David Griesing | Work Life Reward Author | Philadelphia

  • Blog
  • About
    • Biography
    • Teaching and Training
  • Book
    • WorkLifeReward
  • Newsletter Archive
  • Contact
You are here: Home / Archives for Being Proud of Your Work

Facing Risks, Finding Control

November 12, 2018 By David Griesing Leave a Comment

Alex Honnold’s Free Solo Climb

Introducing some risk into your life and work can remind you what it’s like to feel alive. Not that we’re sleepwalking exactly, but if “personal comfort” trumps most other considerations, you have probably insulated yourself from anything more serious than inconvenience—and there’s a price for that.

What we do everyday can easily fall into grooves of predictability where there are few occasions to be confronted with anything surprising, let alone alarming. But if we deprive ourselves of occasions where we need to find some courage and “fall back on” ourselves to overcome our fears, what used to be called “one’s constitution” begins to slip away.

Ask yourself: “What would I do if all I had to rely upon were my wits, if I suddenly had to decide between two uncertain outcomes, if none of my insulations were there to protect me—and my only choices were either to crumble or persevere?” I’d argue that it’s good to put ourselves “on the line” from time to time and find out. It gives us a chance to get in touch with “our elemental selves,” to store up some fortitude for the next time, and to recall our bravery and resourcefulness when we could use some inspiration.

Taking some risks, facing your fears and learning something new about yourself and others have been newsletter themes before. As you know, I’m an off-the-beaten track traveler who encountered some sketchy characters in Rome (“What’s Best Is Never Free”) and a genuinely menacing one in New Orleans (“Risk Taking, Opportunity Seeking”).  The reward each time was to discover something about these cities and their people that I could not have found out any other way. On the spot, I felt more alive. And where I could have responded better, I thought about how I‘d do things differently the next time I leave my comfort zone.

The upside of taking risks also drove the migration from Asia that settled the Western Hemisphere 15,000 years ago. These new Americans didn’t stop in the first fertile valley they discovered. Instead, they pushed to the edges of nearly every corner of North, Latin and South America with astonishing speed. It was insatiable curiosity and the thrill of conquest that drove them on, despite their having to confront megafauna (really big animals with razor-sharp claws and teeth), the challenges of wilderness travel with children and elders, and a total absence of convenience stores. In his book about it, Craig Childs cited the research for the proposition that an appetite for risk is hardwired into our DNA, giving rise to human progress and the rush of adventure that quickly follow.

Two new stories this week provide additional food-for-thought about our psychological risk profiles and a literally “ground-breaking” documentary delves into the motivations behind Alex Honnold’s “ free solo” climb up the rock face of El Capitan. I hope they’ll contribute to your thinking about staying confident, willful and alive.

El Capitan

Two recent pieces in the Wall Street Journal consider fear-inducing situations from opposite directions. One, called “Using Fear to Break Out of a Funk” argues that you can raise your spirits by confronting something that scares you and building a record for bravery. The other, “Travel Mistakes That Hurt,” is about foolishly throwing caution to the wind when you’re in a vacation state of mind. Taken together, they provide something of a template for healthy risk taking.

It’s amazing what fools we can sometimes be when we’re traveling. Incapacity from drinking too much alcohol or not enough water, injuries from mopeds and other unfamiliar vehicles, assuming wild animals are “cute,” hiking or climbing beyond your physical limits, and falling off cliffs or into traffic while taking pictures of yourself. The “Travel Mistakes” article features an interview with Tim Daniel with International SOS, an organization whose travel coverage includes rescuing people from every kind of harm. Daniel says travel is disorienting for almost everyone and that when we’re inundated with all that new information we can end up focusing on the wrong things and making poor choices.

Some of us go with the first thing we’re told instead of testing its reliability. Other times we’re susceptible to “the bandwagon effect”: if others are jumping off a cliff and into the water then it must be safe for us to jump in too. We may cling to our preconceptions (this neighborhood was safe 20 years ago) whatever evidence there is to the contrary today.  Daniel argues that our blind spots always become more pronounced when we travel.

