quite sure what they’re saying. And also what’s called for is to defer judgment, or not judge at all. To have empathy. Those are very different traits, depending on which environment you’re in.

–It is hard to reconcile or internalize the different, competing ways that we use to navigate our on-line and off-line realities. Moreover, the world we experience behind the screen can become a substitute for (or even replace) the frameworks that come from navigating in the off-line world. What we risk losing, says Axelrod, are:

our connection to something larger than ourselves, our sense of perspective, our sense of what came before us or what will come after, our sense of being a part of the natural world — that doesn’t really show up anywhere on the maps on our phones.

As we adapt to a virtual world, we’re often disoriented because its cognitive maps are so different and “we’re effectively living in two places at once.” But our adaptations change how our minds work too. In what Axelrod calls “neural Darwinism,” a kind of “natural selection” also happens “on both sides of your eyes” as we adapt to living and working through our screens. “[C]ertain populations of neurons get selected and their connections grow stronger, while others go the way of the dodo bird.” In other words, the faculties that we exercise on-line grow stronger, while those from the off-line world that we rely upon less frequently weaken from disuse.

These losses are tangible: Remembering how to navigate the world without on-line short-cuts. The longer attention spans that we need for concentration. The slower attention spans we need for empathy. Perspectives that extend from the past and into the future. Feelings that we are a part of the natural world.

Our smartphones and other virtual companions are changing our capabilities in each of these ways, but like that frog in water coming to a slow boil, too many of us may be lulled into complacency by the warmth of their star-power.

Axelrod returned from the Vermont woods when the rest of us were already caught up in their magic. With the heightened sense of being human that came from his own particular odyssey, he could see more clearly not only what we’d been gaining while he was away but also might be losing as we gradually moved off our old navigational maps and started our pell-mell quest to adapt to very different ones.

The map at the top of this post illustrates how navigation, weather, visibility, air pollution—a dozen different variables—might change in light of the fires that have recently burned through much of the western US. A poor attempt at metaphor (perhaps), but many of the fires on this map also originated in northern California, where many of the technologies behind our smartphones originated.

These “stars in our pockets” with their shortcuts, search engines and diversions are causing us to adapt to the navigational demands of an entirely new environment, where the potential costs of doing so include the loss of deep-seated memory, the ability to make our own choices, and discomfort with the “slow art” of interacting with others. Because we don’t exercise these aptitudes when navigating our new mental maps, we risk losing them as we attempt to navigate the old maps of our parallel, off-line worlds.

In a December post, I shared Tristan Harris’s theory that our brains may simply not be able to handle the challenges posed by these tech-driven interfaces. Harris went on to argue that the overwhelming information they provide also produces a kind of learned helplessness in us that’s not so different from where the frog, coming to a slow boil, finds herself.

The trick, I think, is making a deliberate effort to exercise the human capabilities that enabled us to navigate the world before these awesome devices came along—not letting them atrophy—even if we have to spend some equivalent of Howard Axelrod’s time in the northern Vermont woods to come to that realization.

We may need the sharpness, the clarity, of something like his departure and return to notice that much seems to be going awry before we resolve to do something about it.

This post was adapted from my February 2, 2020 newsletter. Newsletters are delivered to subscribers’ in-boxes every Sunday morning and the contents of some of them are later posted here. If you’d like to receive a weekly newsletter, you can subscribe by leaving your email address in the column to the right.

Trying On a Hero’s Perspective

January 20, 2020 By David Griesing Leave a Comment

One way to get out of the box that’s dominated by our value judgments is to make an imaginative leap, like taking on the perspective of someone we admire, and trying to see a situation—it can be any situation where we’re already convinced of our righteousness—through their eyes.

Value choices fuel our strongest commitments, but the deep, subconscious motivations behind them can also close off disagreeable viewpoints before we’ve ever had an opportunity to consider them rationally. Once my moral intuitions are engaged, feeling like I’ve actually made up my mind is just that—a feeling.

It takes an effort to keep yourself open for long enough that your rational side can go to work. In fact, it’s probably fair to say that your mind is never truly open unless you’re consistently making an effort to stay open-minded.

