David Griesing | Work Life Reward Author | Philadelphia

  • Blog
  • About
    • Biography
    • Teaching and Training
  • Book
    • WorkLifeReward
  • Newsletter Archive
  • Contact
You are here: Home / Archives for Work & Life Rewards

Your Values Should Feel At Home In Your Workplace

August 19, 2018 By David Griesing Leave a Comment

Values grounded in religion are moving into the workplace.

What might have been commonplace a hundred years ago for a church-going public became increasingly uncommon over the past 50 years as fewer people identified as believers and the Supreme Court circumscribed the role that religion had once played in public life. Among other things, that meant that most workplaces became religion-free.

At the same time, the American worker was introduced to so-called “corporate values.” As religious values had before them, the hope was that corporate values would provide commitments that the entire workforce could rally around to realize the company’s objectives. In my experience, corporate values have largely failed to either unite or motivate most employees—which is one reason why companies are reaching for deeper, and more explicitly religious hooks to drive that kind of unity and engagement today.

Another reason is the increasing alignment of “political values” with “religious values.” You’ll recall that discussion here a few weeks back, and it didn’t take long to discover how this development was manifesting itself at a local company.

The underlying business insight—that corporate values have proven shallow and largely meaningless—can’t be denied, but dressing work-oriented values in religious garb seems misguided for any company that ties its success to a workforce with diverse talents and experience. Since every company should be aiming for this kind of workforce diversity, employers should be creating work environments where the value priorities that its employees bring to work as opposed to the business owner’s religious values can be advanced.

Before elaborating, some context about the larger forces that are at play here might be helpful.

An Historical Perspective

Cyclical developments that play out over extended time periods can often help to explain what’s happening now.

Last week’s newsletter was about how change agents at work can take hope as well as practical advice from prior historical events when turbulence (like economic recession) permitted the reappraisal or outright rejection of basic assumptions in the workplace. Organized religion also tends to react to moral decline in predictable ways when viewed from history’s perspective. During times when the public seems to have abandoned its moral foundations, religious forces have always seemed to rise up to re-establish them in the workplace and elsewhere.

For the past 400 years, America has witnessed periodic social movements that were aimed at bringing those who had strayed into “sinfulness” back towards “godliness,” or at least “more upstanding” ways of living and working. Moral decline followed by moral revival is part of who we are.

Some of these movements—like the First (1720-60) and Second (1800-1850) Great Awakenings—spanned decades and altered the public’s perceptions of “right and wrong” before the American Revolution and Civil War. More recently, Evangelical Christianity and its political acitvism have been fighting to restore our moral foundations today. In other words, from an historical perspective it’s almost inevitable that concerns about our moral fitness would eventually find their way back into the workplace.

Religious Values Where We Work

The local news article this week was called “Putting Faith at the Forefront: Burlco’s Productive Plastics Brings Corporate Ministry to Work.”  Burlco is Burlington County, New Jersey and Productive Plastics is the company’s name.

Just inside the entrance to the workroom at Productive Plastics Inc., which molds plastic into parts for manufacturing companies, is a place to post prayers.

A sign above the section reads, “Welcome to Our Prayer Wall,” in English, Spanish, and Vietnamese, and a notepad and pen hang at the bottom of the space. Tucked into the wall are folded pieces of paper, each left by an employee and containing prayers offered up anonymously.

The company’s goal is an audacious one: To encourage all members of Productive Plastics to pray together for each other.

The prayer wall was discussed at Productive Plastic’s monthly “Caring Team” meeting earlier this month when managers, employees and two “corporate ministers” gathered to share ideas about employee well-being and “ways in which the company can better reflect its core values.

The company is privately held. It’s also “an openly Christian business,” so new employees know its owner’s commitments before signing on to work there. John Zerillo, Productive Plastics vice president of sales describes the company’s focus on its workers as follows: “We’re not there to proselytize. We’re there to care for the needs of the people.” By addressing these needs, Zerillo says the company is no longer losing employees “like we used to.”