They are one reason it’s helpful to travel with companions who know you well enough to warn you about yours before it’s too late. Or if you’re traveling alone, it helps to think about your worst inclinations in advance and to keep them in mind before they get you in trouble.  Navigating the unfamiliar (including its risks) makes travel exhilarating, but to maximize the potential gains and minimize the possible losses, it helps to know the baggage that you’ve brought along with you.

On a more positive note, it turns out that “amping up the adrenaline to get out of an emotional rut” is also a prescription with some science behind it. This is the kind of “funk” we’re often trying to leave behind when we seek a break from our daily routines. Sociologist Margee Kerr has written about what happens when we face our fears about loss of control in challenging situations.

When we’re terrified, our sympathetic nervous system, which is in charge of that flight or flight response, floods the body with adrenaline and the brain with neurotransmitters such as dopamine and norepinephrine. Our blood vessels constrict, to preserve blood for muscles and organs that might need it if we decide to run. And our mind focuses on the present. The physical response lasts a few hours, but the memory is what we draw strength from.

The woman who wrote “Using Fear to Break Out of a Funk” is also a scuba diver. She explored the theory’s  immediate and long-term benefits by choosing a particularly demanding dive in Iceland, between the continental plates that separate North America from Eurasia. During the dive, she confronted her fears multiple times “but pushed through by refusing to acknowledge that quitting was an option.” As soon as she did so, she felt “strong, brave and happy.” Moreover, the memory of that experience was even stronger. Whenever she’s struggling to get through a bad day she says: “I go back to that place where I can do anything.”

Finding your control when risks give rise to fear is exhilarating at the time and empowering for as long as you can relive your resourcefulness.

Alex Climbing Up

This photo, along with the shot that tops this post, are of Alex Honnold climbing the sheer, rock face of El Capitain in Yosemite National Park without ropes or safety gear. 3000 feet of sheer granite, thousands of hand and foot holds, it took him 3 hours and 56 minutes.  What’s known as “Free Solo,” his climb was a first in the annals of rock climbing, and is the subject of a documentary that’s in theaters today.

I’m not good with heights and so far have been afraid to see it. But somebody named John Baylies was brave enough, and he described his experience this way in an on-line forum:

I judge this the scariest movie I’ve ever seen. Impossible not to get personally involved. Two big questions loom. What disease does this man suffer, that he has no fear and what the hell were the guys in animal costumes doing 1000 feet into the climb? If this were fiction it was a perfect comic relief for was the tensest 20 minutes on film.

However curious I am about the animal costumes I may just have to read about it,  but the buzz around his climb got me interested in Honnold so I tracked down a TED talk he gave along with an extended interview on Joe Rogan’s podcast since the documentary came out.  I think you’ll enjoy them too.

The highly informal Honnold-Rogan exchange provides several glimpses into the type of person who would train for 20 years with the goal of finding control while facing a succession of nearly overwhelming risks to his personal safety.  Watching and listening to Honnold talk was fascinating. Humble. Direct. Thoughtful. Articulate. The farthest thing from a daredevil, much of what drives him was revealed by Rogan’s question about all those people he must have inspired to follow in his footsteps. Honnold says simply that he guesses he would be pleased to inspire people if it were “to live an intentional life” like he has: knowing what he wants and working to achieve it.

Honnold’s TED talk elaborates on what living that way means for him. In it, he contrasts a free solo climb he completed at Half Dome (also in Yosemite) which proved unsatisfying with his encore at El Capitan, which he describes as “quite simply the best day of my life.”

At Half Dome in 2012, he never practiced beforehand and had the cocky over-confidence that he would somehow “rise to the occasion” and make it to the summit. Then he reached a point in his climb, almost 2000 feet up, where he could not find his next hand or toe-hold. Honnold knew what he had to do (a tricky maneuver) but was overcome with fear that he’d execute the move incorrectly and would likely die. After much deliberation, he did manage the move successfully and reached the top safely—but vowed that he’d never be that reckless again.

Five years later at El Capitan, Honnold worked for months on its rock face finding and memorizing every hand and foothold so there would be no surprises on the day of his climb. He removed loose rocks along his path, carrying them down in a backpack. He anticipated everything that was likely to happen and how he would respond to it in what became a highly choreographed dance.

