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Blockchain Goes To Work

August 26, 2018 By David Griesing Leave a Comment

Technology can change the quality of your work for the better—but first you need to recognize it’s possibilities.

Over the past year, I’ve noticed that most people seem to glaze over when I start talking about blockchain, a web-based technology that’s already been demonstrating its potential. It’s not that people are gun-shy about technology. (15 years ago almost none of us were taking portable supercomputers everywhere that we went.) So maybe its because we haven’t needed to master blockchain’s learning curve—gentle though it might be. It’s like the CRISPR gene-splicing tool. We’ve heard that it’s groundbreaking, but have never had enough of a reason to understand why.

The case for understanding blockchain today is strong and getting stronger. It not only holds the potential to transform everything from the banking system (via digital currencies) to the pursuit of social justice (more below), but also the ways that we work everyday. In a future where more of our jobs will be automated or performed more cheaply elsewhere, spending 8 hours a day in an office, lab, classroom, clinic or factory will be the exception rather than the rule. Most of us won’t stop working, we’ll just work differently and, in all likelihood, blockchain technology will be one of the innovations that enable us to do so.

A blockchain is a web-based chain of connections, most often with no central monitor, regulator or editor. Its software applications enable every node in its web of connections to record data which can then be seen and reviewed by every other connection. It maintains its accuracy through this transparency. Everyone with access can see what every other connection has recorded in what amounts to a digital ledger.

Let’s assume that the blockchain involves the buying and selling of Mackintosh apples. Let’s also assume the apples are of equal freshness and quality and that transportation costs will be handled separately.  If you’re interested in buying or selling Mackintosh apples, a blockchain digital ledger could allow you to see the prices and quantities in every other transaction on that ledger before you do your own buying or selling. Because this information is already available to you, there is no need for a “middleman” to access it, establish the trading rules or be entitled to a piece of the action. Once buyers or sellers have entered their transaction on the digital ledger, everyone can see it and no one else in the blockchain can change it.

Blockchain-based software can be launched by individuals, organizations or even governments. Software access can be limited to a closed network of participants or open to everyone. A blockchain is usually established to overcome the need for and cost of a “middleman” (like a bank) or some other impediment (like currency regulations, tariffs or burdensome bureaucracy). It promotes “the freer flow” of legal as well as illegal goods, services and information. Blockchain is already driving both modernization and globalization. Over the next several years, it will also have profound impacts on us as individuals.

A year ago, the MIT Technology Review published a two-minute video explanation of this technology called Blockchain Decoded. If you’re still puzzled, this short video can also help you to visualize it.

What Is Blockchain’s Transformative Power?

 Before turning to its likely impacts on our work, it helps to understand why blockchain technology has moved to the forefront of many of our on-line interactions today. Christopher Mims, who writes on technology for the Wall Street Journal, gave three reasons for why blockchain is already transforming business models in a column that he wrote a few months back.

First, it’s genuinely well-suited to transactions that require trust and a permanent record [such as business contracts]. Second, blockchain typically requires the cooperation of many different parties [making it suitable to complex customer and supplier networks]. The third reason is [the] hype [that bitcoin has received.]  The excitement around cryptocurrency gives blockchain the visibility to attract developers and encourage adaptation.

In other words, because of the fanfare around digital currencies like bitcoin, blockchain technology is rapidly developing its own “ecosystem” of applications in the marketplace.

Some of the lowest hanging fruit has been in the area of supply chain logistics. Mims reports that companies like retailer Walmart and shipping company Maersk are already using blockchain technology to track grocery items and the movement of shipping containers over transportation networks. Companies like Kroger, Nestle, Tyson Foods and Unilever are also using it to monitor the flow of consumer products. Every point in the supply chain logs into a dedicated blockchain “node” to provide source, condition and location information that makes it easier to estimate times of arrival or to identify where goods were damaged.

Mim’s also speaks to blockchain’s longer-term significance, noting “that the most seemingly mundane applications of blockchain could lead to the biggest and most concrete changes in all of our lives.”  He continues:

It’s too early to say whether blockchain, as both a technology and a movement, has the power to overcome issues that thwarted generations of software engineers. The most justifiable skepticism is that blockchain is incremental rather than revolutionary. In some cases, it isn’t much more than a marketing term imposed on systems that hardly differ from existing databases….

But if it works, it has the potential to be a fundamental enabling technology, the way new standards for transmitting data across networks led to the internet. More concretely, it could someday underlie everything from how we vote, to who we connect with on line, to what we buy. (emphasis added)

Some Of The Spotlight on Blockchain Comes From Bitcoin

I watched an entertaining and informative documentary this week called The Rise and Rise of Bitcoin. Bitcoin is a blockchain-based digital currency that can be used outside of the formal banking system. Here is a link to the documentary’s trailer and what an L.A Times reviewer said about it after its release in 2014:

Tracing the bitcoin to 2009, when a shadowy figure with the moniker Satoshi Nakamoto first floated the open source, peer-to-peer concept of “global decentralized money,” the documentary follows a community of tech geeks who were among the early adopters.They were soon joined by a parade of high-rolling speculators, libertarians and black market dealers who were all attracted to the notion of a currency that wasn’t tied to the institutional banking system or personal identity.

Inevitably the federal regulators caught up (one of the film’s subjects notes that historically, regulation evolves slower than innovation) and crackdowns and subpoenas followed. As a result, several of those featured bitcoin millionaires are later shown filing for bankruptcy or, in the case of Charlie Shrem, former chief executive of the early bitcoin exchange BitInstant, being arrested. (Last month he pleaded guilty to aiding and abetting the operation of an unlicensed money transmitting business.)

Despite subsequent damage inflicted by hackers and scammers, the bitcoin (currently hovering around $380 to $385) endures.

It’s worth noting that while a single bitcoin had no value in the marketplace a decade ago, the price for one last Friday (8/24/18) was $6,510–so bitcoin both endures and continues to prosper.

I recommend The Rise and Rise of Bitcoin because it’s a rollercoaster of a story and the sensation around the currency itself has driven interest in the blockchain that enables it. Bitcoin’s evolution is also about familiar themes on this page: entrepreneurship, navigating a “whitewater world” of rapid and confounding change in the workplace, and the risk/reward of leaving the security of what you know for the uncertain rewards that might lie over the next hill. This documentary throbs with that kind of adventure.

Blockchain Supports The Pursuit of Social Justice

Last fall, I talked here about the use of blockchain technology to simplify the recording of land titles. Enabling an activity that many of us take for granted is particularly important in developing countries where there can be significant bureaucratic and logistical hurdles to recording property deeds and transfers, particularly for people living outside of the largest cities. Without the ability to establish their ownership of land and of the improvements they have made to their land, poor people often find it impossible to escape from poverty by using “clear title” in their property to secure credit. A blockchain application established by Hernando de Soto and the Institute for Liberty and Democracy is dedicated to streamlining that process for whoever has online access in places like rural South America.