Trying on a truly admirable perspective further improves your chances of broadening the moral framework that determines what you think, feel and end up doing about it.

Being Open-Minded Rarely “Just Happens”

First off, you have to decide that you really want to see old things in a new way, a suitable endeavor for any new year. It’s being willing to leave the garden of moral certainty that you’ve created for yourself behind—this gated community where everything that you believe feels grounded in Truth, while looking well-tended and -considered to everyone whose opinion matters.

Truly inhabiting another’s perspective takes repeated reminders to keep your doors and windows open. Trust me, without these markers it’s easy to lose track of your ambition and get “bogged back down” in the prejudices you are trying to escape.

A nagging suspicion that your certainties no longer explain every corner of the world you’re experiencing is a catalyst too.

It also helps when you are opening yourself to the perspective of someone you already acknowledge as a moral leader, even though you suspect you might disagree with some (or even a great deal) of what he or she stands for.

In short, the promise of growth through openmindedness requires your will as well as your imagination. You have to be dubious enough about your own moral certainties and willing enough to see the world through, say, Martin Luther King’s eyes, that you’ll actually make the effort to do so.

Yes. My suggestion today, on this day before we honor him, is to try to see your judgments and convictions about life and work through Martin Luther King’s eyes.

But First, a Brief Look At Some of What MLK Stood For

Most who were alive when Martin Luther King was assassinated are now more than 30 years older than King was when he died. They remember him with teenage and grade-school memories because few who are alive today ever reached mature judgments about him while he walked among them.

As a result, in the years since his assassination in 1968, MLK has often been appropriated by those who have attempted to pour his life or words into what they stand for instead of what he did. Taking heroic figures from the past and making them serve current agendas often distorts their legacies. For example, while MLK spoke passionately about the white racism that held his people down, he also spoke about anti-social behavior in poor black communities, telling a black congregation in St. Louis that “we’ve got to do something about our moral standards” as well.

We know that there are many things wrong in the white world, but there are many things wrong in the black world too. We can’t keep on blaming the white man. There are things we must do for ourselves.

He repeatedly urged his young followers to assume responsibility for their actions despite the racial barriers they confronted. While not always succeeding, King always tried to be “color-blind” by holding every combatant in the struggle for civil rights accountable for what they said and did. He was also convinced that everyone–black and white–shared a basic decency, even when their words and deeds suggested otherwise.

This is why one black commentator lamented the divisive way in which at least some of King’s legacy is being distorted today:

A generation of blacks who have more opportunity than any previous generation are being taught that America offers them little more than trigger-happy cops, bigoted teachers and biased employers. It’s not only incorrect, but as King and a previous generation of black leaders understood, also unhelpful.

Why unhelpful? Because it denies that MLK saw “a unity among people” that goes deeper than their actions and provides the ground for hope that’s essential to problem-solving and reconciliation.

Another part of King’s legacy—and one that the passage of time has been less able to distort—is the power and eloquence of his conviction that better days are coming.

Martin Luther King (like Lincoln and Churchill before him) understood that people need to be stirred to appropriate action during times of upheaval. As much as anything, it was his beautiful words, beautifully delivered, that drove the Civil Rights Movement and continue to inspire us today. It’s a rare feat when you’re able to carry the hopes of a crowd or a nation on the shoulders of your words.

Another thing is also true of great leaders like MLK. It is never just about how to resist your personal fears or hostile forces that are beyond your control. It is also about how you and your opponents can recover so that you’ll both be strong enough to confront the aftershocks of your discord together.

While MLK never stopped challenging injustice, he also never waivered in his vision of a better America at the other end—a hope that he struggled mightily to personify. We remember his resistance today, but what we sometimes forget was his ability to balance his challenge to racial injustice with a restorative view of the future. For him, the anguish of non-violent protest and the hostility it unleashed were almost always relieved by his belief in human decency and our ability to overcome what divides us. It’s the dream that sustained him as he marched doggedly forward.

Martin Luther King’s charge that we should always face what’s coming “now,” “next” and “ultimately” reminds us of Lincoln during the slog of the Civil War and Churchill through the long nights when England was bombed during World War II. It was his ability to affirm our basic decency and resilience at each stage of his resistance that can continue to rally us today.