The way that Honnold managed his fear was to leave “no room for doubt to creep in.” Always knowing his next move, his mental and physical preparation made the actual climb feel “as comfortable and natural as taking a walk in the park.”  Why did he succeed at El Capitan when he felt so much less successful at Half Dome? “I didn’t want to be a lucky climber, I wanted to be a great climber,” he said.

+ + +

Finding the calm and mastery of control in the face of risks—as big as Honnold’s or as small as any of ours might be—is always a function of preparation. To extend yourself and overcome a new challenge takes planning and visualizing what you’re likely to encounter along with understanding yourself, the mistakes you are prone to make, and the strategies you’ll employ to avoid them. In Honnold’s words, “it takes intentionality” beforehand. You have to want to do it in the right way.

The upside in taking risks and pushing your envelope isn’t found in the speculation that you’ll be able to handle whatever comes your way. You may end up being lucky, but just as likely, a group like International SOS may be coming to your rescue. On the other hand, when you’re ready to assume the risks, the rewards are becoming fully and completely alive in the moment that you face them and the recollection of your bravery and resourcefulness whenever your confidence flags.

This post is adapted from my November 11, 2018 newsletter.

Filed Under: *All Posts, Being Proud of Your Work, Daily Preparation, Heroes & Other Role Models Tagged With: Alex Honnold, comfort zone, control fear, fear, free solo, mastery, mental preparation, risk and reward, visualizing

Why Craft Masters Love Their Jobs

August 13, 2017 By David Griesing Leave a Comment

Every job is about two things: what it brings to you and what it brings to others.

Today, new iterations of old-time, blue-collar jobs are providing a new breed of craft masters with the personal validation that comes from using their specialized knowledge to serve grateful customers. These butchers, haircutters, distillers, bartenders and a host of others celebrate proud skills / that enable them to produce something tangible / for people they know.

Each part of their work definition speaks to the quality (or lack of quality) in our work too.

For example, many of our jobs seem inconclusive. I spent all these hours, was aggravated along the way, tried to stay motivated, but at the end of the day, week, month or year, what have I accomplished?

Having something (anything) beyond a paycheck to show for your effort is what’s missing in many, if not most, service economy jobs today. As those in manufacturing, farming and fishing—big jobs a century ago—have left to take on “office work,” what the modern workforce actually produces has gotten harder to either describe or personalize.

Customer satisfaction – Quality control – Teamwork – Greater efficiencies – More sales.

What is your contribution to any of them? Whatever you’re adding may earn you a raise, but probably does little to improve your work engagement because there was almost nothing tangible that you either produced or could “own.” When the fruits of your labor feel this remote from your effort, the level of job satisfaction always tends to be low.

On the other hand, think of the difference if you were giving someone a great haircut, mixing an unforgettable cocktail, or aging a steak to perfection. There is nothing remote about these benefits because someone “thanks you” for your expertise right away. You can take their gratitude home with you that night and recall, with pride, your accomplishments before returning to work tomorrow. It’s sustaining, makes you feel that you’re doing something worthwhile, even when the financial rewards are less than an office job might bring.

What is the calculus that motivates today’s craft masters, and how could their trade-offs change your thinking about the jobs you have or the jobs you want?

Among many other things, Instagram is a forum for craft masters, and I’m following several, including haircutter @crimsonjenny, woodworker @gingerwoodturner, and meat maestro @butcherfarrell. Everyday they show me their work, celebrate their tools, and introduce me to their clients. Talk about job satisfaction—it doesn’t get any more tangible than it seems to be for them:

 

What exactly do jobs like these bring to the person doing them? For one thing, they provide something that is clear and measureable to them.

In The Pleasures and Sorrows of Work, Alain de Botton describes the experience like this:

“How different everything is for the craftsman who transforms a part of the world with his own hands, who can see his work as emanating from his being and can step back at the end of a day or lifetime and point to an object—whether a square of canvas, a chair or a clay jug—and see it as a stable repository of his skills and an accurate record of his years, and hence feel collected together in one place, rather than strung out across projects which long ago evaporated into nothing one could hold or see.”