Other blockchain-based applications have recently been developed to store data from multiple, individual sources about atrocities that are being perpetrated in Syria by the Assad regime. For years, activists as well as average citizens have been attempting to document violence by taking photographs and videos as it’s happening with their cell-phones.  Failing to record such violence in an accurate manner has consequences. For example, if the brutal chemical attacks against civilians in 2013 and 2017 can’t be documented reliably, it becomes easier for the regime to deny that they happened and for those running Assad’s war machine to escape accountablity. An executive at Truepic, a leading image authentication platform, wrote an article about local civic groups and international organizations like the Syrian American Medical Society that are using blockchain-based software programs to create a visual record of these atrocities that can easily be accessed and can’t be tampered with by anyone after the record has been uploaded.

Technological advances now make it possible to disseminate images and videos around the world in seconds. Journalists and observers can send authenticated, encrypted digital media over local cellular networks or high-speed internet connections. Device sensor data can verify precisely where a photo or video was taken, and the blockchain can ensure its integrity in perpetuity.

For readers whose non-profit work is dedicated to improving access and quality in education, health care, the environment, civic engagement—in fact, nearly anywhere involving diverse client connections—blockchain technology may open up new ways of tackling the problems you’re facing and improving the communities that you serve.

Blockchain Can Pay You For New Increments Of Your Work

All of the jobs that we do include providing products and services that are valuable to others but are difficult to put a price on and impossible to get paid for. Wouldn’t it be great if we could get paid for time and talent that we’re currently giving away for free?

For example I’m reminded of Steemit, a social network profiled here last October.

One of my regular complaints is that most of us are providing social media platforms with our time (the hours we spend liking, commenting, reading, and re-tweeting), our content (photos, videos, tweets, posts, articles and newsletters like this one) and our personal information (about what we watch and buy, about our friends, where we are, what we look like)—FREE OF CHARGE for the privilege of using Facebook or Twitter. We’re providing similar reams of free information about our interests and buying habits by using Google and Amazon.

There’s no question that the information we’re providing has value to these companies and that they’re making billions of dollars by selling our data to advertisers and others who are tracking our behavior. There is also no available way for us to get paid for providing these companies with our time and information.

Steemit’s social network is based on a different business model.  It uses its own blockchain-based exchange to pay its users with a digital currency called Steem that can be redeemed in hard currency for your time, content and influence. In other words, you are compensated for small as well as large amounts of engagement and output. For its part, Steemit doesn’t monetize its platform with advertisements. Instead, its revenues come from users investing to promote their content and “earn more” from it. Over time, the digital currency that’s owned by the company also appreciates in value.

I learned about Steemit from a Wired article written by Andrew McMillan and wrote the following at the time:

Those who are active on the [Steemit] network are funding jobs like taking pictures for travel blogs as they wander around the world and their gigs as free-lance writers…

“The more people who like your post, the more you like other people’s posts, the quicker you spot a post that later becomes popular, that is, the more that you contribute to “the human hivemind” on Steemit, the more “money” you can make. McMillen estimates that at least one early-and-often user has accumulated more than a million dollars worth of Steem. In other words, people already have paying jobs on Steemit’s social network. And ‘Steem is the first cryptocurrency that attempts to accurately and transparently reward…[the] individuals who make subjective contributions to its community.’

As Steemit demonstrates, blockchain-based exchanges have already been built that pay individuals for their formerly uncompensated time and effort.

You might recall another October newsletter profiling Balaji Srinivasan, who predicted that blockchain-based digital currency exchanges will change how everyone does business while facilitating payment for every kind of product/service that has value to somebody else and is in limited supply.  For him, blockchain is:

a programmable way to value every scarce resource (including, say, your availability to take a 5 minute survey that is sent to you by a marketer), and pay you for that scarce resource (namely, the 5 minutes that you would never have made available if you weren’t being paid for it). Time. Talent. 5-minute tasks. Listening to a lonely stranger [who’s willing to pay for your company]….

Think of it.  Everything of value that is in limited supply today can become a commodity for sale in countless jobs–both small and large–because programmers have created an on-line exchange …that can handle each sale and get you paid for it in digital currency without the need for either banks or money as we know it. Compensation simply goes into your digital account.

Moreover, the marketplace could be global. Everyone in the world who has access to the digital ledger in a particular blockchain application would be able to buy and sell their work product. Such a marketplace would be bigger than Amazon’s without the need (or costs) of a company middle-man.

This work-to-benefit exchange, as I’ll call it, hasn’t been built yet, let alone populated by enough “buyers” and “sellers of work” to make the exchange itself and its valuation mechanisms viable, but rest assured, explorers like Balaji Srinivasan are already working through the details.

As 9-5 jobs increasingly disappear, there will be new ways to work and get paid for it. You will still need your talent, skill and vision, marketing, stamina and hustle, but in our lifetimes it will likely be possible “to make a living” in a marketplace where you (along with billions of others) each have a node in a global blockchain. Some people will still work in small and large groups and companies won’t disappear, but some of the void that has been left when traditional workplaces disappear will almost certainly be filled by these kinds of on-line, work-to-benefit exchanges.

Parting Thoughts

Blockchain is a story that won’t be going away, and I’ll continue to cover it as the technology evolves to support the good work that we’re trying to do.

Over the past several months there has been an animated discussion about artificial intelliigence (AI) technologies (that will replace us in the workplace) and intelligence augmentation (IA) technologies (that will make us more productive). Blockchain is an IA technology. It is expanding rather than limiting the ways that we can make a living.

And that’s a cause for hope.

Note: This post was adapted from my August 26, 2018 newsletter. 

Filed Under: *All Posts, Continuous Learning, Entrepreneurship Tagged With: bitcoin, blockchain, change agents, exchange, future of work, future workplace, marketplace, scarcity, software, technology, value

Your Values Should Feel At Home In Your Workplace

August 19, 2018 By David Griesing Leave a Comment

Values grounded in religion are moving into the workplace.

What might have been commonplace a hundred years ago for a church-going public became increasingly uncommon over the past 50 years as fewer people identified as believers and the Supreme Court circumscribed the role that religion had once played in public life. Among other things, that meant that most workplaces became religion-free.

At the same time, the American worker was introduced to so-called “corporate values.” As religious values had before them, the hope was that corporate values would provide commitments that the entire workforce could rally around to realize the company’s objectives. In my experience, corporate values have largely failed to either unite or motivate most employees—which is one reason why companies are reaching for deeper, and more explicitly religious hooks to drive that kind of unity and engagement today.

Another reason is the increasing alignment of “political values” with “religious values.” You’ll recall that discussion here a few weeks back, and it didn’t take long to discover how this development was manifesting itself at a local company.

The underlying business insight—that corporate values have proven shallow and largely meaningless—can’t be denied, but dressing work-oriented values in religious garb seems misguided for any company that ties its success to a workforce with diverse talents and experience. Since every company should be aiming for this kind of workforce diversity, employers should be creating work environments where the value priorities that its employees bring to work as opposed to the business owner’s religious values can be advanced.

Before elaborating, some context about the larger forces that are at play here might be helpful.

An Historical Perspective

Cyclical developments that play out over extended time periods can often help to explain what’s happening now.

Last week’s newsletter was about how change agents at work can take hope as well as practical advice from prior historical events when turbulence (like economic recession) permitted the reappraisal or outright rejection of basic assumptions in the workplace. Organized religion also tends to react to moral decline in predictable ways when viewed from history’s perspective. During times when the public seems to have abandoned its moral foundations, religious forces have always seemed to rise up to re-establish them in the workplace and elsewhere.

