David Griesing | Work Life Reward Author | Philadelphia

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These Tech Platforms Threaten Our Freedom

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We’re being led by the nose about what to think, buy, do next, or remember about what we’ve already seen or done.  Oh, and how we’re supposed to be happy, what we like and don’t like, what’s wrong with our generation, why we work. We’re being led to conclusions about a thousand different things and don’t even know it.

The image that captures the erosion of our free thinking by influence peddlers is the frog in the saucepan. The heat is on, the water’s getting warmer, and by the time it’s boiling it’s too late for her to climb back out. Boiled frog, preceded by pleasantly warm and oblivious frog, captures the critical path pretty well. But instead of slow cooking, it’s shorter and shorter attention spans, the slow retreat of perspective and critical thought, and the final loss of freedom.

We’ve been letting the control booths behind the technology reduce the free exercise of our lives and work and we’re barely aware of it. The problem, of course, is that the grounding for good work and a good life is having the autonomy to decide what is good for us.

This kind of tech-enabled domination is hardly a new concern, but we’re wrong in thinking that it remains in the realm of science fiction.

An authority’s struggle to control our feelings, thoughts and decisions was the theme of George Orwell’s 1984, which was written 55 years before the fateful year that he envisioned. “Power,” said Orwell, “is in tearing human minds to pieces and putting them together again in new shapes of your own choosing.” Power persuades you to buy something when you don’t want or need it. It convinces you about this candidate’s, that party’s or some country’s evil motivations. It tricks you into accepting someone else’s motivations as your own. In 1984, free wills were weakened and constrained until they were no longer free. “If you want a picture of the future,” Orwell wrote, “imagine a boot stamping on a human face—for ever.”

Maybe this reflection of the present seems too extreme to you.

After all, Orwell’s jackbooted fascists and communists were defeated by our Enlightenment values. Didn’t the first President Bush, whom we buried this week, preside over some of it? The authoritarians were down and seemed out in the last decade of the last century—Freedom Finally Won!—which just happened to be the very same span of years when new technologies and communication platforms began to enable the next generation of dominators.

(There is no true victory over one man’s will to deprive another of his freedom, only a truce until the next assault begins.)

20 years later, in his book Who Owns the Future (2013), Jaron Lanier argued that a new battle for freedom must be fought against powerful corporations fueled by advertisers and other “influencers” who are obsessed with directing our thoughts today.

In exchange for “free” information from Google, “free” networking from Facebook, and “free” deliveries from Amazon, we open our minds to what Lanier calls “siren servers,” the cloud computing networks that drive much of the internet’s traffic. Machine-driven algorithms collect data about who we are to convince us to buy products, judge candidates for public office, or determine how the majority in a country like Myanmar should deal with a minority like the Rohingya.

Companies, governments, groups with good and bad motivations use our data to influence our future buying and other decisions on technology platforms that didn’t even exist when the first George Bush was president but now, only a few years later, seem indispensible to nearly all of our commerce and communication. Says Lanier:

When you are wearing sensors on your body all the time, such as the GPS and camera on your smartphone and constantly piping data to a megacomputer owned by a corporation that is paid by ‘advertisers” to subtly manipulate you…you are gradually becoming less free.

And all the while we were blissfully unaware that this was happening because the bath was so convenient and the water inside it seemed so warm. Franklin Foer, who addresses tech issues in The Atlantic and wrote 2017’s World Without Mind: The Existential Threat of Big Tech, talks about this calculated seduction in an interview he gave this week:

Facebook and Google [and Amazon] are constantly organizing things in ways in which we’re not really cognizant, and we’re not even taught to be cognizant, and most people aren’t… Our data is this cartography of the inside of our psyche. They know our weaknesses, and they know the things that give us pleasure and the things that cause us anxiety and anger. They use that information in order to keep us addicted. That makes [these] companies the enemies of independent thought.

The poor frog never understood that accepting all these “free” invitations to the saucepan meant that her freedom to climb back out was gradually being taken away from her.

Of course, we know that nothing is truly free of charge, with no strings attached. But appreciating the danger in these data driven exchanges—and being alert to the persuasive tools that are being arrayed against us—are not the only wake-up calls that seem necessary today. We also can (and should) confront two other tendencies that undermine our autonomy while we’re bombarded with too much information from too many different directions. They are our confirmation bias and what’s been called our illusion of explanatory depth.

Confirmation bias leads us to stop gathering information when the evidence we’ve gathered so far confirms the views (or biases) that we would like to be true. In other words, we ignore or reject new information, maintaining an echo chamber of sorts around what we’d prefer to believe. This kind of mindset is the opposite of self-confidence, because all we’re truly interested in doing outside ourselves is searching for evidence to shore up our egos.

Of course, the thought controllers know about our propensity for confirmation bias and seek to exploit it, particularly when we’re overwhelmed by too many opposing facts, have too little time to process the information, and long for simple black and white truths. Manipulators and other influencers have also learned from social science that our reduced attention spans are easily tricked by the illusion of explanatory depth, or our belief that we understand things far better than we actually do.