Concreteness can also come from “living the experience.” It’s akin to what many professionals are looking for when they pursue endurance sports, effectively making their exploits in extreme situations into second jobs. As noted last week in Outside magazine, what these men and women may want the most is to be able to explain to themselves and to others at least one thing that they’re accomplishing with their skills:

“Ask a white-collar professional what it means to do a good job at the office, and odds are they’ll need at least a few minutes to explain their answer, accounting for [office] politics, the opinion of their boss, the mood of their client, the role of their team, and a variety of other external factors. Ask someone what it means to do a good job at their next race, however, and the answer becomes much simpler [for the one who’s giving the answer as well as for the one who’s hearing it].”

In the same article, Michael Crawford says that using your skills this way relieves you of the need to offer “chattering interpretations” to explain your worth. You can simply point to the race you ran, the mountain that you climbed, or the house that you built. Results like these provide demonstrations of your value that are readily apparent to everyone.

By contrast, how much “knowing appreciation” did you receive for your work last week? How proud are you of your output, how convinced of your worth given what you accomplished with your skills and experience?

Craft masters know about the pride and sense of empowerment that come from demonstrating their skills. But they also know something about work that no commitment to endurance sports can provide: the gratitude of serving someone beside yourself.

Craft masters are connected to their customers in at least 3 ways. For one thing, those receiving their services are often their peers. As such, their work is a way for both servers and served to recover some of the place-based kinship that was disrupted when national manufacturers, big box stores, on-line merchants and assembly-line service providers drove their predecessors out of business.

Both craft master and customer also respect the specialized knowledge and skill that is being demonstrated. Both may even see themselves as connoisseurs. Customers like to have their steaks, cocktails or haircuts lavished with attention, and the masters revel in their customers’ knowing appreciation of what they do.

Finally, there is transparency about what craft masters add and deliver. Customers generally know where their raw materials come from and how they transform them. It’s the opposite of products appearing on most store shelves whose point of origin, manufacture and supply chain are cloaked in mystery. Transparency establishes loyalty to the work itself and tends to deepen the bonds of trust between master and customer.

Pride and confidence in your skill and experience.

Mutual bonds of gratitude with the beneficiaries of your work.

These rewards don’t belong to craft masters alone. Instead they represent choices (and sometimes trade-offs) at the heart of every job. When these rewards are important enough, you either find them in your current jobs or demand them in future ones. They are essential benefits in every work bargain, and far too often, we’ve forgotten to expect them.

(If you are interested in reading more, a sociologist’s take on jobs in the new urban economy is provided in Richard Ocejo’s recent book and Michael Crawford’s classic essay, “Shop Class as Soulcraft,” can be found here.)

Filed Under: *All Posts, Being Proud of Your Work, Work & Life Rewards Tagged With: connoisseur, craftsman, customer gratitude, customer loyalty, expertise, pride in accomplishment, self worth, skill, tangible accomplishment, work satisfaction

Job Training for Yourself

September 1, 2014 By David Griesing Leave a Comment

The on-ramp into a better job isn’t what it used to be. Gone are the days when you show up and get trained to do what the boss expects from you. In other words, if you can’t demonstrate that you’re qualified to do the job on the day that you start, you probably won’t be hired in the first place. (“Companies want workers to arrive job ready.”)

In a weak economy, jobs continue to go unfilled because fewer employers are teaching the skills they require in training programs. Of course, when employers limit their hiring to people who are already doing that job, they narrow the pool of potential hires “to almost no one.” You face this kind of constraint whether you’re looking for your first job, want to advance within a company, or to find a job somewhere else. Increasingly, you’re expected to learn the skills required on your own dime in on-line courses, unpaid internships, or community colleges, in short wherever you can find or pay someone to show you the ropes.

STEET SCENE - NIGHT
LABOR DAY, 2014

 

As hard as it may sound, an even bigger training hurdle may confront you after you find a job. The challenge is to remain sufficiently engaged in what you’ve been hired to do that you never stop wanting to advance by improving the skills that you’re gaining.