For the past 400 years, America has witnessed periodic social movements that were aimed at bringing those who had strayed into “sinfulness” back towards “godliness,” or at least “more upstanding” ways of living and working. Moral decline followed by moral revival is part of who we are.

Some of these movements—like the First (1720-60) and Second (1800-1850) Great Awakenings—spanned decades and altered the public’s perceptions of “right and wrong” before the American Revolution and Civil War. More recently, Evangelical Christianity and its political acitvism have been fighting to restore our moral foundations today. In other words, from an historical perspective it’s almost inevitable that concerns about our moral fitness would eventually find their way back into the workplace.

Religious Values Where We Work

The local news article this week was called “Putting Faith at the Forefront: Burlco’s Productive Plastics Brings Corporate Ministry to Work.”  Burlco is Burlington County, New Jersey and Productive Plastics is the company’s name.

Just inside the entrance to the workroom at Productive Plastics Inc., which molds plastic into parts for manufacturing companies, is a place to post prayers.

A sign above the section reads, “Welcome to Our Prayer Wall,” in English, Spanish, and Vietnamese, and a notepad and pen hang at the bottom of the space. Tucked into the wall are folded pieces of paper, each left by an employee and containing prayers offered up anonymously.

The company’s goal is an audacious one: To encourage all members of Productive Plastics to pray together for each other.

The prayer wall was discussed at Productive Plastic’s monthly “Caring Team” meeting earlier this month when managers, employees and two “corporate ministers” gathered to share ideas about employee well-being and “ways in which the company can better reflect its core values.

The company is privately held. It’s also “an openly Christian business,” so new employees know its owner’s commitments before signing on to work there. John Zerillo, Productive Plastics vice president of sales describes the company’s focus on its workers as follows: “We’re not there to proselytize. We’re there to care for the needs of the people.” By addressing these needs, Zerillo says the company is no longer losing employees “like we used to.”

The company’s CEO, Hal Gilham, initiated the change. After overcoming some personal challenges, Gilham regretted that he couldn’t extend his faith into his work life. He joined the Philadelphia chapter of C12, a network of Christian CEOs, business owners and executives and made the decision “to extend his born-again Christian values to the way he runs Productive Plastics.”

Beyond the annonymous prayer wall and prayers that employees voluntarily share with one another, each work shift starts with a “Take 5 Meeting.” The first 4 minutes are mandatory where meeting leaders share company notices and manufacturing priorities. The last minute—a short Biblical passage to keep in mind for the day—is optional. Outside its facility, Productive Plastics flies a Christian flag below the American flag. Its four “core company values” lead off with “honor God in all that we do,” followed by develop people, a relentless pursuit of excellence and the need to grow profitability.

Apparently by way of the C12 organization, the company has also hired Lifeguide, a “corporate chaplaincy service” started by Paul and Amy Shumski after years of doing traditional pastoral work. Lifeguide chaplains are available to employees at Productive Plastics who are experiencing work and life problems that affect their jobs and want someone to discuss them with on a confidential basis. Lifeguide charges companies that hire them around $5 per week per employee. According to Paul Shumski’s video presentation at C12, Lifeguide was already working with 7 companies in the greater Philadelphia area by 2017.  When interviewed by the newspaper, Amy Shumski said Lifeguard “respects all beliefs” and tries to give employees “skills to help [them] handle their situations” rather than solve their problems for them. The article also indicated that there are at least two non-Christian employees in the company’s workforce.

In digging below the story, one question I had was whether these corporate chaplains also see themselves as missionaries seeking converts to their Evangelical Christianity.

My research couldn’t locate a website for Lifeguide and their ministry referrals may come through the C12 network. Dave Shoemaker, who runs the C12 branch in Philadelphia, introduced Paul Shumski’s corporate chaplaincy presentation in 2017 by saying:

70% of employees do not darken the door of a church. How are they going to find out about Christ?

In the talk that followed, Shumski indicated that he has had over 1800 conversations about spiritual hope in the workplace over the years, that at least 174 employees looked at religious texts during Lifeguide counseling (some for the first time), and how grateful he was for one employee who had “found Jesus” through his workplace ministry.

C12’s website includes a Vision Statement (“To Change the World by Advancing the Gospel in the Marketplace”), a Doctrine Statement (“Jesus Christ is Lord, the whole Bible is wholly true, God has an eternal plan for each believer’s life, and that plan includes their business”), and a library of resources about Christianity and business that appears to be shared by other local C12 groups nationwide.

Some Thoughts

While writing this newsletter, my research didn’t go deep enough to reach conclusions about either Lifeguide or C12, but the story about the rise of Christian chaplaincies in American workplaces did highlight the problem that led me to write my book. Moreover, C12’s and Lifeguide’s approach also differs markedly from the solution I’m proposing.

The Sixties in America challenged traditional authority of every kind. Among other things, mainstream churches lost millions of believers, the objective “truths” of science and social science swamped the more subjective “truths” of religion and the other humanities in colleges and universities, and, for many Americans, values that had been shaped by worshipping communities were replaced by individual perspectives on what is “good” and “bad,” that is, when people bothered to build new moral frameworks at all.

When moral perspectives get watered down or are abandoned altogether—and people become increasingly shallow, materialistic, selfish and self-absorbed— religious revivals like America’s Great Awakenings periodically jump into the void, seeking to restore the nation’s moral compass. The overlapping of Christian Evangelical values with conservative political values is today’s version of this moral revival.  It aims to restore the traditional Christian values that many Americans rejected during the Sixties and to give our lives and work a sense of meaning and purpose that they currently lack.

When I started writing WorkLifeReward, I was also concerned that we had torn down the traditional value frameworks and not replaced them with new ones. For many people, morality became increasingly personal and self-contained—private spirituality with little or no public face. Other people seemed to lack direction in life altogether. I was interested in a moral framework that included work because work is about improving more than ourselves. It reflects commitments to others and, more generally, to the world—my internal well-being as well as what I do beyond my selfish concerns.

I was convinced that it would be impossible to “turn back the clock” and restore religious groundings for those who had left them behind. But at the same time, I wanted to identify basic imperatives that would be compatible with traditional beliefs for those who continued to hold them. I also feared the practical consequences of alienating people who could never accept a religious value system; it would exclude too many people who should have the opportunity for a committed and meaningful life but didn’t know how to realize that opportunity. In other words, even if the Lifeguide chaplains aren’t missionaries, they begin their outreach from a moral framework that too many Americans have already rejected as a point of departure when seeking to live their values through their work.

So I took a different approach. I proposed two basic priorities–for personal autonomy and generosity–that can be actively nurtured by non-religious as well as religious people in every kind of work that they do. Moreover a foundation that’s based on these personal values might be able to do a more comprehensive job of filling the moral void that exists today.

My argument—greatly stripped-down here–is that all people at work want to develop and grow in ways that they need to (in terms of competence, collaboration, and aspiration) along with realizing goals that are important to them personally (from bringing well-made products to consumers to improving their community or even the world in some way). This is the value of autonomy that every employee brings to work. Generosity is simply the complementary commitment to acknowledge and support the same drive towards autonomy in others.