The illusion that we know more than we think we do extends to anything that we can misunderstand. It comes about because we consume knowledge widely but not deeply, and since that is rarely enough for understanding, our same egos claim that we know more than we actually do. For example, we all know that ignorant people are the most over-confident in their knowledge, but how easily we delude ourselves about the majesty of our own ignorance.  For example, I regularly ask people questions about all sorts of things that they might know about. It’s almost the end of the year as I write this and I can count on one hand the number of them who have responded to my questions by saying “I don’t know” over the past twelve months.  Most have no idea how little understanding they bring to whatever they’re talking about. It’s simply more comforting to pretend that we have all of this confusing information fully processed and under control.

Luckily, for confirmation bias or the illusion of explanatory depth, the cure is as simple as finding a skeptic and putting him on the other side of the conversation so he will hear us out and respond to or challenge whatever it is that we’re saying. When our egos are strong enough for that kind of exchange, we have an opportunity to explain our understanding of the subject at hand. If, as often happens, the effort of explaining reveals how little we actually know, we are almost forced to become more modest about our knowledge and less confirming of the biases that have taken hold of us.  A true conversation like this can migrate from a polarizing battle of certainties into an opportunity to discover what we might learn from one another.

The more that we admit to ourselves and to others what we don’t know, the more likely we are to want to fill in the blanks. Instead of false certainties and bravado, curiosity takes over—and it feels liberating precisely because becoming well-rounded in our understanding is a well-spring of autonomy.

When we open ourselves like this instead of remaining closed, we’re less receptive to, and far better able to resist, the “siren servers” that would manipulate our thoughts and emotions by playing to our biases and illusions. When we engage in conversation, we also realize that devices like our cell phones and platforms like our social networks are, in Foer’s words, actually “enemies of contemplation” which are” preventing us from thinking.”

Lanier describes the shift from this shallow tech-driven stimulus/response to a deeper assertion of personal freedom in a profile that was written about him in the New Yorker a few years back.  Before he started speaking at a South-by-Southwest Interactive conference, Lanier asked his audience not to blog, text or tweet while he spoke. He later wrote that his message to the crowd had been:

If you listen first, and write later, then whatever you write will have had time to filter through your brain, and you’ll be in what you say. This is what makes you exist. If you are only a reflector of information, are you really there?

Lanier makes two essential points about autonomy in this remark. Instead of processing on the fly, where the dangers of bias and illusions of understanding are rampant, allow what is happening “to filter through your brain,” because when it does, there is a far better chance that whoever you really are, whatever you truly understand, will be “in” what you ultimately have to say.

His other point is about what you risk becoming if you fail to claim a space for your freedom to assert itself in your lives and work. When you’re reduced to “a reflector of information,” are you there at all anymore or merely reflecting the reality that somebody else wants you to have?

We all have a better chance of being contented and sustained in our lives and work when we’re expressing our freedom, but it’s gotten a lot more difficult to exercise it given the dominant platforms that we’re relying upon for our information and communications today.

This post was adapted from my December 9, 2018 newsletter.

Men At Work

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What makes your work worthwhile?

Last week economist Edmund Phelps got me thinking about some of the possibilities.  Is you mindset at work to expand your capabilities, to become your “better” self by confronting risks on the job for the possibility of even greater rewards—the fuel of entrepreneurs and everyone else who works to advance their own accounts—OR is it to pursue greater security in your life, accumulate more savings, and earn more time away from work?  OR maybe instead of working for yourself, you are striving to build solidarity with others through the services you provide: to strengthen the social fabric instead of just your strand of it.

Phelps also argued that competitive, entrepreneurial work produced tremendous success in the economy overall, while efforts to divert that energy into engineering a more secure, equal and just society has not only caused people to derive less satisfaction from their work over the past 50 years but also for the economy in general to stall. Phelps chose the values of rugged individualism over more collective social values when making his argument about pursing a good life through work.

Over the past week while I was mulling over some of your reactions to Phelps’ thesis, I discovered Harry’s Masculinity Report for 2018 on Twitter. In an era where gender roles in the American workplace are clearly in flux, what could “a masculinity report” possibly contribute? Was it a company’s marketing ploy or something more than that? Would it champion the rugged individual at work or somebody else entirely?

Harry’s is an on-line company that has carved out a highly successful niche for itself by selling men high quality razor blades and other shaving products more cheaply than market leaders Schick and Gillette. The write-up I caught said that its Report had:

surveyed 5,000 men ages 18-95 across the US, weighted for race, income, education, sexual orientation, military service, and more. The respondents were asked about their happiness, confidence, emotional stability, motivation, optimism, and sense of being in control. They were then asked how satisfied they are with their careers, relationships, money, work-life balance, physicality, and mental health, and also about the values that matter most to them.

The results showed a clear trend: The strongest predictor of men’s happiness and well-being is their job satisfaction, by a large margin—and the strongest predictor of job satisfaction is whether men feel they are making an impact on their companies’ success.

This measure, the study finds, is influenced by whether men feel they are using their own unique talents at work, whether they are surrounded by a diverse set of perspectives, how easily and often they can chat with co-workers, whether they feel their opinions are valued, and whether they’re inspired by the people they work with.