Unfortunately, your co-workers probably won’t be helping you out here. In Gallup’s most recent State of the Workforce Study, 70% of all employees in North America are “disengaged” in their jobs, which it defines as “lacking in motivation” and being “less likely to invest discretionary effort in organizational goals or outcomes.” Working on auto-pilot and waiting passively for training instead of maximizing the opportunity that every job presents, will confine many of those who are in the workforce with you to jobs that barely seem worth doing.

On the other hand, when being engaged in your work (and refusing to become disengaged) is a personal priority, you have a chance to discover the parts of your job that bring you satisfaction as well as value in the marketplace. It’s a foundation (however small) that you can build on to move up to something better.

With this kind of mindset, you also seize whatever opportunities are available to become more proficient in the work areas where your satisfaction and marketability intersect. When no training opportunities are offered, you still go out and find them for yourself. That’s because they are personal investments that are tied to your feeling both productive and valued. It is partly about career advancement, but even more about self-worth. It is actively avoiding the deadening effects of opting out at work.

Among other things, this requires looking more closely at the components of your job. For example, what are you doing when you feel most proud of yourself at work? Is it when you’re presenting, selling, convincing, organizing, writing, learning new things, mobilizing people, being creative, or helping others? It is whatever makes you shine.

What gives you the greatest feelings of accomplishment? Solving a problem before anyone else, earning the praise of someone you respect, providing real value to a customer, improving a process, or doing more with less?

In your field (and related fields), what is the value of the skills and experiences that you’re gaining? What are the job descriptions where you might use the foundation you’re building for an even better fit? In a work environment like we have today, it is always time to think like an entrepreneur and do more research to understand the job market that you’re in.

When you’re continuously looking for opportunities to improve your pride, sense of accomplishment, and value in the workforce, training becomes less about what employers happen to be providing and more about the kinds of returns that you want for yourself in terms of growing capability, continuous satisfaction, and the ability to shape your own future.

Moreover, when these are your qualifications, it becomes easier to move from one job to another. Your natural allies become the men and women who made the same kinds of investments and share the same work priorities, even though they happen to be one or two rungs above you on the job ladder. Your way into conversation with them is your common interests, talents, experiences and rhythms of work. They will hear your commitments when you have them, feel your engagement when you are engaged. They will tell you whether you can find what you’re looking for in their jobs or industries, or where you should be looking if it’s somewhere else.

Conversations like this can also be your best guides through the unending thicket of job training. Those who see some of themselves in you are also more likely to give you sound advice about the training you’ll need to do their jobs, as well as the best places to find that training. The connection you make with them can sometimes be powerful enough that they offer to bring you on and train you themselves. That’s how much you’ll stand out in today’s workforce.

Knowing the most marketable and satisfying aspects of your work—along with why you need your work to be engaging in the first place—are always the keys to a better job.

The fact that employers are providing less training today will never stand in your way as long as that way of thinking is your guide.

 

Filed Under: *All Posts, Being Proud of Your Work, Continuous Learning, Daily Preparation, Introducing Yourself & Your Work Tagged With: accomplishment, employment, engagement, pride, qualifications, satisfaction, skills, training, work

Morality Play

May 24, 2014 By David Griesing Leave a Comment

Many who watched Frontline’s The United States of Secrets (May 13 and 20, 2014 on PBS) did so wanting to learn what happened before Edward Snowden’s massive disclosure of documents about the warrantless surveillance of American citizens. It was certainly the promised backstory—the bits and pieces gathered over the years and now stitched back together—that made me want to watch. But even more than the story itself, I was repeatedly overtaken by some of the characters in it. There are Shakespeare plays have had less courage, duplicity, guilelessness, arrogance and decency on display.

You can watch and judge for yourself.

Still from The United States of Secrets
Still from “The United States of Secrets”

 

When you do, keep an eye on 3 characters in particular, all of whom will interrupt the sidelong glance you’d usually cast in the direction of government bureaucrats:

Diane Roark, long-time staff member of the House Intelligence Committee;

Thomas Tamm, attorney and Justice Department liaison to the Foreign Intelligence Surveillance Court; and

Senior National Security Agency manager Robert Drake.

On a stage filled with dissemblers, careerists, and preening journalists, it is hard to take your eyes off of them. However you view opponents of our government’s surveillance programs, there can be no argument that each of these individuals risked their jobs, along with the quality of their future lives, to stand up for what they believed in the face of terrible odds.