These commitments are durable enough to provide the personal meaning and sense of purpose that is lacking today.  We don’t “find” these values in the workplace. Instead, we bring these commitments with us when we go to work, hoping to nurture them there as well as in every other part of our lives.

In the same way that it is difficult to be a person who lives (and works) their faith, it takes effort to live (and work) the values of autonomy and generosity. A commitment to individual and collective flourishing is compatible with all traditional religious values, and drives similar levels of motivation and engagement. The first two “corporate values” in every company should be to support their employees’ autonomy and generosity (instead of their boss’s version of them). And when employees don’t experience a commitment to these basic values where they work, they should bring their energy and talent to a workplace that will support them.

Even in America, the revival of moral foundations doesn’t have to be religious in nature.

Note: this post is adapted from my August 19, 2018 weekly newsletter.

Filed Under: *All Posts, Building Your Values into Your Work, Work & Life Rewards Tagged With: corporate values, morality, proselytize, religion in workplace, religious revival, values, work, workplace

Ready To Leverage Rapid Social Change

August 12, 2018 By David Griesing Leave a Comment

Because of innovations in technology, the near-instant availability of vast stores of knowledge and a random web of expanding connections, we’re in a period of rapid social change today.

With rapid change comes an opportunity to re-think, well, almost everything we believe has been etched in stone. It’s a chance to return to fundamentals, to the underlying value-propositions that drive our most basic decision making.

– Does society have to be organized this way?

– Does every channel of government have to aim at maximizing some peoples’ wealth?

– Is our society’s aim of producing more stuff at cheaper prices (and the instant gratification that it brings to us as consumers) more valuable than having better jobs and additional leisure time?

– Should the price of human consumption today be the destruction of the natural world?

We might be able to allocate our social resources differently if we got back to basics. We might make different trade-offs. Periods (like this) of rapid change come with the realization that “It doesn’t have to be this way.”

At times like this, there are opportunities to harness key drivers of change so that when you come out the other end, the world is better off. For this, it helps to have a vision of the future that you want to live in. In prior newsletters, John Seely Brown and Jed Purdy were “thinking out loud” about their visions for that better future and, as a practical matter, how we can get there. Deeply humane ideas like theirs can help us to maximize the advantages of change in the “good work” that we’re trying to do, both in our paying jobs and outside of them.

This week the news story is about how to learn productive lessons from times of rapid social change in the past. Over the last few years, some forward thinkers in the UK have been creating educational materials for anyone who is interested in seizing the opportunities of a world in flux to produce a better tomorrow. Theirs are ideas for the classroom, the workplace, the community—wherever imagination has real problems to solve in a “white water world.”

History Gives Us Hope

One reason to believe that tangible, positive change is possible today is because it’s been possible during similar times in the past.

A group of scholars who are clustered around the University of Sussex have been presenting some of those history lessons along with their arguments for “seizing the days” that we’re in. The image that they use in their educational materials is the butterfly because it represents a point in the arc of change between chrysalis and taking flight. As teachers, they’re saying something about the potential of these times, but they’re also referring to us as individuals and the opportunities we have to “take wing” instead of drifting in complacency or thinking that whatever we do won’t matter.

The Sussex scholars know that their first task as teachers is to get their students to engage. As such they remind us that during other times of rapid social change, people just like us achieved real progress. Because history shows that humanity can learn to do things differently, adapting on the fly, we can do the same while bringing others along.

The Sussex scholars also have the real (as opposed to theoretical) world clearly in view. Their aim is to engage us in what they call “living exercises” to tackle The Problem as they see it today.

We are currently locked in to a high-carbon global economy by multiple factors. They include energy-intensive infrastructure, high-consumption culture, unequal distribution of political power within and between states, and an economic system dominated by finance that fails the poorest, takes infinite growth for granted, and resists reform, however broken it becomes.

This is the challenge they designed their teaching for, but the approach they take would likely succeed if you defined The Problem that we face today differently. That’s because:

‘It is easier to imagine the end of the world than a change to the current economic system.’ And yet, as it also says in Proverbs (29:18) ‘Where there is no vision, the people perish.’ Visualising what can be done, inclusively and progressively, to bring about a sustainable society is therefore our challenge …Only in this way might we overcome the ironic maxim of medieval historian Vasily Klyuchevsky, that: “History teaches us nothing but just punishes us for not learning its lessons.’

History Provides Working Models

Promotional image for the booklet “How Did We Do That?”

The following historical examples are cited in a booklet the Sussex scholars compiled in 2016 and you can download here.

The examples that they discuss all involve (1) responses to a radical change in circumstances that would/could not have been possible in a less disruptive time, (2) rapid adaptation by the public, and (3) longer-term improvements thereafter, some expected and some surprising. Despite the length of the following quotes, I thought these authors needed to teach their history lessons in their own words.

IN THE WAKE OF RECENT ECONOMIC RECESSIONS, WORK WEEK & OTHER JOB-RELATED CHANGES

“Responding to a recession in the early 1990s, the public sector in the Netherlands began offering a four-day week to staff to save money. Since then it has spread and become common employment practice, with the option offered to workers in all sectors of the economy. As a result, job-sharing has become the norm in the health and education sectors. It is common to have part-time surgeons, engineers and bankers making the much hyped work-life balance in modern industrial economies a practical reality. One in three men either work part time or compress their hours, working five days in four to enjoy a three- day weekend. Three quarters of women work part time. The popularity of the different pattern is such that 96 percent of part time workers do not want to work longer hours.

“It’s not just liberal Northern Europe that’s seen the benefits of shorter working weeks. In the United States, in the midst of the financial crisis in 2008 – faced with recession, rapidly rising energy prices, growing lines at food banks, rising unemployment and mortgage foreclosures – instead of simply bringing a knife to public spending and pushing austerity measures, Jon Hunstman, Utah’s Republican Governor, surprised people with an experiment to save money. At only a month’s notice, 18,000 of the state’s 25,000 workforce were put on a four-day week and around 900 public buildings closed on Fridays. The impact of the scheme was studied. Eight out of ten employees liked it and wanted it to continue. Nearly two thirds said it made them more productive, and many said it reduced conflict both at home and at work. Workplaces across the state reported higher staff morale and lower absenteeism. There were other surprises. One in three among the public thought the new arrangements actually improved access to services. It wasn’t the main objective, but at a stroke the four-day week also reduced carbon emissions by 14 percent, a huge annual, climate-friendly saving.”

INSTEAD OF PRESERVING ITS BANKS, A COUNTRY RE-INVENTS ITSELF

“Iceland was at the heart of financial crisis in late 2008 and nearly destroyed by it. It built its economy around speculative finance but, after the meltdown, a ‘pots and pans’ revolution led to a process to draft a new citizen-drafted constitution, engaging half the electorate. Rather than making the public pay for the crisis, as the Nobel economist Paul Krugman points out, the country, ‘let the banks go bust and actually expanded its social safety net’ and instead of placating financial markets, ‘imposed temporary controls on the movement of capital to give itself room to manoeuvre.’The constitutional exercise proposed a new approach to the ownership of natural resources for public good. Iceland now gets all its electricity and heat from renewable sources.