The company’s CEO, Hal Gilham, initiated the change. After overcoming some personal challenges, Gilham regretted that he couldn’t extend his faith into his work life. He joined the Philadelphia chapter of C12, a network of Christian CEOs, business owners and executives and made the decision “to extend his born-again Christian values to the way he runs Productive Plastics.”

Beyond the annonymous prayer wall and prayers that employees voluntarily share with one another, each work shift starts with a “Take 5 Meeting.” The first 4 minutes are mandatory where meeting leaders share company notices and manufacturing priorities. The last minute—a short Biblical passage to keep in mind for the day—is optional. Outside its facility, Productive Plastics flies a Christian flag below the American flag. Its four “core company values” lead off with “honor God in all that we do,” followed by develop people, a relentless pursuit of excellence and the need to grow profitability.

Apparently by way of the C12 organization, the company has also hired Lifeguide, a “corporate chaplaincy service” started by Paul and Amy Shumski after years of doing traditional pastoral work. Lifeguide chaplains are available to employees at Productive Plastics who are experiencing work and life problems that affect their jobs and want someone to discuss them with on a confidential basis. Lifeguide charges companies that hire them around $5 per week per employee. According to Paul Shumski’s video presentation at C12, Lifeguide was already working with 7 companies in the greater Philadelphia area by 2017.  When interviewed by the newspaper, Amy Shumski said Lifeguard “respects all beliefs” and tries to give employees “skills to help [them] handle their situations” rather than solve their problems for them. The article also indicated that there are at least two non-Christian employees in the company’s workforce.

In digging below the story, one question I had was whether these corporate chaplains also see themselves as missionaries seeking converts to their Evangelical Christianity.

My research couldn’t locate a website for Lifeguide and their ministry referrals may come through the C12 network. Dave Shoemaker, who runs the C12 branch in Philadelphia, introduced Paul Shumski’s corporate chaplaincy presentation in 2017 by saying:

70% of employees do not darken the door of a church. How are they going to find out about Christ?

In the talk that followed, Shumski indicated that he has had over 1800 conversations about spiritual hope in the workplace over the years, that at least 174 employees looked at religious texts during Lifeguide counseling (some for the first time), and how grateful he was for one employee who had “found Jesus” through his workplace ministry.

C12’s website includes a Vision Statement (“To Change the World by Advancing the Gospel in the Marketplace”), a Doctrine Statement (“Jesus Christ is Lord, the whole Bible is wholly true, God has an eternal plan for each believer’s life, and that plan includes their business”), and a library of resources about Christianity and business that appears to be shared by other local C12 groups nationwide.

Some Thoughts

While writing this newsletter, my research didn’t go deep enough to reach conclusions about either Lifeguide or C12, but the story about the rise of Christian chaplaincies in American workplaces did highlight the problem that led me to write my book. Moreover, C12’s and Lifeguide’s approach also differs markedly from the solution I’m proposing.

The Sixties in America challenged traditional authority of every kind. Among other things, mainstream churches lost millions of believers, the objective “truths” of science and social science swamped the more subjective “truths” of religion and the other humanities in colleges and universities, and, for many Americans, values that had been shaped by worshipping communities were replaced by individual perspectives on what is “good” and “bad,” that is, when people bothered to build new moral frameworks at all.

When moral perspectives get watered down or are abandoned altogether—and people become increasingly shallow, materialistic, selfish and self-absorbed— religious revivals like America’s Great Awakenings periodically jump into the void, seeking to restore the nation’s moral compass. The overlapping of Christian Evangelical values with conservative political values is today’s version of this moral revival.  It aims to restore the traditional Christian values that many Americans rejected during the Sixties and to give our lives and work a sense of meaning and purpose that they currently lack.

When I started writing WorkLifeReward, I was also concerned that we had torn down the traditional value frameworks and not replaced them with new ones. For many people, morality became increasingly personal and self-contained—private spirituality with little or no public face. Other people seemed to lack direction in life altogether. I was interested in a moral framework that included work because work is about improving more than ourselves. It reflects commitments to others and, more generally, to the world—my internal well-being as well as what I do beyond my selfish concerns.