A Stirring Proposal

To get out of our moral comfort zones, the proposal is to try-on MLK’s perspective. As in these pictures from the sidewalks of NYC’s Upper East Side, the recommendation is for purposeful wandering beyond the confines of the tidy borders and careful gardens that our value judgments have arranged for us. In other words, you become (for awhile) the dogs and dog walkers in this scenario, sniffing around the edges of what we believe and finding out whether we can be more open to those who disagree with our views about what is right and true.

Trying on Martin Luther King’s perspective wasn’t my idea. It comes from Cornel West and Robert George, both at Princeton, where West teaches something called “the practice of public philosophy” and George teaches jurisprudence. In a “Houses of Worship” column of the Wall Street Journal, they wrote as follows:

One of us invokes “the radical King” in criticizing empire, capitalism, and white supremacy. The other recalls King’s principles in defending the unborn, Down syndrome and other disabled people, the frail elderly, and every life…
[Because of the range and depth of his views], in judging and acting, we must avoid sinning against King’s legacy by facilely claiming him for whatever policies we favor. A more fitting attitude, one consistent with what was truly radical about King, is to imagine him as a critic: “If Martin Luther King would be on the other side of where I happen to be on this question—why?”
This self-critical stance honors King by recognizing the centrality of his Christian faith to his work and witness…
King was truly radical in his literal reading of Jesus’ command that we love others unconditionally, selflessly and self-sacrificially. And by “others,” he meant everyone—even those who defend injustice. He believed in struggling hard, and with conviction, for what one believes is right; but he equally insisted on seeing others as precious brothers and sisters, even if one judges them to be gravely in error…
King saw himself as the leader of a love-inspired movement, not a tribe or “identity group,” and that is because his radical love ethic refused to divide people into tribes and identity groups.

You can read the West-George piece here. I also propose, with its authors, that you put MLK inside your head and imagine that he’s your interlocutor.

“If Martin Luther King would be on the other side of where I happen to be on this question—why?”

You might be surprised where this act of the imagination takes you, and how quickly the moral barriers between you and those you disagree with so fervently might start to come down.

More of King’s Words

What made me write about King today was seeing a new documentary about the days in Memphis before his assassination, hearing part of his last speech at the Mason Temple on April 3, 1968, and then sitting in one place and listening to everything he said that night, from start to finish.

It’s a long speech, almost 45 minutes, but the singles, doubles and triples he sends into the choir with that sonorous voice—like “if only he’d sneezed,” so close was the knife when someone tried to kill him once before—issue forth with a kind of inevitability until his final grand slam and onto that fateful next day. It’s magnificent.

And here’s why. Not only does it consistently bridge his now, his next and his ultimately with what he calls “a dangerous unselfishness,” it also demonstrates how much Martin Luther King was living his own words.

Little was going well for King in Memphis that week. There were constant death threats against him and it must have been unsettling for him to even go out his door every morning. It wasn’t just the courage that it took to march on the City’s mean streets, he also had to look brave when he knew that he might be dead by the end of the day. It was the oppressiveness of his mortality that elevated his last words—how he embodied it and then rose above it, right before the eyes of those who had come to see him.

If you want another reason to let Martin Luther King act as a voice in your head, listen to this speech. It’s a privilege to be in the same room with him just hours before he died, hearing him live the words that hitched his own fears to a sturdier promise.

A Walk Outside The Lines

The pictures above convey the wonderful orderliness of my moral perspectives too. What’s right and what’s wrong for me is always so certain, arranged and impervious to the lifted leg of anyone who falls outside of it.

I’m for this, so I also against that and that and that: all neat and comfortable and predictable. But isn’t life messier and more interesting than that?

My self-esteem depends on projecting the best moral viewpoint I can come up with so I can be proud of what I stand for and admired by my fellow believers for our shared truths. But doesn’t our self-esteem become ossified and brittle when we keep it in such tidy containers?

On this or this or that, how might MLK see “what I’m so sure about” quite differently than I do?