“The crowd-sourced constitution ultimately fell foul of legal technicalities and the Supreme Court, but that didn’t stop the new mood creating lasting conditions for change and the desire for new economic approaches. Where other countries largely let banks off the hook, in 2015 Iceland’s Supreme Court upheld convictions against bankers at the heart of the crisis. Finance is now so sensitive that when the Prime Minister was caught up in revelations from the release of the so-called Panama Papers, he was forced from office.”

WE COULD ALSO HAVE INVESTED IN A DIFFERENT FUTURE DURING THE GREAT RECESSION

“The notion that you can’t ‘buck the markets’ was turned on its head by the 2007–2008 crisis when financial markets realised they couldn’t survive without a massive public bailout and long-term support…The novelist and observer of modern banking, John Lanchester, made this observation in his book about the financial crisis, Whoops!: ‘The amount of state intervention (in the banking system) in the US and UK at this moment is at a level comparable to that of wartime. We have in effect had to declare war to get us out of the hole created by our economic system.’ 

“Lanchester was referring to the amount of money created by central banks and pumped into the financial system. It was used to recapitalise the banks after the financial crisis had destroyed money and the banks’ balance sheets. The method was given the technical term ‘quantitative easing’, but it was in effect printing money. In the UK the sum reached £375 billion…To put that figure into context, it is about double the UK’s combined health and education budget in 2017. In the United States between 2008 and 2015 a breathtaking sum of $3.7 trillion was mobilised. Meanwhile, across the European Union, the European Central Bank has been injecting €80 billion per month to stimulate the economy, a figure which only fell in 2017 to €60 billion….

“There was…a missed opportunity [here]… The alternative was highlighted by a report called the Green New Deal, published in 2008, which estimated that the annual spending needed in the UK to set the country on a path to low carbon transition was around £50 billion.That was not simply a ‘cost’ as it would have an economic multiplier effect, generate economic activity, creating jobs and tax revenues. It’s a sum coincidentally similar, in proportion to national income, to Franklin D. Roosevelt’s New Deal programme in the United States.”

In other words, the £50 billion investment in “a low carbon transition” should be contrasted with £375 billion invested in the U.K.’s banking industry. Moreover, given the “wartime level” of social investment by the UK, the US and Europe a few years ago, stabilizing the financial system and a low carbon transition did not have to be mutually exclusive.

What else could America have invested in with portions of the $3.7 trillion that was mobilized to bail out this country’s banks? A 4-day workweek for every working age American? Universal health care? Whatever the trade-offs, when they are “thought through” beforehand, they can be considered and even implemented during times of rapid change when their advocates (and supporters) insist upon having that debate. In other words, we can leverage the lessons of history if we’ve learned them beforehand and strike while the iron is hot.

The radical circumstances that leaders and countries responded to above were all deep and unexpected economic events. It’s only fair to ask: how can we leverage continuous change (involving technology, the unprecedented availability of knowledge, and a world of random interconnection) to implement our visions for a better future? In this booklet at least, the Sussex scholars don’t say. But it would surely include leveraging the changing states of mind of citizens in democratic societies. They might include:

–alarm over the privacy of information—with the possible result that personal information is recognized as “personal property,” including the protections and value that come with private ownership;

–fear of massive forrest fires burning homes and communities—with its consequences for changes to climate-related policy; and

–revulsion over another mass shooting—with new priorities impacting the availability of guns and their ownership. In this regard, here is a video that effectively uses humor to describe Australia’s movement towards greater gun control after public revulsion following a mass-shooting incident.

A shift in the popular mood can combine with similarly disruptive social forces to precipitate change when enough people are envisioning and debating the better future that they want after the change.

Teachers Showing the Way

The Sussex scholars are motivated by values (like fairness and the pursuit of intangible “goods”), preferences (like collaboration) and insights (like seeing opportunity in new limitations and during times of crisis). They end their booklet with 12 “observations” that function like recommendations. Here are four of them, explained in light of The Problem as they see it:

– Fairness matters: Demonstrable equity matters for the public acceptability of rapid change. This is especially true if and where there is any perceived sacrifice to be made for the greater good.

– Working together works and creates new possibilities: The experience of acting collectively to solve common challenges itself creates self-reinforcing possibilities for further transformative action, often unanticipated.

– Accepting boundaries triggers innovation: Setting new parameters around consumption – such as introducing safe limits on the burning of fossil fuels – can unleash innovation and reveal great, nascent adaptive capacity. Businesses, societies and whole economies adapt to new ‘rules of the game’ remarkably quickly.

– Value experiences, not ‘stuff’: Material consumption of ‘stuff’ in rich industrialised countries can be substituted by spending on experiential activities that benefit well-being.

Even if you define The Problem that needs solving differently than they do, these 4 basic “observations” can serve anyone who wants to be an agent of change.

The people who are behind the booklet are principals at the STEPS Centre and the New Weather Institute. STEPS stands for “Social, Technological and Environmental Pathways to Sustainability.” The Centre describes itself as “an interdisciplinary global research and policy engagement hub” at the University of Sussex. The New Weather Initiative describes itself as “a co-op and think tank” that was formed:

to accelerate the rapid transition to a fair economy that thrives within planetary boundaries. We find, design and advocate ways of working and living that are more humane, reasonable and effective.

Our associates work through projects involving debate, thinking, trend-spotting, community, arts and culture.  This means they are:

– organizing debates and seminars on how to think and do things differently to make rapid transition possible;

– publishing books and pamphlets about a future that works to make it more imaginable and achievable;

–  talking to local government about using scarce resources more democratically and creatively for fair and planet-friendly economic transition;

– learning the lessons of history and applying them for successful, contemporary rapid economic and cultural change;

– bringing attention to what works, and how and where in the world a more fair and ecological economy is already growing;

– working with communities to discover what creates resilience, and about ‘the sort of environment, colours and patterns that give them identity’

– talking to businesses and services about re-imagining the human efficiency of involving employees and users;

– bringing together organizations and people with experience of doing things more effectively; and

– helping organizations re-discover the lost arts of using the judgment, honesty and loyalty of staff and customers.

While these organizations might inspire you, they might also be a resource in your own work given their desire to:

enlarge the conversation about rapid transition, and ensure that its best insights are brought directly to bear on how we live and make decisions – from the home, to local life, the workplace, to governments and international institutions.

If readers are aware of organizations that define The Problem differently than the Sussex scholars do here (or Purdy did last week)—namely, from an ecological perspective—while also providing a competing vision of the better future that they want to inhabit, I hope that you’ll drop me a line so that I can consider their work for an upcoming newsletter.

A Living Exercise

A couple of final observations.

The men and women I’ve called the Sussex scholars are noteworthy because, as they describe it, they are offering “a living exercise” in their rapid-change booklet and elsewhere. In other words, they want an engaged public to “live” their lessons with them as they struggle to leave a positive imprint on the future. I hope you’ll follow their work, as I do.

Unfortunately the teaching of history (like the rest of the humanities) is in decline.  But it’s still possible to imagine a history course on incidents in the past where “change provided opportunity,” including examples like those above, others included in their booklet, and many other social transitions. A course like this would connect stories from history with the stories that kids (as well as the rest of us) want to write into our futures. How exciting would that be!