I was convinced that it would be impossible to “turn back the clock” and restore religious groundings for those who had left them behind. But at the same time, I wanted to identify basic imperatives that would be compatible with traditional beliefs for those who continued to hold them. I also feared the practical consequences of alienating people who could never accept a religious value system; it would exclude too many people who should have the opportunity for a committed and meaningful life but didn’t know how to realize that opportunity. In other words, even if the Lifeguide chaplains aren’t missionaries, they begin their outreach from a moral framework that too many Americans have already rejected as a point of departure when seeking to live their values through their work.

So I took a different approach. I proposed two basic priorities–for personal autonomy and generosity–that can be actively nurtured by non-religious as well as religious people in every kind of work that they do. Moreover a foundation that’s based on these personal values might be able to do a more comprehensive job of filling the moral void that exists today.

My argument—greatly stripped-down here–is that all people at work want to develop and grow in ways that they need to (in terms of competence, collaboration, and aspiration) along with realizing goals that are important to them personally (from bringing well-made products to consumers to improving their community or even the world in some way). This is the value of autonomy that every employee brings to work. Generosity is simply the complementary commitment to acknowledge and support the same drive towards autonomy in others.

These commitments are durable enough to provide the personal meaning and sense of purpose that is lacking today.  We don’t “find” these values in the workplace. Instead, we bring these commitments with us when we go to work, hoping to nurture them there as well as in every other part of our lives.

In the same way that it is difficult to be a person who lives (and works) their faith, it takes effort to live (and work) the values of autonomy and generosity. A commitment to individual and collective flourishing is compatible with all traditional religious values, and drives similar levels of motivation and engagement. The first two “corporate values” in every company should be to support their employees’ autonomy and generosity (instead of their boss’s version of them). And when employees don’t experience a commitment to these basic values where they work, they should bring their energy and talent to a workplace that will support them.

Even in America, the revival of moral foundations doesn’t have to be religious in nature.

Note: this post is adapted from my August 19, 2018 weekly newsletter.

Filed Under: *All Posts, Building Your Values into Your Work, Work & Life Rewards Tagged With: corporate values, morality, proselytize, religion in workplace, religious revival, values, work, workplace

It’s Time To Envision a Better Future

August 5, 2018 By David Griesing Leave a Comment

At a time of year when everyone around me seems to be slowing down, I’ve been ramping up to envision the kind of fall and winter that I want to have.

On the writing front, I’ll be seeking a publishing deal, but first I have to finish two projects.

My book alternates between arguments about finding good work and free-standing but related short stories that consider jobs, values and motivations from more personal perspectives. I’ve almost finished writing the story that ends the last chapter. My arguments are already fleshed out. With both in mind, I can turn to writing the submission package that will sell the book.

There’ll be a gratifying sense of completion when I finish these preliminaries, but also a point of departure. As I finish these projects, I’m also be envisioning the future that I want next–which is to bring out a book that can reach the audience it’s intended for.

The picture above speaks to me about this kind of “looking forward.” It’s one of J.R.R. Tolkien’s watercolors, painted when he was first envisioning the world of “The Hobbit.” (It, along with other of his visualizations for that book, is currently on view at Oxford’s Bodleian Library.) As a storyteller, Tolkien used watercolors like this to help him “see” what he’d soon be writing about.

His image projects a sense of order, calm and beauty onto a Middle Earth that would soon be challenged by evil forces. It’s a utopian view of the future that tells you what you’ll be fighting for when the battle is joined. For my book, I’m creating a hopeful vision that can help me to counter the stress and rejection that are likely ahead of me. And last but hardly least, Tolkien’s watercolor also recalls how little optimism there is in our collective envisioning today. We can all see dystopian futures ahead, but too few of us can see better ones.

What is it about our time that makes it so difficult to envision a better future for ourselves, for our children, and for their children? Why is there so little optimism today, and who can help us to find a measure of hope?