The Report itself seemed a bit thin after all that build up, but there were still some nuggets in it. The first was their data-supported effort to re-brand their customer base at a time when “how men act” and “what men want” has been broadly criticized. Another take-away came from seeing how Harry’s portrayed “the American man” it discovered in an ad campaign the company launched around the same time that the Report came out. And finally, the Report used some interesting words and phrases to describe the most significant component of male satisfaction.

According to Harry’s polling, American men are happiest when they are working.

Men at work are men at peace: everything else flows down from satisfying employment. Men who have high job satisfaction are more likely to feel optimistic, happy, motivated, emotionally stable, in control and confident. Job Satisfaction is by far the strongest predictor of positivity, being around three times higher than the next strongest predictor in every region and across the US overall…This is not primarily about wealth, but a sense of making a difference, being part of something bigger and more meaningful… Job satisfaction and the dignity of labor fulfills men’s desire to provide and protect.

Polling found that “Health” was the second driver of male positivity, while “Income” was the third.

I was initially dubious when the Report said Income was only important because of men’s desire “to provide [for] and protect” their loved ones. In my experience, many men (as well as women) want to make as much as possible so that they can consume as much as possible–or at least more than their neighbors. But the observation gained some legitimacy from how men described the central role that work plays in their lives. Martin Daubney, one of the Report’s authors, found that self-determination was far more important than making money for the majority of men who identified work as their primary source of self-esteem. He noted how frequently “autonomy – such as being a consultant or self-employed – was associated with increased job satisfaction.” On this point, Harry’s Report is both consistent with and different from Edmund Phelps’ assessment. It acknowledges the self-defining satisfaction of entrepreneurial labor but seems to reject the lure of financial reward beyond its ability “to provide and protect.”

In addition to re-branding its customers with this Report, Harry’s also wants to influence American policy makers. After all, this is an era when automation is eliminating many middle class jobs, robotics and artificial intelligence will replace even more of them, and post-industrial parts of America (like Pennsylvania, Ohio, Michigan and West Virginia) are struggling with high unemployment rates among mid-career men as well as the epidemics of addiction that seem to be associated with feelings of uselessness.  In this regard, Harry’s Report wants to change the policy-making focus from a negative to a positive one.

When service providers seek to engage men, whether in health, education, community, voluntary activities or any other front of social policy, there is often a temptation to address either the problems men have, at best, or the problems men cause, at worst. Our findings strongly suggest that the values which men aspire to most are traditional, moral frameworks. Men want to think of themselves as honest, reliable, dependable and fair-minded and it is perhaps those traits which agencies should emphasize when they wish to earn the trust and co-operation of male service users. Much previous research into masculinity has negatively focused on the problems men cause, often through the nefarious concept of “toxic masculinity”. This has never been more so than in this post-#MeToo landscape and after every mass shooting or domestic terrorist incident.

Lately, the dialogue has expanded to include the problems men have: such as the male suicide epidemic, depression, anxiety and addiction, while offering scant few solutions.

But Harry’s wanted to progress this dialogue forward, by flipping the telescope and focusing on what gives men a positive outlook. We wanted to find out which American men were the most positive and content, then look at the core values and behavioral attributes that nurture these men’s mental wellbeing. (the emphasis above is mine)

Consistent with Phelps’ predilections in Mass Flourishing, Harry’s Report seems to dictate a jobs-focused approach to addressing our economic problems. Creating new jobs and re-investing in old ones can often tap into a man’s natural motivations to make a positive contribution for himself and for those who are depending on him. This Report makes a powerful argument that every man in America who wants a job should have a job–because a man is a terrible thing to waste.

Consistent with its “accentuate the positive” view of masculinity, Harry’s launched a provocative new advertising campaign earlier this year. A female reviewer writing in GQ had this to say about it:

Selling men razors and shaving accessories often relies on the fact that it’s a rite of passage for men and a symbol of masculinity. That usually means beautiful women, severe cheekbones, and model-grade abdominal muscles [Schick and Gillette again]. Harry’s newly released “A Man Like You” ad doesn’t entirely stray from that tradition, but its statement about manhood feels refreshingly modern. The video follows a boy as he teaches a space alien what it means to be a man: how to walk, dress, and of course, shave. In the process, the kid—who’s got a mysteriously absent maybe-astronaut father—comes to the realization that, actually, “there’s no one way to be a man.” The fact that—spoiler alert for a commercial here—the boy appears to be imagining the alien out of grief or longing for dad adds up to a serious tear-jerker of an ending. Razor advertising has maybe never been softer or sweeter than this.

Harry’s ad is well worth a look because it presents an earnest if unexpected view of what men are growing up to be today.

Philosophers and social scientists talk about human nature, but easily as influential (and maybe even more so) are advertisers, playing with our emotions to make their points about who we are and what we’re like.

We already know about the dangerous side of marketers who are using the data collected from our social media exchanges (Facebook), shopping sprees (Amazon), and information searches (Google) to target us in increasingly precise ways. Harry’s ad is an instance where influencers are using our data to show us our best, or at least our better selves in the course of selling us their products.

Portraying a positive masculinity, their ad feels timely as well as necessary. It simply says: this story about men is real too and overdue for some attention.