Because the best learning always gives us the chance to take the boldest flights we can imagine.

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This post derives from my newsletter this week. If you enjoyed it, I hope you’ll subscribe along with recommending it to friends. To receive these posts weekly, you can follow the link to your right.

See you next week.

 

Filed Under: *All Posts, Being Part of Something Bigger than Yourself, Building Your Values into Your Work, Continuous Learning Tagged With: change, change agent, envisioning, future, historical models, history, hope, New Weather Initiative, planning, rapid change, readiness, STEPS Centre, teaching, values, vision, work

It’s Time To Envision a Better Future

August 5, 2018 By David Griesing Leave a Comment

At a time of year when everyone around me seems to be slowing down, I’ve been ramping up to envision the kind of fall and winter that I want to have.

On the writing front, I’ll be seeking a publishing deal, but first I have to finish two projects.

My book alternates between arguments about finding good work and free-standing but related short stories that consider jobs, values and motivations from more personal perspectives. I’ve almost finished writing the story that ends the last chapter. My arguments are already fleshed out. With both in mind, I can turn to writing the submission package that will sell the book.

There’ll be a gratifying sense of completion when I finish these preliminaries, but also a point of departure. As I finish these projects, I’m also be envisioning the future that I want next–which is to bring out a book that can reach the audience it’s intended for.

The picture above speaks to me about this kind of “looking forward.” It’s one of J.R.R. Tolkien’s watercolors, painted when he was first envisioning the world of “The Hobbit.” (It, along with other of his visualizations for that book, is currently on view at Oxford’s Bodleian Library.) As a storyteller, Tolkien used watercolors like this to help him “see” what he’d soon be writing about.

His image projects a sense of order, calm and beauty onto a Middle Earth that would soon be challenged by evil forces. It’s a utopian view of the future that tells you what you’ll be fighting for when the battle is joined. For my book, I’m creating a hopeful vision that can help me to counter the stress and rejection that are likely ahead of me. And last but hardly least, Tolkien’s watercolor also recalls how little optimism there is in our collective envisioning today. We can all see dystopian futures ahead, but too few of us can see better ones.

What is it about our time that makes it so difficult to envision a better future for ourselves, for our children, and for their children? Why is there so little optimism today, and who can help us to find a measure of hope?

John Seely Brown, whose vision I tried to capture here last week, is not the only one who is cautiously optimistic in the face of a future that is hurtling at us faster than we can process it. But before introducing Jed Purdy’s ethics and field of vision, a few more words about the deficits of hope and attention that need to be confronted before we can look into the future with any confidence.

One Perspective on Today’s Pessimism

Espen Hammer, who teaches philosophy at Temple University, has been thinking about “utopias” or “visions of a better world” recently, and why they’re playing almost no role in our conversations with one another today.

He reminds us that debating the futures we’d like to see has always driven progress before, “providing direction and a sense of purpose to struggles for social change and emancipation.” But after reviewing the impact of this process through history, Hammer notes in a recent New York Times essay that optimistic debate about the future that we want for ourselves has largely ground to a halt.

Today, the utopian impulse seems almost extinguished. The utopias of desire make little sense in a world overrun by cheap entertainment, unbridled consumerism and narcissistic behavior. The utopias of technology are less impressive than ever now that — after Hiroshima and Chernobyl — we are fully aware of the destructive potential of technology. Even the internet, perhaps the most recent candidate for technological optimism, turns out to have a number of potentially disastrous consequences, among them a widespread disregard for truth and objectivity, as well as an immense increase in the capacity for surveillance. The utopias of justice seem largely to have been eviscerated by 20th-century totalitarianism. After the Gulag Archipelago, the Khmer Rouge’s killing fields and the Cultural Revolution, these utopias seem both philosophically and politically dead.

In other words, Hammer is less optimistic than Brown when it comes to “utopias of technology” and has no hope at all for “utopias of justice.” Instead his imagination is clouded by “the two fundamental dystopias of our time: those of ecological collapse and thermonuclear warfare.”

It’s a bleak prognosis.

The only glimmer of hope that Hammer can identify is found in “nature, and the relationship that we have to it.”  But instead of envisioning a better relationship with the natural world, all Hammer can say is that “we desperately need to conceive of alternative ways of inhabiting the planet.”

Is our hope today really this desperate and uncertain?

A Tipping Point

Unlike Professor Hammer, I think we’re at more of a tipping point when it comes to the possibilities of technology, justice and humanity’s co-existence with nature.

We’re at a point where individuals with bold utopian visions—together with those who believe in them—can tip the balance in favor of a better future. But many of us-most of us-nearly all of us are either oblivious or like deer frozen in the headlights. Far too often, it’s been my story too. But our clouded future merits a more active response, particularly when individual willpower can still make a difference. Unfortunately, I can always find reasons to explain away my failures to act.

The Future Is Coming At Me Too Fast to Do Anything More Than Meet It

Whole industries can change in a heartbeat. Think local travel (Uber, Lyft). Remote travel (Airbnb). Outside shopping (Amazon). Personal transport (self-driving cars). Our phones change, the apps on them change, how we use them and protect them changes. We’re so busy keeping up with the furious pace of change, we can’t think about any future other than the leading edge of it that we’re experiencing right now.

I’m Too Absorbed By My Immediate Gratifications To Think Long-Term

The addictiveness of social media. The proliferation of entertainment to listen to, watch, and get lost in. The online availability of every kind of diverting information. A consumer economy that meets every real and imagined need for those who can afford it. We move between jobs that fail to engage us to leisure time that gratifies us into a kind of torpor. We’re too sedated by the warm bath we’re in now to worry about a future that hasn’t arrived yet.

My Self-Worth Is So Tied To My Politics That I Can’t Escape the Circus of It For Long Enough To Envision a Better Tomorrow

The widening political divide is another trap. The vision we have of our ideal selves—for example, what we believe about freedom or social justice—is so caught up in the political logjam that we are increasingly unable to solve shared problems with anyone who has “conflicting” values or to summon up the vision that real solutions require.

My General Laziness and Inertia

And not just during the dog days of August….

Of course, these “reasons” are also “excuses” that my willpower can overcome. So I write as much for myself as this newsletter about individuals who face the same personal shortcomings and dystopian futures that I do but can still manage to act with something like hope:

-how dissenters like Edward Snowden share a vision of the future they believe in, invite others to join it, and, by doing so, enable everyone involved in the debate to clarify their own commitments (6/3/18 and 6/10/18 newsletters);

-how Martin Luther King framed the world that he wanted to live in, and how when facing our own moral choices about the future we can ask ourselves: “If MLK would be on the other side of where I happen to be on this question-why?” (4/15/18); and

-how German philosopher Jurgen Moltmann attempted to find a glimmer of Christian hope in the ashes of Nazi Germany by grappling with the crucifixion as well as the resurrection (7/23/18).

The internal and external challenges to a hopeful future are daunting, but so are the consequences when we remain on the sidelines because of our cluelessness, future shock, inertia, lack of information and deficits of courage.