John Seely Brown, whose vision I tried to capture here last week, is not the only one who is cautiously optimistic in the face of a future that is hurtling at us faster than we can process it. But before introducing Jed Purdy’s ethics and field of vision, a few more words about the deficits of hope and attention that need to be confronted before we can look into the future with any confidence.

One Perspective on Today’s Pessimism

Espen Hammer, who teaches philosophy at Temple University, has been thinking about “utopias” or “visions of a better world” recently, and why they’re playing almost no role in our conversations with one another today.

He reminds us that debating the futures we’d like to see has always driven progress before, “providing direction and a sense of purpose to struggles for social change and emancipation.” But after reviewing the impact of this process through history, Hammer notes in a recent New York Times essay that optimistic debate about the future that we want for ourselves has largely ground to a halt.

Today, the utopian impulse seems almost extinguished. The utopias of desire make little sense in a world overrun by cheap entertainment, unbridled consumerism and narcissistic behavior. The utopias of technology are less impressive than ever now that — after Hiroshima and Chernobyl — we are fully aware of the destructive potential of technology. Even the internet, perhaps the most recent candidate for technological optimism, turns out to have a number of potentially disastrous consequences, among them a widespread disregard for truth and objectivity, as well as an immense increase in the capacity for surveillance. The utopias of justice seem largely to have been eviscerated by 20th-century totalitarianism. After the Gulag Archipelago, the Khmer Rouge’s killing fields and the Cultural Revolution, these utopias seem both philosophically and politically dead.

In other words, Hammer is less optimistic than Brown when it comes to “utopias of technology” and has no hope at all for “utopias of justice.” Instead his imagination is clouded by “the two fundamental dystopias of our time: those of ecological collapse and thermonuclear warfare.”

It’s a bleak prognosis.

The only glimmer of hope that Hammer can identify is found in “nature, and the relationship that we have to it.”  But instead of envisioning a better relationship with the natural world, all Hammer can say is that “we desperately need to conceive of alternative ways of inhabiting the planet.”

Is our hope today really this desperate and uncertain?

A Tipping Point

Unlike Professor Hammer, I think we’re at more of a tipping point when it comes to the possibilities of technology, justice and humanity’s co-existence with nature.

We’re at a point where individuals with bold utopian visions—together with those who believe in them—can tip the balance in favor of a better future. But many of us-most of us-nearly all of us are either oblivious or like deer frozen in the headlights. Far too often, it’s been my story too. But our clouded future merits a more active response, particularly when individual willpower can still make a difference. Unfortunately, I can always find reasons to explain away my failures to act.

The Future Is Coming At Me Too Fast to Do Anything More Than Meet It

Whole industries can change in a heartbeat. Think local travel (Uber, Lyft). Remote travel (Airbnb). Outside shopping (Amazon). Personal transport (self-driving cars). Our phones change, the apps on them change, how we use them and protect them changes. We’re so busy keeping up with the furious pace of change, we can’t think about any future other than the leading edge of it that we’re experiencing right now.

I’m Too Absorbed By My Immediate Gratifications To Think Long-Term

The addictiveness of social media. The proliferation of entertainment to listen to, watch, and get lost in. The online availability of every kind of diverting information. A consumer economy that meets every real and imagined need for those who can afford it. We move between jobs that fail to engage us to leisure time that gratifies us into a kind of torpor. We’re too sedated by the warm bath we’re in now to worry about a future that hasn’t arrived yet.

My Self-Worth Is So Tied To My Politics That I Can’t Escape the Circus of It For Long Enough To Envision a Better Tomorrow

The widening political divide is another trap. The vision we have of our ideal selves—for example, what we believe about freedom or social justice—is so caught up in the political logjam that we are increasingly unable to solve shared problems with anyone who has “conflicting” values or to summon up the vision that real solutions require.

My General Laziness and Inertia

And not just during the dog days of August….