This post is adapted from my December 2, 2018 newsletter.

Flourishing in Every Job

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Taking greater satisfaction from your work may be your goal, but it seems that it’s hardly the government’s or the economy’s goal. Not so long ago it felt differently, that those goals were all more aligned—and maybe they could be again–but only if we gain a better understanding of how that alignment came about in the first place and the choices we can make in the workplace and at the ballot box to support it again.

Economist Edmund Phelps provides a powerful argument for how the American worker’s wellbeing and capitalism’s productivity became intertwined in his 2013 book Mass Flourishing: How Grassroots Innovation Created Jobs, Challenge, and Change. His aim in writing it (I think) was to remind us that there used to be more of an alliance between how good we felt about ourselves when we were working and the benefits that our good work produced in the economy at large.

Phelps makes several proposals to restore that sense of equilibrium. But in a wide-ranging argument that relies on history, philosophy and quantitative analysis, his primary objective seems to be an ethical one:  to get us thinking about what is important about our work and how to advance those priorities in the choices we make about the quality of life we want to be working for.

When his book came out, Phelps (who teaches economics at Columbia) gave a lecture with the related title: “Mass Flourishing: How It Was Won, Then Largely Lost.” It summarized several of his book’s arguments in a highly accessible format.  Most of the quotations below come from that lecture. It is only a few pages long and well worth your time to read it in full.

Phelps’ thesis is that modern American capitalism created a culture of innovation, which refers to each worker’s entrepreneurial mindset as well as to the broader economic and social benefits that mindset produced. For the individual worker, this culture fostered:

a spirit that views the prospect of unanticipated consequences that may come with voyaging into the unknown as a valued part of experience and not a drawback.

In other words, at the same time that an innovation culture produces economic growth, it also gives rise to the experience of human flourishing as workers become more powerful and capable both as explorers and creators of the new world where they’ll be living.

According to Phelps, it was the Industrial Revolution (around 1800) that ushered in a period of individual and countrywide thriving that continued in America through at least the 1960’s. It was an explosion of individual and economic energy that would not have been possible without the Enlightenment values that took root, particularly in America, during an overlapping historical period.

The impetus for high dynamism, my book argues, was the modern values arising in Jacques Barzun’s Modern Era – roughly from 1490 to 1940 – particularly the values we associate with individualism and vitalism. They include thinking for oneself, working for oneself, competing with others, overcoming obstacles, experimenting and making a mark. The courage to express one’s self by creating or exploring the unknown and the gumption to stand apart from community, family and friends are also modern values. The thesis is that these values stirred a desire to flourish; they shaped a modern conception of the life to aim for – the good life. A prevalence of these values in a nation tends to generate an economy that offers work gratifying those desires – an economy that delivers flourishing.

How these values changed individual workers and the economy around them may be Phelps’ central insight. The standard argument has been that capitalism or “free enterprise” merely took advantage of discoveries and innovations that had been produced by science. Phelps argues that competition between workers in order to prosper contributed at least as much to individual and economic advancement—that capitalism creates innovation instead of merely feeding upon it. For him, it is the Enlightenment values that we brought to work for more than a century and a half that made “the good life” possible.

As quoted in a Thanksgiving article from a few days ago, this is the vitality and ambition that Alexis de Tocqueville witnessed when he traveled across America in the 1830’s, with its grassroots “religious, moral, commercial and industrial associations” standing in for the nobility and bureaucracy that limited European progress. It is what Lincoln was talking about when he observed that in America, “every man can make himself,” as illustrated in a speech he gave in 1859:

The prudent, penniless beginner in the world labors for wages awhile, saves a surplus with which to buy tools or land for himself; then labors on his own account another while, and at length hires another new beginner to help him. This… is free labor — the just and generous, and prosperous system, which opens the way for all — gives hope to all, and energy, and progress, and improvement of condition to all.

But then says Phelps, starting around 1970 and extending into the present day, the values of “free labor” have been constrained or overtaken by other values. In the wake of the New Deal of the 1930’s and even more so of the Great Society of the 1960’s, “traditional” social values have increasingly challenged what used to be our “vigorously individualistic” ones, including the current preference for  “solidarity, social protection and security.”  Among other things, these society changing priorities gave rise to “a vast canvas of entitlements… [and] to thickets of regulation” that impeded and sometimes overwhelmed the culture of innovation.

Instead of driving an economy that championed a good life from the ground up for individual workers, American policymakers began to manage the economy from the top down so that it would be what they conceived of as good for everyone. For Phelps, the satisfaction that came from realizing yourself through your talents at work along with the explosion of productivity that accompanied it in the economy—a century and a half of “mass flourishing”—was increasingly constrained by the parallel pursuit of other, well-meaning priorities. We tried to do two things at once, with a number of unintended consequences.

For one thing, the personal pride and psychic reward that were yours when you seized the opportunity “to make yourself” through your work were replaced by the promise of material wellbeing. Realizing your potential and learning new things about yourself while you overcame challenges in the rough and tumble working world were increasingly exchanged for the security of income and savings and for your leisure time away from work.  According to Phelps, this trade-off no longer serves the individual worker’s “non-material experience” at all, draining work of everything that had once made it so satisfying.