This post was adapted from one I wrote two years ago but wished, at the time, I had posted closer to Martin Luther King Day when this great man is already on our minds. In addition because I was so challenged by Cornel West’s and Robert George’s suggestion, I wrote about another one of their efforts to find unity despite our deepest disagreements last February. Here’s a link to it.

A newsletter that included this post was sent to subscribers on January 19, 2020. Newsletters go out every Sunday morning and, from time to time, I post the content here as well. If you want to subscribe to my weekly newsletter, please provide your email address in the column to the right.

The Good Work of Getting What We Need As Patients

December 2, 2019 By David Griesing Leave a Comment

Since recent posts here and here about work in healthcare—discussing burnout among health professionals, concerns about misuse of patient data, and questions about who is policing our rapidly changing health system—I’ve continued to follow developments in the field.

Over the past few weeks, some of you have also shared your troubled reactions about how work in healthcare has been evolving.

The net of these developments is that while there are grounds for alarm about the uses of our health data, its proliferation presents some extraordinary opportunities too. Concepts like “precision medicine” become more realistic as the amount and quality of the data improves. More and better data will also help us to live longer and healthier lives. On the other hand, whether AI and other data-related technologies can enable us to improve the quality of the work experience for millions of healthcare professionals is a stubbornly open question.

In this last healthcare-related post for a while, there are two, practical rules of thumb that might give us greater sense of control over how our healthcare data is being used, as well as a couple of ways in which more and better health-related information is already producing better patient outcomes.

The good work of getting the healthcare that we need as patients (both for ourselves and for others that we’re caring for) requires healthy doses of optimism as well as pessimism, together with understanding as much as we can about when excitement or alarm are warranted.

Two Rules of Thumb To Inhibit Misuse of Our Medical Data

The first rule of thumb involves insisting upon as much transparency as possible around the uses of our medical information. That includes knowing who is using it (beyond the healthcare provider) and minimizing the risks of anyone’s misuse of it.

Unfortunately, more of this burden falls on patients today. As health systems increasingly look to their bottom lines, they may be less incentivized to protect our personal data streams. And even when our interests are aligned, doctors and hospitals may not be able to protect our data adequately. As I wondered here a couple of weeks ago: “Can these providers ‘master the learning curve’ [of big data-related technologies] quickly enough to prevent sophisticated consultants like Google from exploiting us, or will the fox effectively be running the chicken coop going forward?”

An article last weekend in the Wall Street Journal called “Your Medical Data Isn’t As Safe As You Think It Is” raised a couple of additional issues. As patients, we may be lulled into complacency by the fact that much of our data is rendered “anonymous” (or stripped of our personal identifiers) before it is shared in big databases. But as this article describes at length, “de-identified” data in the hands of one of the tech companies can easily be “triangulated” with other data they already have on you to track your medical information back to you. That means they remain able to target you personally in ways you can imagine and some you cannot.

Moreover, even if it remains anonymous, your medical data “in a stranger’s hands” may still come back to haunt you. As one expert in data sharing observed, companies that monetize personal data currently provide very little information about their operations. That means we know some of the risks to us but are in the dark about others. Of the known risks around data dispersal, you may suddenly find yourself paying higher health-related insurance premiums or barred from obtaining any coverage at all:

Google will be in a good position to start selling actuarial tables to insurance companies—like predictions on when a white male in his 40s with certain characteristics might be likely to get sick and expensive. When it comes to life and disability insurance, antidiscrimination laws are weak, he says. ‘That’s what creates the risk of having one entity having a really godlike view of you as a person that can use it against you in ways you wouldn’t even know.’

Our first rule of thumb as customers in the health system is to insist upon transparency around how our providers are sharing our medical information, along with the right to prevent it from being shared if we are concerned about how it is will be used or who will be using it.

The second rule of thumb has always existed in healthcare, but may be more important now than ever. You should always be asking: is my medical information going to be used in a way that’s good for me? If it’s being used solely to maximize Google’s revenues, the answer is clearly “No.” But if your information is headed for a health researcher’s big data set, you should ask some additional questions: “Was someone like me considered as the study was being constructed so the study’s results are likely to be relevant to me?” “Will I be updated on the findings so my ongoing treatment can benefit from them?” (More questions about informed consent before sharing your medical data were set forth in another article this past week.)