Of course, these “reasons” are also “excuses” that my willpower can overcome. So I write as much for myself as this newsletter about individuals who face the same personal shortcomings and dystopian futures that I do but can still manage to act with something like hope:

-how dissenters like Edward Snowden share a vision of the future they believe in, invite others to join it, and, by doing so, enable everyone involved in the debate to clarify their own commitments (6/3/18 and 6/10/18 newsletters);

-how Martin Luther King framed the world that he wanted to live in, and how when facing our own moral choices about the future we can ask ourselves: “If MLK would be on the other side of where I happen to be on this question-why?” (4/15/18); and

-how German philosopher Jurgen Moltmann attempted to find a glimmer of Christian hope in the ashes of Nazi Germany by grappling with the crucifixion as well as the resurrection (7/23/18).

The internal and external challenges to a hopeful future are daunting, but so are the consequences when we remain on the sidelines because of our cluelessness, future shock, inertia, lack of information and deficits of courage.

The Future of the Anthropocene

Jed Purdy is a Duke law professor who also teaches at the school’s Kenan School of Ethics. In writings that culminated in “After Nature: A Politics for the Anthropocene” (2015), Purdy defined the “age of humanity” when humanity became a force, perhaps the dominant force, in shaping the planet. In an interview when his book was published, Purdy said ours is an age “when there is no more ‘nature’ that’s independent of human activity.”

Because the fates of nature and humanity are interdependent today, Purdy argues that the future of the world “is an unavoidable political question” and that “world-making” going forward is “a collective project, like it or not.” He elaborates on one way that this kind of political problem-solving can play out:

Because the economy is, in a sense, what produces ecological reality under Anthropocene conditions, this means the economy, too, has to be a political problem. Instead of absorbing ecology into the existing economy, we should think about [other] possible economies in relation to the possible ecologies we’d like to inhabit.

In other words, instead of using “nature” simply to fuel our economic wellbeing, we should consider the kind of “natural world” that we want to live in as an essential part of the political debate. “Nature” has value to us separate and apart from its economic utility in the discussion that we need to have. If we fail to honor this critical distinction, Purdy fears that “nature” will continue to be degraded if not destroyed altogether.

For Purdy, it’s a question of ethics, and of expanding our priorities, because:

what people believe and value, how they see the world, can enable them to organize and act politically in ways that they couldn’t, or wouldn’t, otherwise. Imagination frames problems and changes the boundaries of possible response.

But for the political exchange between humanity’s (economic) and nature’s (ecological) priorities to be vibrant enough, we also need to expand the framework of what we value beyond our economic well-being, complimenting our material priorities with our non-material ones–much as economist/philosopher Amartya Sen has also argued. (Sen’s thinking was briefly discussed here on 5/6/18.) By way of example for the political debate that he has in mind, Purdy recommends:

what the Romantic social movement around the early Sierra Club did, or what certain aspects of the food movement are doing now. Start with something that was regarded as a burden or a bad thing—deserted and unfruitful high mountains, [local farm] labor in the dirt—and turn it into a source of satisfaction, build new kinds of community and identity around those, and feed them back into the political system as demands to create the infrastructure that makes those newly valued ways of living possible.

It would produce a richer array of priorities and, at least potentially, the kind of political exchange that could strike a more productive accommodation between nature and humanity in the Anthropocene.

While Purdy is as disgusted as anyone with the current state of political discourse, because political decision-making on a broad enough scale is the only mechanism that’s available to build a better future, he won’t give up on politics. Still, Purdy’s hope that we’ll be able to come together in a political framework for the sake of the world is both narrow and cautious.

Currently, there are no institutions, movements, or even feelings of commonality that could support acting on the scale of climate change…[but] I’m not prepared to say we should treat our contingently broken and incapable politics as if it were some kind of intrinsic ethical constraint.

His vision for a natural world we want to live in may seem “utopian”—or pie in the sky—but Purdy and others are struggling mightily to see the future in broad enough terms that healthier more sustainable ways forward can be proposed, debated by the world’s stakeholders, and acted upon before the challenges ahead become even more daunting.

I keep coming back to this quote from the end of the equally tumultuous 19thCentury when Oscar Wilde was struggling to envision a better future.

A map of the world that does not include Utopia is not worth even glancing at, for it leaves out the one country at which humanity is always landing.