These [recent] formulations overlook the world of creation, exploration and personal growth. Gone is the conception of the good life as a wild ride through an economy with an open future, an economy offering challenges with unimagined rewards. In this climate, young people are not likely to grow up conceiving the good life as a life of Kierkegaardian mystery, Nietzschean challenge and Bergsonian becoming.

(I know, pretty philosophical for an economist.)

Unfortunately as a result, work today has not only become the 8 hours you have to “get through” on your way to a paycheck and a week of vacation, but it also accounts for the startling pull-back of national productivity over the past 50 years.  If we accept his thesis, “mass flourishing” has been replaced by widespread worker dissatisfaction, a decline in economic opportunity with few “haves” and many “have nots,” and an overall economy that seems to have run out of gas.

According to Phelps, the creative competition inherent in grassroots capitalism and the Enlightenment values that allowed it to thrive are essential to an innovation culture that brings prosperity at the same time that it makes work engaging. For him, Washington and the decision makers in other Western governments may believe that they can create more orderly and just societies by regulating, taxing and reducing economic growth, but by doing so they have nearly killed the golden goose.

When the values of the corporate state overtake the values of an innovation culture, the result is slower wage growth, reduced productivity in the economy, greater inequality among the nation’s stakeholders, less inclusiveness in promises like “the American Dream,” a sharp reduction in individual job satisfaction, and workers who have lots of stuff at the end of the day but little sense of personal meaning in their lives. One of the great virtues of Mass Flourishing is that it backs its arguments with the kinds of statistics that you’d expect from a Nobel Prize-winning economist like Phelps.

Artist Saul Steinberg imagines today’s workers, out to recover what they’ve lost

What Phelps does not provide are any statistics that quantify the loss of individual, work-related “meaning” over the past 50 years. But to me at least, his conclusion seems bolstered by the findings of a Gallop Poll that was taken around the same time that Phelps’ book came out.  Its data proved the sorry state of worker engagement both here and elsewhere, as measured by an employee’s “psychological commitment” to his or her job as well as worker disengagement due to a “lack of motivation” and the disinclination “to invest discretionary effort in organizational goals or outcomes.”

Among North American workers, the Poll determined that 71% of the workforce was disengaged, while globally the level was an even more alarming 87%. Moreover, a substantial subset of checked-out workers was found to be “actively” disengaged. These individuals were not only “unhappy and unproductive,” but also “liable to spread [their] negativity to coworkers.” That all four corners of Phelps’ argument are evidence-based makes it particularly compelling food for thought.

As a result, his thesis challenges my sometimes belief (or is it arrogance?) that greater justice, equality, etc. can be achieved by enlightened government policies, even though experience tells me that there never seems to be a large or robust enough majority to produce real change. Does a tried-and-true system like Phelps “grassroots innovation,” with its mix of individual and system-wide incentives, have a better chance than well-meaning political agendas of producing “a good outcome” for both workers and the country’s economy?

Unfortunately, many of Phelps’ proposals for recovering what’s been lost seem impossible in today’s America. One of them still appeals to me however. It would mandate that members of Congress be people who have done more with their lives than practice law or connive in politics. Phelps’ proposes that all of our legislators be workers who have experienced competition first hand and, therefore, have been forced to innovate on the job. They would bring what they know about flourishing at work to Washington before returning, after term limits, to their highly productive lives.

Today, at the end of 2018, there is still grassroots innovation in America, and not just in the garages of Silicon Valley. When your work goals are in line with Enlightenment values like thinking for yourself, enjoying competition and overcoming obstacles, while experimenting, creating and exploring the unknown, you’ll find the opportunities for innovation at work. But these days, you may need to make a more deliberate effort to find them.

This post is adapted from my November 25, 2018 newsletter. Subscribe today.

Building Confidence in the Future

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Saginaw County Fair – 2014

The future was on my mind a lot this week, probably because several stories were arguing for its importance and vulnerability.

Some of it was the mid-term election, which the press kept reminding us was about choosing our political future, as if we’d be able to get it right or wrong in one fell swoop. Now with the hype behind us, it looks like all we’ve done is kick the can down the road.

Then there was the centenary of “the Great War,” and all the future-talk back then. “Making the world safe for democracy” was what Woodrow Wilson promised as he navigated us from continental isolation to European battlefield that first time, going back again 20 years later, and on to Korea, Vietnam, and Iraq. It’s what keeps us in the tribal mess of Afghanistan today–maybe safer, but not quite safe.

What am I voting for, fighting for, working for if not for what I hope? Is it to be safer tomorrow? To make one thing better? To change even more about the world than that? So far this week, 2018 seemed an ill-suited time to build much confidence in the future.

But then came the future as apocalypse. A place that its Gold Rush settlers had called “Paradise” was incinerated, burning many of those who were living there today beyond recognition. The future for the survivors who remained was also stripped bare: of homes, belongings, neighbors, pets, of familiarity and routine.