The Future of the Anthropocene

Jed Purdy is a Duke law professor who also teaches at the school’s Kenan School of Ethics. In writings that culminated in “After Nature: A Politics for the Anthropocene” (2015), Purdy defined the “age of humanity” when humanity became a force, perhaps the dominant force, in shaping the planet. In an interview when his book was published, Purdy said ours is an age “when there is no more ‘nature’ that’s independent of human activity.”

Because the fates of nature and humanity are interdependent today, Purdy argues that the future of the world “is an unavoidable political question” and that “world-making” going forward is “a collective project, like it or not.” He elaborates on one way that this kind of political problem-solving can play out:

Because the economy is, in a sense, what produces ecological reality under Anthropocene conditions, this means the economy, too, has to be a political problem. Instead of absorbing ecology into the existing economy, we should think about [other] possible economies in relation to the possible ecologies we’d like to inhabit.

In other words, instead of using “nature” simply to fuel our economic wellbeing, we should consider the kind of “natural world” that we want to live in as an essential part of the political debate. “Nature” has value to us separate and apart from its economic utility in the discussion that we need to have. If we fail to honor this critical distinction, Purdy fears that “nature” will continue to be degraded if not destroyed altogether.

For Purdy, it’s a question of ethics, and of expanding our priorities, because:

what people believe and value, how they see the world, can enable them to organize and act politically in ways that they couldn’t, or wouldn’t, otherwise. Imagination frames problems and changes the boundaries of possible response.

But for the political exchange between humanity’s (economic) and nature’s (ecological) priorities to be vibrant enough, we also need to expand the framework of what we value beyond our economic well-being, complimenting our material priorities with our non-material ones–much as economist/philosopher Amartya Sen has also argued. (Sen’s thinking was briefly discussed here on 5/6/18.) By way of example for the political debate that he has in mind, Purdy recommends:

what the Romantic social movement around the early Sierra Club did, or what certain aspects of the food movement are doing now. Start with something that was regarded as a burden or a bad thing—deserted and unfruitful high mountains, [local farm] labor in the dirt—and turn it into a source of satisfaction, build new kinds of community and identity around those, and feed them back into the political system as demands to create the infrastructure that makes those newly valued ways of living possible.

It would produce a richer array of priorities and, at least potentially, the kind of political exchange that could strike a more productive accommodation between nature and humanity in the Anthropocene.

While Purdy is as disgusted as anyone with the current state of political discourse, because political decision-making on a broad enough scale is the only mechanism that’s available to build a better future, he won’t give up on politics. Still, Purdy’s hope that we’ll be able to come together in a political framework for the sake of the world is both narrow and cautious.

Currently, there are no institutions, movements, or even feelings of commonality that could support acting on the scale of climate change…[but] I’m not prepared to say we should treat our contingently broken and incapable politics as if it were some kind of intrinsic ethical constraint.

His vision for a natural world we want to live in may seem “utopian”—or pie in the sky—but Purdy and others are struggling mightily to see the future in broad enough terms that healthier more sustainable ways forward can be proposed, debated by the world’s stakeholders, and acted upon before the challenges ahead become even more daunting.

I keep coming back to this quote from the end of the equally tumultuous 19thCentury when Oscar Wilde was struggling to envision a better future.

A map of the world that does not include Utopia is not worth even glancing at, for it leaves out the one country at which humanity is always landing.

With whatever optimism and focus we can muster, I keep telling myself that each one of us has a role to play in envisioning–and making–that better world.

See you next Sunday.

 

Filed Under: *All Posts, Being Part of Something Bigger than Yourself, Work & Life Rewards Tagged With: dystopia, envision, envisioning, ethics, future, Jedediah Purdy, motivation, optimism, Tolkien, utopia, utopias, values

Good Work Uses Innovation to Drive Change

July 29, 2018 By David Griesing Leave a Comment

Welcome to the “white-water world”—a world that is rapidly changing, hyper-connected and radically contingent on forces beyond our control.

The social environment where we live and work today:

– makes a fool out of the concept of mastery in all areas except our ability–or inability–to navigate these turbulent waters successfully (the so-called “caring” professions may be the only exception);

– requires that we work in more playful and less pre-determined ways in an effort to to keep up with the pace of change and harness it for a good purpose;

– demands workplaces where the process of learning allows the tinkerer in all of us “to feel safe” from getting it wrong until we begin to get it right;

– calls on us to treat technology as a toolbox for serving human needs as opposed to the needs of states and corporations alone;  and finally,

– this world requires us to set aside time for reflection “outside of the flux” so that we can consider the right and wrong of where we’re headed, commit to what we value, and return to declare those values in the rough and tumble of our work tomorrow.

You’ve heard each of these arguments here before. Today, they get updated and expanded in a commencement address that was given last month by John Seely Brown. He was speaking to graduate students receiving degrees that they hope will enable them to drive public policy through innovation. But his comments apply with equal force to every kind of change–small changes as well as big ones–that we’re pursuing in our work today.

When you reach the end, I hope you’ll let me know how Brown’s approach to work relates to the many jobs that are still ahead of you.

Good Work Uses Innovation to Drive Change

John Seely Brown is 78 now. It seems that he’s never stopped trying to make sense out of the impacts that technology has on our world or how we can use these extraordinary tools to make the kind of difference we want to make.

Brown is currently independent co-chairman of the Center for the Edge, an incubator of ideas that’s associated with the global consulting firm Deloitte. In a previous life, he was the chief scientist at Xerox and the director of its Palo Alto Research Center (or PARC). Brown speaks, writes and teaches to provoke people to ask the right questions. He stimulates our curiosity by defining the world in simple, practical terms that are easy to understand but more difficult to confront. As a result, he also wants to share his excitement and optimism so that our own questioning yields solutions that make the most out of these challenges and opportunities.

He begins his commencement address with quotes from two books that frame the challenge as he sees it.

KNOWLEDGE IS TOO BIG TO KNOW

We used to know how to know. We got our answers from books or experts. We’d nail down the facts and move on. We even had canons . . . But in the Internet age, knowledge has moved onto networks. There’s more knowledge than ever, but it’s different. Topics have no boundaries, and nobody agrees on anything.  (from “Too Big To Know” by David Weinberger)

A WEB OF CONNECTIONS CHANGES EVERYTHING

The seventh sense is the ability to look at any object and see (or imagine) the way in which it is changed by connection–whether you are commanding an army, running a Fortune 500 company, planning a great work of art, or thinking about your child’s education. (from “The Seventh Sense” by Joshua Cooper Remo)

These realities about knowledge and connection impact not only how we think (research, practice, and create) but also how we feel (love, hate, trust and fear). Brown analogizes the challenge to navigating “a white water world” that requires particular kinds of virtuosity. That virtuosity includes:

– reading the currents and disturbances around you;

– interpreting the flows for what they reveal about what lies beneath the surface; and

– leveraging the currents, disturbances and flows for amplified action.

In short, you need to gain the experience, reflexes and opportunism of a white-water rafter to make the most out of your work today.

Becoming Entrepreneurial Learners

To confront the world like a white-water rafter, Brown argues—in a kind of call to arms—that each graduate (and by implication, each one of us too) needs to be a person whose work:

Is always questing, connecting, probing.

Is deeply curious and listening to others.

Is always learning with and from others.