With whatever optimism and focus we can muster, I keep telling myself that each one of us has a role to play in envisioning–and making–that better world.

See you next Sunday.

 

Filed Under: *All Posts, Being Part of Something Bigger than Yourself, Work & Life Rewards Tagged With: dystopia, envision, envisioning, ethics, future, Jedediah Purdy, motivation, optimism, Tolkien, utopia, utopias, values

Why Voice Your Dissent?

June 5, 2018 By David Griesing Leave a Comment

Groupthinking

The pull to go along with the crowd is always present. It’s even more insidious because we’re often unaware of how strongly we’re being pulled. We simply go along with what everyone else is saying and doing.

The urge to belong is elemental. We want to be liked, respected, even protected by the shelter of the wider group. When differences arise, there is an overpowering “strain for consensus,” narrowing what divides us so we can huddle around what we agree on—even when that agreement is vague or represents the lowest common denominator.

We don’t want to be perceived as “different from everyone else,” even when we know (or at least suspect) that the herd is moving in the wrong direction. That’s because raising a dissenting voice has consequences.

Because your dissent challenges a majority’s certainty, group members almost never like it. When you speak your personal truth to the group’s collective power, they’ll ridicule you or paint you as a crank. Even when you change a group member’s private views with your logic and conviction, she’ll rarely acknowledge it publicly and almost never give you credit. Dissenting seems a thankless task.

Dissenters also have to be willing to go it alone, and that takes personal courage. As a result, thinking about his or her dissent, it’s always easier for a potential dissenter to conclude:

  • the group is unlikely to accept my position anyway, so why bother raising it;
  • the personal costs to me of speaking up are just too great; or
  • I just don’t care enough about the group or my point of view to speak my mind.

I’ve certainly used one or more of these excuses many times over.

Dissenters As Troublemakers

I just finished reading Charlan Nemeth’s new book In Defense of Troublemakers: The Power of Dissent in Life and Business. I picked it up for several reasons.

Troublemakers promised to discuss the impact of dissenter Edward Snowden’s disclosures about government wiretapping, the value to Lincoln and to America of having his principal rivals (a band of dissenters) as his key Cabinet advisors, the “choreography” that Henry Fonda employed in “Twelve Angry Men” to turn his lone dissent into a verdict embraced by all of his fellow jurors, and the colossal failure of groupthink in JFK’s Bay of Pigs fiasco. I picked up her book for the stories she’d be telling, but also because I’ve paid some of the costs of troublemaking over the years and wanted to see whether they were worth it.

I’d like to share with you some of Nemeth’s study-based conclusions about groupthink, consensus, dissent, enabling dissent via diversity or a devil’s advocate, and how the common presumptions about dissenters don’t have to be true.

GROUP THINK

People automatically follow the majority as much as 70% of the time, even when the majority is wrong. People do so because the group “works on you” to conform in blatant as well as subtle ways. Moreover, the remaining 30% are not unscathed by group pressure. In one study, even though the minority disagreed with the group, many reported that the majority was “probably correct” because the group must know something that they didn’t know.

CONSENSUS

Consensus changes our thinking in ways that are narrow and controlled, whereas dissent broadens and opens our thinking. Nevertheless, because of an ever-present “strain for consensus,” when most group members know the majority’s views up front, studies repeatedly show that group members want to find out more about why the majority holds its views so they are more comfortable supporting them rather than exploring grounds for disagreement when they have that choice. On this point, Nemeth writes: “Simply knowing the majority position is enough to shape and bias the search for information. We don’t just follow the majority position; we willingly search for information that corroborates it.” Other studies indicate that people are careful to share with other group members ONLY the information they hold in common while withholding information where they might differ—a result that further narrows and controls consensus’ views.