Truly terrible odds.

Prevention of another 9-11 is what propelled the US reaction (or over-reaction) in the ensuing years. After more than a decade with no major terrorist incident on our soil, it is easy—much too easy—to discount the concerns that we all had much closer to that terrible day about the reasonable costs of our personal safety in a free and open society. Indeed, the courage in this documentary is directly proportionate to a threat we could all barely fathom on 9-12, and in the weeks, months and years that followed. The question could not be more important. What should you do (and those we rely on to protect us) do or not do, when caught up in the grip of fear?

By saying that the U.S. could not break its own laws to confront this threat, Roark, Tamm and Drake each challenged those they worked with in the government, as well as everyone in their chains of command (like vice-president Cheney) who were convinced that the fate of the nation would be undermined by their dissent. In order to do their jobs, these individuals were not only prepared to lose them, but also to be accused of having “blood on their hands” if their quibbling about legalities and moralities opened a fatal breach in the new “safety net” that was soon being assembled around us.

What they personally risked was like the excommunication that a former teacher of mine was threatened with when she encouraged a new dialogue within the Church about the nature of love; when she was told, in essence, “you cannot write about these things and be part of us anymore.” But being seen as “a Heretic,” “a Traitor” or “a Potential Murderer” didn’t stop (perhaps couldn’t stop) any of them, because they were not overtaken by their fears. Something even more basic and bedrock than that was involved, for better or worse.

You can catch a glimpse of these basic building blocks in Roark, Tamm and Drake. Because it is hard to speak from your conscience and easy to stay silent and go along, it can always be instructive to look in the faces of fairly ordinary and usually invisible people when they have simply refused to yield to larger forces.

My personal hope is that I can see in them something of my better self too.

Individuals who are working at the top of their games often learn about things that are far above their pay grades. Diane Roark was one of them, and in the immediate wake of 9/11 she started hearing about NSA surveillance of American citizens conducted without judicial sanction (that is, after a warrant arguing probable cause had been submitted and approved). She knew this was illegal, and began an impassioned harangue of her Congressional bosses. She argued with them. She documented what she kept learning and peppered them with memos. People connected to the government kept talking to her, because they were concerned too.

DIANE ROARK
DIANE ROARK

 

What Roark didn’t know was that the White House was also briefing her bosses on the House Intelligence Committee. She didn’t know that once these Congressional leaders were told about the new surveillance, how many of them felt that they could no longer exercise oversight, because the specter of having “blood on their hands” effectively silenced them.

Because Roark was unaware of this, she kept trying to convince her Committee members and, in an expression of frustration, was finally told to take her suspicions up with General Michael Hayden, who ran the NSA. Her bosses knew it was a dead-end, but the evasive answers she received and the assurance she finally got of authorization “from the top” made her more concerned than ever. She redoubled her efforts to convince somebody, anybody, that this program was “unethical, immoral, politically stupid, illegal and unconstitutional.” That was her job, after all. You can still hear the disbelief in her voice that the government she was working so hard to serve was acting in this manner. Roark resigned in frustration a year after 9/11, having dared to raise her voice, both loudly and clearly, when our leader’s fears were at their highest.

Thomas Tamm was the Justice Department attorney who submitted requests for warrants made by federal investigators to the special court charged with either authorizing or rejecting the surveillance of American citizens suspected of terrorism. In other words, he was literally one of the lynchpins in the pre-9/11 safeguards that had been established to protect citizens from being monitored by their government without probable cause.

 

THOMAS TAMM
THOMAS TAMM

 

Tamm came from a family of law enforcement professionals. His father and grandfather both held senior positions at the FBI. Like Roark, Tamm also started hearing about surveillance reports that were not tied to any standing warrant.

His immediate superior was repeatedly unresponsive when he raised his concerns with her (although she talked about probable illegality in a telling aside). Months passed and he went “outside his chain” to a Congressional staffer involved in government oversight but was stonewalled again. It was clear that the government was going around the job he was trying to do with a secret and unauthorized program. Unable to get any kind of response to his concerns from within the government, in a fateful move Tamm called a reporter covering post-9/11 security issues at the New York Times before, in the words of the narrator “disappear[ing] back into the bureaucracy.”