Still, a less blackened way to think about the future came from what happened next. It was not a government rescue or a swell of self-reliance, because most of the survivors live on fixed or limited incomes, with little fat to fall back on. Instead it was how quickly people in nearby towns moved beyond “the transmission of thoughts and prayers” to an outpouring of generosity.

In another irony for Paradise, just when their hopes for the future seemed obliterated a new community gathered around those who remained–even as more wild fires continued to bloom in the east. This short video clip captures some of the outpouring this week, dressed (either improbably or not) as a Sexy Panda food truck.

Regular people recognized themselves in their neighbors’ tragedy and spontaneously gathered to start building their future together, not by offering  “pies in the sky” from afar but in a Walmart parking lot where displaced families had fled and are still living out of their cars. FEMA, the National Guard, and “the local authorities” may think they know better, but a future that’s worth having is usually created when one capable person cares for another.

As Rebecca Solnit writes in Hope in the Dark: Untold Histories, Wild Possibilities:

much societal effort goes into withering us away from [our] fullest, most powerful selves. But people return to those selves, those ways of self-organizing, as if by instinct when the situation demands it.  Thus disaster is a lot like a revolution when it comes to disruption and improvisation, to new roles and an unnerving or exhilarating sense that now anything is possible.

As if by instinct, some of that improvisational euphoria was visible in Walmart’s parking lot this week. The helpers felt empowered by their involvement while the survivors found the ability to tap into their own reserves of autonomy and generosity, telling me and everyone else who was listening that “We will make it.”

Over the summer, National Public Radio launched an occasional series where it asked listeners to identify songs that were “the most uplifting in their experience.” This week, NPR profiled one of them, Simon & Garfunkel’s “American Anthem,” and recorded listener reactions while the song played in the background. When I caught the Morning Edition segment over coffee, I was overtaken by the wistfulness in its college-boy lyrics and ethereal delivery and by how others still felt it too.

Cathy, I said as we boarded a Greyhound in Pittsburgh
Michigan seems like a dream to me now
It took me four days to hitchhike from Saginaw
I’ve gone to look for America…

Cathy, I’m lost, I said though I knew she was sleeping
And I’m empty and aching and I don’t know why
Counting the cars on the New Jersey Turnpike.
They’ve all come to look for America

All come to look for America

For me, the song transports because you can feel the movement of the bus in its rhythms and catch glimpses of the country not as a whole but in its particulars: Pittsburg, Saginaw, the New Jersey Turnpike.

As a people, we are also more interested in where we’re headed than in where we’ve been. So I wasn’t surprised when one listener said: “For me, getting to know America is more about the questions that we ask than the sort of sureness that we might reach in our own experience,” or that another added: “I think all of us are still searching for America and hoping to find it and define it and give it meaning. And we all do that in our own way.”  In this gem of a song, “looking for America” is looking for the future and wanting (so very, very hard) to believe in what we will find.

In Earning the Rockies: How Geography Shapes America’s Role in the World, Robert Kaplan was also “looking for America” when he set out on his road trip across the country a couple of years ago. He tells us he found it near the border between Nebraska and South Dakota when he visited Mt. Rushmore.  This is what he saw there:

Washington, Jefferson, Lincoln and Theodore Roosevelt: the four greatest presidents at the time of the 150thanniversary of American independence in 1926, when [Gutzon] Borglum [the sculptor] began his work here. The granite insures that the work will stand undiminished for at least a thousand years. After I have driven across the continent into the wilderness, Mount Rushmore offers me revelations in person that all the photographs of it cannot. For Mount Rushmore overwhelms precisely because of where it is located, not on the Capitol Mall but atop a mountain in the West, part of the original Louisiana Purchase, bearing the promise of the continent that was the upshot of pioneer optimism. An optimism that, in turn, was driven by democracy and the breaking down of European elite systems that these four presidents did so much to originate and secure. The culmination of the American story—one that Washington and Jefferson began—has more to do with the West than the East.

These carvings, despite their inhuman size, are strangely not oppressive or totemic. They do not intimidate or call to mind some tyrannical force. There is light and not darkness in the eyes of these presidents. Each is looking into the future, it seems…The result…is a myth of light that puts into some tragic perspective…the darkness rained [by white settlers and soldiers] on the native inhabitants and their way of life in these same hills. (the italics here are mine)

For Kaplan, it is in the tension and contradiction between America’s loftiest ideals and its worst inclinations that hope in the future lies. In another irony, he finds the confidence that can ultimately win out in a popular gathering place a few miles away.

[I]n the adjacent tourist trap of Keystone, South Dakota, many of the waiters and waitresses are from places as diverse as Ukraine, India, Nepal and so on. They are trying to make it and stay in America—yes, still the land of opportunity. Whereas at the [Mount Rushmore] viewing terrace there was whispering and outright silence, here the tourists—who include immigrants from Asia and Latin America—are all chattering away, exchanging notes and competing with one another to tell just how far and through how many states they traveled in order to get here. The license plates in the parking lots are from every part of the country. Keystone, snaking and ramshackle, is like a vast hostelry at an ancient pilgrimage site. The great and nearby monument has shown them what they all have in common.

I see the arc of my journey here. It has purpose. There is nothing eccentric about driving slowly for weeks on end, from one side of the continent to the other. Keystone reveals to me exactly what I am doing, since what I am looking for actually exists.