Of course, understanding “the benefits to you beforehand” can also help you determine whether a test, drug or treatment program is really necessary, that is, if it’s possible to assess the pros and cons with your doctor in the limited time that you have before he or she orders it.

With medical practitioners becoming profit (or loss) centers for health systems that operate more like businesses, the good work of protecting yourself and your loved ones from misuse of your data requires both attention and vigilance at a time when you’re likely to be pre-occupied by a range of other issues.

More and Better Data Is a Cause for Excitement Too

There is an outfit called Singularity University that holds an annual conference each year with speakers who discuss recent innovations in a range of fields. Its staff also posts weekly about the most exciting developments in technology on a platform called Singularity Hub. One of its recent posts and one of the speakers at its conference in September highlight why more and better medical data is also a cause for excitement.

To understand the promise of today’s medical data gathering, it helps to recall what medical information looked like until very recently. Most patient information stayed in medical offices and was never shared with anyone. When groups of patients were studied, the research results varied widely in quality and were not always reconciled with similar patient studies. Medicine advanced through peer reviewed papers and debates over relatively small datasets in scholarly journals. Big data is upending that system today.

For us as patients, the most exciting development is that more high quality data will give us greater control over our own health and longevity. This plays out in (at least) two ways.

In the first instance, big data will give each of us “better baselines” than we have today about our current health and future prospects. According to the Singularity Hub post, companies as well as government agencies are already involved in large-scale projects to:

measure baseline physiological factors from thousands of people of different ages, races, genders, and socio-economic backgrounds. The goal is to slowly build a database that paints a comprehensive picture of what a healthy person looks like for a given demographic…These baselines can then be used to develop more personalized treatments, based on a particular patient.

Although it sounds like science fiction, the goal is essentially “to build a digital twin of every patient,” using it in simulations to optimize diagnoses, prevention and treatments. It is one way in which we will have personalized treatment plans that are grounded in far more accurate baseline information than has ever been available before.

The second breakthrough will involve changes in what we measure, moving organized medicine from treatment of our illnesses to avoidance of most illnesses altogether and the greater longevity that comes with improved health. As these developments play out, it could become commonplace for more of us to live well beyond a hundred years.

At Singularity University’s conference two months ago, Dr. David Karow spoke about the data we should be collecting today to treat a broad spectrum of medical problems in their early stages and increase our life expectancy. He argues that his start-up, Human Longevity Inc., has a role to play in that future.

Four years ago, Karow conducted a trial involving nearly 1,200 presumably healthy individuals. In the course of giving them comprehensive medical checkups, he utilized several cutting edge diagnostic technologies. These included whole-genome and microbiome sequencing, various biochemical measurements and advanced imaging. By analyzing the data, his team found a surprisingly large number of early stage tumors, brain aneurysims, and heart disease that could be treated before they produced any lasting consequences. In another 14% of the trial participants, significant, previously undetected conditions that required immediate treatment were discovered.

Karow’s argument is that we’re “not measuring what matters” today and that we should be “hacking longevity” with more pre-sympomatic diagnoses. For example, if testing indicates that you have the risk factors for developing dementia, you can minimize at least some of those risks now “because of third of the risks are modifiable.”

Every start up company needs its evangelists and Karow is selling “a fountain of youth” that “starts with a fountain of data.” This kind of personal data gathering is expensive today and not widely available but it gestures towards a future where these sorts of “deep testing” may be far more affordable and commonplace.

We need these promises of more personalized and preventative medicine—the hope of a better future—to have the stamina to confront the current risks of our medical data being monetized and misused long before we ever get there. As with so many other things, we need to hold optimism in one hand, pessimism in the other, and the ability to shuttle between them.

This post was adapted from my December 1, 2019 newsletter. When you subscribe, a new newsletter/post will be delivered to your inbox every Sunday morning.

« Previous Page
1
…
3
4
5
6
7
…
16
Next Page »