Angry about leaks to the press, Vice President Cheney’s office started a “manhunt for leakers” during this time, an initiative that continued under President Obama (despite assurances while he was campaigning that there will be “no more ignoring of the law when it is inconvenient on my watch”). His home as well as Roark’s were ultimately raided by the FBI, and both had their documents as well as computers seized. Both left their government jobs and endured years of uncertainty (and in Tamm’s case depression) facing possible arrest, although neither ultimately was. In the documentary, Tamm’s quiet sadness about these events is easily as compelling as Roark’s agitation.

Senior NSA manager Robert Drake was also alarmed when he started to suspect that his own agency was conducting warrantless surveillance. It was his job to find existing capabilities within the NSA that could be mobilized post-9/11.

The National Security Agency was chartered after World War II to ensure that there were no more surprises like Pearl Harbor, so it was not surprising that it had developed a program called “Thin Thread” that could eavesdrop on every American’s electronic communications, but with the built-in privacy protections mandated by law. (All personal data that the program captured was encrypted until a judge deemed that it could be read upon presentation of a warrant.) When Drake told his superiors about Thin Thread, he was surprised when they told him they were “going with another program.” He soon discovered that the other program was essentially Thin Thread without the legal safeguards.

ROBERT DRAKE
ROBERT DRAKE

 

If possible, Drake was even more dogged than Roark or Tamm in his efforts to convince his superiors to stop the warrantless surveillance. Unlike them however, as he continued to raise concerns his job duties were taken out from under him. He bypassed his chain of command and wrote directly to General Keith Alexander, by then the head of the NSA, that the warrantless surveillance program was “out of control” and needed to be “reigned in.” In the meantime, his worst fears were being confirmed by the New York Times’ reporting.

For 4 years, the stonewalling continued and his frustration festered. Drake ultimately reached out to a reporter at the Baltimore Sun. Before long he too was caught in the same dragnet for leakers as the others. When the FBI raided his home, for hours all they wanted to talk about with him was the press reports, and all he talked about in return was how law enforcement should be pursuing lawbreakers elsewhere in the government.

Prosecutors decided to make an example out of Drake, indicting him in 2010 under the Espionage Act because he allegedly had classified documents in his home. He exhausted his financial resources on his defense. After repeatedly threatening him to plead guilty, his attorneys successfully argued that the documents in question had previously been made public by the government itself. On the eve of his trial, all serious charges were dropped. Drake was required to pay a $25 fine for misuse of his government computer.

Roark, Tamm and Drake raised concerns about warrantless surveillance and assumed the attendant risks because the proper handling of intelligence gathering was at the core of their jobs. It was their business to know what was legal and illegal, and unlike most others in the government, they raised their voices and never bowed before the strenuous efforts that were made to stop them from doing so.

Whether they deserved what their principled tenacity brought them or suffered in vain is not for me to decide. On the other hand, when your work—your very job description—brings you knowledge of wrongdoing, you essentially have two choices: to raise your voice and assume the risks, or to remain silent and go along. The morality play that is The United States of Secrets is really about some of the ordinary characters who made the more extraordinary of these two choices.

 

 

Filed Under: *All Posts, Being Part of Something Bigger than Yourself, Being Proud of Your Work, Building Your Values into Your Work, Heroes & Other Role Models Tagged With: fear, moral courage, The United States of Secrets, warrantless surveillance, whistleblowers, whistleblowing

Lying With Your Job

March 11, 2014 By David Griesing 1 Comment

Recent weeks and months have provided several reminders of how often people lie with their jobs.

Priests, lawyers, policemen, doctors, parking enforcers, tax collectors: guardians of ethical and lawful behavior, with power that comes from standing over the rest of us in their appointed roles. The obvious disconnect between what our supposed guardians tell us to do, but don’t manage to do themselves, can be either tragic or comic.

kangaroo-memory

The problem (I’m afraid) is when we stop being surprised by confrontations like this.  When they no longer make us either laugh or cry–or even matter.