At a time when we are criticizing many of our monuments, this may seem a odd moment for Kaplan to celebrate one of them. But at their best, a country’s monuments can be symbols not of oppression or hypocrisy but of aspiration. They can say: despite its contradictions, America is still trying to grapple with its complicated legacy and to discover a hope-filled future where the frontier still stretches out in front of it.

The Walmart parking lot near Paradise, California this week.

Like the new and recent Americans who were celebrating their commonality in Keystone South Dakota, there are always opportunities to ground our hopes.

Without the talking heads in the media, the “thought leaders” in universities and think tanks, or (really) any of the elites awakening us to what seems “right” or “necessary” to them, we can declare our hopes by driving to wherever someone whose humanity we recognize needs us right now.

As John Berger, one of my heroes, has said: “hope is not a guarantee for tomorrow but a detonator of energy for action today.” It is a way to escape the daily distractions that anesthetize us, to battle our cynicism or despair, and to claim the practical, close-to-the-ground confidence in the future that drives all good work.

This post was adapted from my November 18, 2018 newsletter.

Facing Risks, Finding Control

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Alex Honnold’s Free Solo Climb

Introducing some risk into your life and work can remind you what it’s like to feel alive. Not that we’re sleepwalking exactly, but if “personal comfort” trumps most other considerations, you have probably insulated yourself from anything more serious than inconvenience—and there’s a price for that.

What we do everyday can easily fall into grooves of predictability where there are few occasions to be confronted with anything surprising, let alone alarming. But if we deprive ourselves of occasions where we need to find some courage and “fall back on” ourselves to overcome our fears, what used to be called “one’s constitution” begins to slip away.

Ask yourself: “What would I do if all I had to rely upon were my wits, if I suddenly had to decide between two uncertain outcomes, if none of my insulations were there to protect me—and my only choices were either to crumble or persevere?” I’d argue that it’s good to put ourselves “on the line” from time to time and find out. It gives us a chance to get in touch with “our elemental selves,” to store up some fortitude for the next time, and to recall our bravery and resourcefulness when we could use some inspiration.

Taking some risks, facing your fears and learning something new about yourself and others have been newsletter themes before. As you know, I’m an off-the-beaten track traveler who encountered some sketchy characters in Rome (“What’s Best Is Never Free”) and a genuinely menacing one in New Orleans (“Risk Taking, Opportunity Seeking”).  The reward each time was to discover something about these cities and their people that I could not have found out any other way. On the spot, I felt more alive. And where I could have responded better, I thought about how I‘d do things differently the next time I leave my comfort zone.

The upside of taking risks also drove the migration from Asia that settled the Western Hemisphere 15,000 years ago. These new Americans didn’t stop in the first fertile valley they discovered. Instead, they pushed to the edges of nearly every corner of North, Latin and South America with astonishing speed. It was insatiable curiosity and the thrill of conquest that drove them on, despite their having to confront megafauna (really big animals with razor-sharp claws and teeth), the challenges of wilderness travel with children and elders, and a total absence of convenience stores. In his book about it, Craig Childs cited the research for the proposition that an appetite for risk is hardwired into our DNA, giving rise to human progress and the rush of adventure that quickly follow.

Two new stories this week provide additional food-for-thought about our psychological risk profiles and a literally “ground-breaking” documentary delves into the motivations behind Alex Honnold’s “ free solo” climb up the rock face of El Capitan. I hope they’ll contribute to your thinking about staying confident, willful and alive.

El Capitan

Two recent pieces in the Wall Street Journal consider fear-inducing situations from opposite directions. One, called “Using Fear to Break Out of a Funk” argues that you can raise your spirits by confronting something that scares you and building a record for bravery. The other, “Travel Mistakes That Hurt,” is about foolishly throwing caution to the wind when you’re in a vacation state of mind. Taken together, they provide something of a template for healthy risk taking.

It’s amazing what fools we can sometimes be when we’re traveling. Incapacity from drinking too much alcohol or not enough water, injuries from mopeds and other unfamiliar vehicles, assuming wild animals are “cute,” hiking or climbing beyond your physical limits, and falling off cliffs or into traffic while taking pictures of yourself. The “Travel Mistakes” article features an interview with Tim Daniel with International SOS, an organization whose travel coverage includes rescuing people from every kind of harm. Daniel says travel is disorienting for almost everyone and that when we’re inundated with all that new information we can end up focusing on the wrong things and making poor choices.

Some of us go with the first thing we’re told instead of testing its reliability. Other times we’re susceptible to “the bandwagon effect”: if others are jumping off a cliff and into the water then it must be safe for us to jump in too. We may cling to our preconceptions (this neighborhood was safe 20 years ago) whatever evidence there is to the contrary today.  Daniel argues that our blind spots always become more pronounced when we travel.

They are one reason it’s helpful to travel with companions who know you well enough to warn you about yours before it’s too late. Or if you’re traveling alone, it helps to think about your worst inclinations in advance and to keep them in mind before they get you in trouble.  Navigating the unfamiliar (including its risks) makes travel exhilarating, but to maximize the potential gains and minimize the possible losses, it helps to know the baggage that you’ve brought along with you.