Is reading context as much as reading content.

Is continuously learning from interacting with the world, almost as if in conversation with the world.

And finally, is willing to reflect on performance, alone and with the help of others.

No one is on this journey alone or only accompanied by the limited number of co-workers she sees everyday.

John Seely Brown

Years before giving this commencement address, Brown used the “one room schoolhouse” in early American education as the springboard for a talk he gave about the type of learning environment we need to meet this “call to arms.” In what he dubbed the One Room Global Schoolhouse, he applied ideas about education from John Dewey and Maria Montessori to the network age. This kind of learning has new characteristics along with some traditional ones.

Learning’s aim both then and now “is making things as well as contexts,” because important information comes from both of them. It is not simply the result (the gadget, service or competence with spelling) that you end up with but also how you got there. He cites blogging as an example, where the blog post is the product but its dissemination creates the context for a conversation with readers. Similarly, in a one-room schoolhouse, a student may achieve his goal but only does so because everyone else who’s with him in the room has helped him. (I’ve been taking this to heart by adapting each week’s newsletter into a blog post so that you can share your comments each week with one another instead of just with me if you want to.)

On the other hand, learning in a localized space that’s open to global connections and boundless knowledge means that it’s better to “play with something until it just falls into place.” It’s not merely the problem you’re trying to solve or the change you’re trying to make but also creating an environment where discovery becomes possible given the volume of inputs and information. This kind of work isn’t arm’s length, but immersive. (I think of finger-painting instead of using a brush.) It allows you to put seemingly unrelated ideas, components or strategies together because it’s fun to do so and–almost incidentally–gives rise to possibilities that you simply didn’t see before. In Global Schoolhouses, “tinkering is catalytic.”

Because “time is money” in the working world, one of the challenges is for leaders, managers, coordinators, and teachers to provide “a space of safety and permission” where you can make playful mistakes until you get it right. Because knowledge is so vast and our connections to others so extensive, linear and circumscribed forms of learning simply can’t harness the tools at our disposal to make the world a better place.

Some of the learning we need must be (for lack of a better word) intergenerational too. Brown is inspired by the one room schoolhouse where the younger kids and the older kids teach one another and where the teacher acts as coach, coordinator and mentor once she’s set the table. In today’s workplace, Brown’s vision gets us imagining less hierarchical orgnizations, workers plotting the directions they’ll follow instead of following a manager’s directions, and constantly seeking input from all of the work’s stakeholders, including owners, suppliers, customers and members of the community where the work is being done. The conversation needs to be between the youngest and the oldest too. For the magic to happen in the learning space where you work, that space should be as open as possible to the knowledge and connections that are outside of it.

In his commencement address, Brown refers to Sherlock Holmes when describing the kind of reasoning that can be developed in learning collaborations like this.

[W]here Holmes breaks new ground is insisting that the facts are never really all there and so, one must engage in abductive reasoning as well. One must ask not only what do I see but what am I not seeing and why? Abduction requires imagination! Not the ‘creative arts’ kind but the kind associated with empathy. What questions would one ask if they imagined themselves in the shoes, or situation of another.

Here’s a video from Brown’s talk on the “Global One Room Schoolhouse.” It is a graphic presentation that covers many of the points above. While I found the word streams snaking across the screen more distracting than illuminating, it is well worth the 10 minutes it will take for you to listen to it.

There’s Cause for White-Water Optimism

We’re worrying about our work for lots of reasons today. Recent news reports have included these troubling stories:

– the gains in gross national product (or wealth) that were reported this week are not being shared with most American workers, which means the costs and benefits of work are increasingly skewed in favor of the few over the many;

– entire categories of work—particularly in mid-level and lower paying jobs—will be eliminated by technologies like advanced robotics and artificial intelligence over the next decade;  and

– the many ways that we’re failing to consider the human impacts of technologies because of the blinding pace of innovation and the rush to monetize new products before we understand the consequences around their use—stories about cell phone and social media addictions, for example.

Brown’s attempt to produce more white-water rafters who can address these kinds of challenges is part of the solution he proposes. Another part is to balance our legitimate concerns about the changes we’re experiencing with optimism and excitement about the possibilities as he sees them.

Brown closes his commencement address with a story about the exciting possibiities of new technology tools. It’s about how Artificial Intelligence (AI) can become Intelligence Augmentation (or IA). “[I]f we can get this right,  he says, ” this could lead to a kind of man/machine virtuosity that actually enhances our humanness rather than the more dystopian view of robots replacing most of us.”

Brown witnessed this shift to “virtuosity” during the now legendary contest that pitted the greatest Go player in the world against AlphaGo, an artificial intelligence program. (Maybe the world’s most complex game, Go has been played in East Asia for more than 2500 years.)

There is a documentary about AlphaGo (trailer here) that I watched last night and that I agree with Brown is “stunning.”  It follows at close range the team that developed the AIphaGo program, the first games the program played and lost, and the final match where AlphaGo beat the world champion in 4 out of 5 games. What Brown found most compelling (and shared with his graduates) were the testimonials and comments at the end.

Those who play the game regularly, like Brown apparently does, found the gameplay they witnessed to be “intuitive and surprising,” even “creative.” Passionate players who watched the human/machine interaction throughout felt it expanded the possibilities and parameters of the game, “a different sense of the internal beauty of the game.” For the world champion himself, it was striking how much it improved his Go play after the epic match. Brown was so excited by these reports that he felt the 21stCentury actually began in 2016 when the championship matches took place. In his mind, it marked the date when humans and machines began to “learn with and from each other.”

Of course, Brown’s AlphaGo story is also about the entrepreneurial learning that produced not only an awe-inspiring product but also a context where literally millions had input in the lessons that were being learned along the way.

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The past year’s worth of newsletter stories have considered many of the observations that Brown makes above. If you’re interested, there are links to all published newsletters on the Subscribe Page. Here’s a partial list of topics that relate to today’s discussion:

– how technology influences the future of our work (9/13/17-why “small” inventions like barbed wire, modern paper and the sensors in our phones can be more influential than “big” ones like the smart phone itself; 10/1/17-how blockchain could monetize every job, big and small, where you have something of value that others want);

– how openness to “the new and unexplored” is key to survival in work and in life (8/20/17–working groups outside your discipline are better at “scaling up” learning in rapidly changing industries; 6/24/18–a genetic marker for extreme explorers has been found among the first settlers of the Western Hemisphere); and

– the value of playful tinkering (7/2/17 -if you really want to learn, focusing less may allow you to see more); 8/27/17–how curiosity without formal preparation can win you a Nobel Prize in physics; and 10/17/17–the one skill you’ll need in the future according to the World Economic Forum is the ability to play creatively).

What John Seely Brown does in his June commencement address is to link these ideas (and others) into a narrative that’s filled with his own excitement and optimism. In my experience, the commencement address season is a particularly good time to find his kind of inspiration.

Filed Under: *All Posts, Being Part of Something Bigger than Yourself, Continuous Learning, Entrepreneurship Tagged With: Ai, AlphaGo, connectedness, connection, entrepreneurial learning, IA, innovation, John Seely Brown, learning, playful work, technology, tinker, too big to know, tools, transformational work, whitewater world

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