DISSENT

Even one dissenter in a group makes a profound difference in the range of issues the group considers and the creative ways that it goes about processing them. Notwithstanding the likelihood of hostile reactions, a dissenter has the floor and can argue his position because he is the focus of attention and communication. There is no question that he needs to be courageous in order to do so, but his courage can also be contagious, increasing the likelihood that other members of the group will speak up even if they don’t agree with everything he’s saying. “In witnessing dissent,” Nemeth writes, “they seem to be reminded that their actions should mirror their beliefs” and that it’s a mistake to follow the majority blindly.”

EFFECTIVE DISSENT

Research shows that a necessary requirement for effective dissent is consistency. Backsliding as well as compromise undermines it in the absence of new information. In other words, the dissenter needs to hold her ground.  Group members rarely admit publically that they changed their minds because of a dissenter, but they are often persuaded privately, which liberates them to consider not only the dissenter’s opinion but also other opposing views. Writes Nemeth: “I believe that part of the reason dissent opens the mind is that it makes us question our positions. Faced with an alternative conception of reality and a different way of thinking, we are brought closer to the kind of thinking we do when developing a position rather than defending or changing one.” In other words, dissent operates like a mental re-set, allowing us to reconsider what we know and believe to be true.

DIVERGENT THINKING

The most durable problem solving considers as many issues, obstacles, perspectives and opportunities as possible before reaching a conclusion, while groupthink and the pull of consensus tend to be both shallow and brittle. Dissent also changes more minds and hearts than is publically evident, which means that when we speak up, we’re having more impact than we know. One place where the impact of a dissent is clear is at the Supreme Court. From studying the high court’s opinions with and without a dissent, a strong dissenting opinion nearly always produces more “integrative complexity” in the majority’s reasoning than is evident in its unanimous opnions. The majority is not only more aware of differing views but is far more likely to respond to them in reasonable and creative ways. The same divergent thinking is unleashed in nearly every group where even a lone dissenter presents her consistent opposition to the group’s consensus.

DEVIL’S ADVOCATES AND GROUP DIVERSITY

Nemeth also challenges efforts to take “the sharp edge” off dissent with a devil’s advocate and politically correct notions that “diversity within a group” is all you need to produce divergent thinking. She calls devil’s advocates offering dissenting viewpoints “pretend dissent” which group majorities almost uniformly disregard because of the lack of conviction behind them. Assuming that a group with gender, race or sexual-preference diversity will produce divergent thinking is similarly misguided. Divergent thinking is only enhanced when group members have “opinion diversity” based on their different skills, knowledge and backgrounds AND are willing to speak up when what they know and believe to be true is challenged by the majority.

OUR PRESUMPTIONS ABOUT DISSENTERS ARE WRONG

Nemeth wants to give dissenters “a better name.” Instead of seeing them as objects of ridicule or hostile parties, she’d prefer us to see them as not necessarly angry, argumentative, ego-driven or obstacles to the group’s moving forward. It’s where recalling the dissent voiced by the real Edward Snowden and the fictional Henry Fonda resonates. Both were tenaciously consistent and consistently earnest in their dissent.  Neither raised his voice, appeared holier-than-thou or ever lost sight of what they wished to accomplish. They weren’t negative for the sake of being negative.  Even when dissenters sound like voices “crying in the wilderness,” the consistent and courageous ones don’t want to offend. Instead they want to wake the others in the group out of their sleepwalking, whether that group is a jury room or the American people. When dissenters have good intentions and treat others with respect, it is hard (and hardly ever necessary) to offend.

These are some of the main points in Troublemakers, and I recommend it both for the nuance of Nemeth’s arguments and for her well-chosen stories. The benefits to group decision making are clear from her analysis.  What Troublemakers doesn’t answer is why individuals “care enough” to take up the lonely mantle of dissent in the first place.

Why Voice Your Dissent?

Voicing your dissent begins with a realization about what you know and believe given your group’s deliberations. Nemeth acknowledges the power that comes from recognizing them—and how you never want to lose them—without elaborating on the deeper motivations behind your convictions. Knowing what you know and believing what you believe seems to be a form of recognition tied to personal identity, but again, Nemeth delves no deeper here.