On a more positive note, it turns out that “amping up the adrenaline to get out of an emotional rut” is also a prescription with some science behind it. This is the kind of “funk” we’re often trying to leave behind when we seek a break from our daily routines. Sociologist Margee Kerr has written about what happens when we face our fears about loss of control in challenging situations.

When we’re terrified, our sympathetic nervous system, which is in charge of that flight or flight response, floods the body with adrenaline and the brain with neurotransmitters such as dopamine and norepinephrine. Our blood vessels constrict, to preserve blood for muscles and organs that might need it if we decide to run. And our mind focuses on the present. The physical response lasts a few hours, but the memory is what we draw strength from.

The woman who wrote “Using Fear to Break Out of a Funk” is also a scuba diver. She explored the theory’s  immediate and long-term benefits by choosing a particularly demanding dive in Iceland, between the continental plates that separate North America from Eurasia. During the dive, she confronted her fears multiple times “but pushed through by refusing to acknowledge that quitting was an option.” As soon as she did so, she felt “strong, brave and happy.” Moreover, the memory of that experience was even stronger. Whenever she’s struggling to get through a bad day she says: “I go back to that place where I can do anything.”

Finding your control when risks give rise to fear is exhilarating at the time and empowering for as long as you can relive your resourcefulness.

Alex Climbing Up

This photo, along with the shot that tops this post, are of Alex Honnold climbing the sheer, rock face of El Capitain in Yosemite National Park without ropes or safety gear. 3000 feet of sheer granite, thousands of hand and foot holds, it took him 3 hours and 56 minutes.  What’s known as “Free Solo,” his climb was a first in the annals of rock climbing, and is the subject of a documentary that’s in theaters today.

I’m not good with heights and so far have been afraid to see it. But somebody named John Baylies was brave enough, and he described his experience this way in an on-line forum:

I judge this the scariest movie I’ve ever seen. Impossible not to get personally involved. Two big questions loom. What disease does this man suffer, that he has no fear and what the hell were the guys in animal costumes doing 1000 feet into the climb? If this were fiction it was a perfect comic relief for was the tensest 20 minutes on film.

However curious I am about the animal costumes I may just have to read about it,  but the buzz around his climb got me interested in Honnold so I tracked down a TED talk he gave along with an extended interview on Joe Rogan’s podcast since the documentary came out.  I think you’ll enjoy them too.

The highly informal Honnold-Rogan exchange provides several glimpses into the type of person who would train for 20 years with the goal of finding control while facing a succession of nearly overwhelming risks to his personal safety.  Watching and listening to Honnold talk was fascinating. Humble. Direct. Thoughtful. Articulate. The farthest thing from a daredevil, much of what drives him was revealed by Rogan’s question about all those people he must have inspired to follow in his footsteps. Honnold says simply that he guesses he would be pleased to inspire people if it were “to live an intentional life” like he has: knowing what he wants and working to achieve it.

Honnold’s TED talk elaborates on what living that way means for him. In it, he contrasts a free solo climb he completed at Half Dome (also in Yosemite) which proved unsatisfying with his encore at El Capitan, which he describes as “quite simply the best day of my life.”

At Half Dome in 2012, he never practiced beforehand and had the cocky over-confidence that he would somehow “rise to the occasion” and make it to the summit. Then he reached a point in his climb, almost 2000 feet up, where he could not find his next hand or toe-hold. Honnold knew what he had to do (a tricky maneuver) but was overcome with fear that he’d execute the move incorrectly and would likely die. After much deliberation, he did manage the move successfully and reached the top safely—but vowed that he’d never be that reckless again.

Five years later at El Capitan, Honnold worked for months on its rock face finding and memorizing every hand and foothold so there would be no surprises on the day of his climb. He removed loose rocks along his path, carrying them down in a backpack. He anticipated everything that was likely to happen and how he would respond to it in what became a highly choreographed dance.

The way that Honnold managed his fear was to leave “no room for doubt to creep in.” Always knowing his next move, his mental and physical preparation made the actual climb feel “as comfortable and natural as taking a walk in the park.”  Why did he succeed at El Capitan when he felt so much less successful at Half Dome? “I didn’t want to be a lucky climber, I wanted to be a great climber,” he said.

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Finding the calm and mastery of control in the face of risks—as big as Honnold’s or as small as any of ours might be—is always a function of preparation. To extend yourself and overcome a new challenge takes planning and visualizing what you’re likely to encounter along with understanding yourself, the mistakes you are prone to make, and the strategies you’ll employ to avoid them. In Honnold’s words, “it takes intentionality” beforehand. You have to want to do it in the right way.

The upside in taking risks and pushing your envelope isn’t found in the speculation that you’ll be able to handle whatever comes your way. You may end up being lucky, but just as likely, a group like International SOS may be coming to your rescue. On the other hand, when you’re ready to assume the risks, the rewards are becoming fully and completely alive in the moment that you face them and the recollection of your bravery and resourcefulness whenever your confidence flags.

This post is adapted from my November 11, 2018 newsletter.

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