The part of the world where I live—the malodorous Northeast Corridor—produces more than its share of “now you caught me’s.”

Of course, punishing commuters from a place where the majority of voters didn’t vote for you by complicating their commutes (As governor, I will perform the duties of this office faithfully, impartially…) is currently getting the most press. But others compete “like hell” for the ink.

Hermit Gosnell (whose oath as a physician included having the “utmost respect for human life from the beginning”) was recently sentenced to spend the rest of his life in prison for systematically killing babies born in his West Philadelphia abortion clinic, and the priests of the Philadelphia diocese who preyed for years on altar boys, their brothers and occasionally sisters (after vows of chastity) are regularly profiled as they traipse through our justice system.

Mwanamke JordanOf course, there are plenty we can snicker at when they lie with their lesser jobs too, a hook that a cable network recognized several years ago when it started broadcasting “Parking Wars,” a real life comedy about the men and women who ticket and tow our cars here. Each one of these “enforcement officers” is like a bank for the Philadelphia Parking Authority, writing several times their annual salaries in violations each year: but that speaks more to their motivation and our resentment.

Last month, it was Mwanamke Jordan, (at least until recently) PPA’s Deputy Manager for Ticket Enforcement, who gave the still suffering public here some comic relief. As profiled in our newspaper of record, Deputy Jordan recently had her own car “booted” (a dreaded device that disables you from driving your car until you pay all the parking tickets and penalties that you’ve accumulated). Her picture here is from an earlier newspaper profile which began: If Mwanamke Jordan’s love life were a reality TV show….”

Last but hardly least in the Comic Division is Richard Cosentino—not for what he did, but for his picture when he got caught.  Cosentino, a former NYPD sergeant received more than $200,000 after claiming that he was allegedly “too depressed to go outside” after the World Trade Center attacks on 9/11. In January, he and 81 other ex-cops, firefighters and corrections officers were busted for allegedly soaking taxpayers for $21.3 million for stress-related injuries they fabricated so they could collect disability payments. Allegedly.

Richard Cosentino 553x369
COSENTINO AND HIS TUNA

 

Does the non-stop perp walk of these stories and pictures (and all the others like them) deter us? Deter me or you? Is there any moral dimension left in them at all?

At this point, I’m reminded of that timely update of Hawthorne’s Scarlet Letter in Quentin Tarrantino’s Inglourious Basterds.  It comes in the very last scene, where the Gestapo’s  Hans Landa (who goes from exposing Jews “like rats” to “ratting out” the Nazi leadership to the Allies) is now about to get his reward: a nice little place “on Nantucket” for all his help.  It’s the moment right before his freedom, where Lieutenant Aldo “The Apache” Raine takes out a ridiculously big knife and carves a swatskika on Landa’s forehead. Why? Because you just shouldn’t get to change “your clothes” so easily afterwards.

It might be different for the oath breakers and job hypocrites if others could see it on their foreheads too, like soot from Ash Wednesday.

Different for all of us.

Filed Under: *All Posts, Being Proud of Your Work, Building Your Values into Your Work, Using Humor Effectively Tagged With: accountability, Ash Wednesday, deterrence, oath, oath breaking, obligation, public trust, responsibility, shame

  • « Previous Page
  • 1
  • …
  • 3
  • 4
  • 5
  • 6
  • 7
  • Next Page »

About David

David Griesing (@worklifeward) writes from Philadelphia.

Read More →

Subscribe to my Newsletter

Join all the others who have new posts, recommendations and links to explore delivered to their inboxes every week. Please subscribe below.

David Griesing Twitter @worklifereward

My Forthcoming Book

WordLifeReward Book

Search this Site

Recent Posts

  • Great Design Invites Delight, Awe June 4, 2025
  • Liberating Trump’s Good Instincts From the Rest April 21, 2025
  • Delivering the American Dream More Reliably March 30, 2025
  • A Place That Looks Death in the Face, and Keeps Living March 1, 2025
  • Too Many Boys & Men Failing to Launch February 19, 2025

Follow Me

David Griesing Twitter @worklifereward

Copyright © 2025 David Griesing. All Rights Reserved.

  • Terms of Use
  • Privacy Policy