She does talk about the courage that you need in order to dissent. While Nemeth doesn’t say, courage for her might be similar to Aristotle’s concept of courage, which is the motivation you have between acting recklessly and being afraid to act. In other words, you find your courage where feelings of recklessness and fear of acting balance one another. It’s about finding that happy medium.

Courage is easier to find in some situations, and becomes more reliable when you learn how to find it when you need it. You learn how to be courageous by being courageous, and one way is by being a dissenter when what you know and believe is challenged.

In a short essay several years ago, Gordon Marino argued that boxing is another way to find that balance, a surprising argument until you think about it.  Being in a boxing match provides you with measurable doses of fear while helping you manage your reckless impulses in real time.

While Aristotle is able to define courage, the study and practice of boxing can enable us to not only comprehend courage, but [also] ‘to have and use’ it. By getting into the ring with our fears, we will be less likely to succumb to trepidation when doing the right thing demands taking a hit.

Other “jobs” provide opportunities for courage if we recognize the opportunities and act on them. It can be as close as the next community meeting where what you know and believe to be true is called into question by the group’s evolving consensus.

It is not just “knowing what you know or believing what you believe,” but also having the courage to declare it. It is caring enough about yourself to demonstrate who you are—the ever-present impulse to be “true” to yourself. Of course, the basic human desire to express your convictions in order to help the group is the other essential motivation behind dissent. It’s for me but also for you.

The motivations behind dissent are the same motivations that drive all good work.

Notes to readers: Much of the content in this post also appeared in the June 3, 2018 newsletter. 

Filed Under: *All Posts, Building Your Values into Your Work, Work & Life Rewards Tagged With: autonomy, conformity, consensus, dissent, dissenters, divergent thinking, groupthink, opinion diversity

An Awesome Table

January 7, 2018 By David Griesing Leave a Comment

Awe can be expected, but never planned because there’s always an element of surprise—before being floored.

You can set the table for surprise, but never serve it to yourself.

For me, Rome is one of the world’s most splendid tables—and once again, it didn’t disappoint.

Work Life Rewards

When you’re open enough to be surprised by a human touch or the meaning below the surface, the relief of them is like water on dry ground. They enable the next effort and opportunity. They’re how what’s brown becomes green.

But however much we try to sustain ourselves and resist the tug of preoccupation, these recognitions about life tend to slip away, and the doors that let in the fresh or even fragrant air are opened less frequently.

Life and work begin to seem petty, predictable and ungrateful; the political discourse nothing more than coarse, small and insulting, with nary a grace note. Of course, you shut yourself in, but it’s barren and unrelieved with too little life.

Making yourself available to awe flings open the doors and windows.

Aren’t vacations for letting the amazing pull you out of your rut and catapult you towards heaven?

Looking up into the dome of Borromini’s San Carlo alle Quattro Fontane

“Beam Me Up, Scottie”

Even the best trans-Atlantic flights leave you disoriented on arrival. Little did I know that my imbalance was about to enter the spin cycle on the cab ride from Fiumicino to my hotel.

The mom of a high-school son and college daughter who drove me immediately talked about her 12 shifts on/2 off, back and forth at 48E, for those arriving in Rome or departing at very high speeds through its swirl of traffic. I asked: “So what do you do when you’re not working?” and she said matter-of-factly: “Defensive shooting.” As it was dawning on me that this was “using a gun to protect yourself” she was fastening her iPhone to a dashboard mount and launching videos of her darting through an obstacle course, firing at random shapes as they emerged from behind trees or around corners. Something like the FBI training center at Quantico.

“Who took these?” I asked. “Oh, my coach gets a keek out of me,” she said (which I rapidly translated from the Italian) “so he is always taking them.” He must have had a crush on her, and I could certainly see why as she whipped through an intersection at an impossible speed and I gave myself over to the ride. “Do Italian men like their women to use guns?” I couldn’t translate what she said in response, but some of it was “there are not too many of us,” and the rest of it was something other than “No.” Doors that had been closed were already opening, and I’d barely just gotten there.

We talked about ancient pissoirs we were passing, the easiest way to get an audience with the pope, the visiting time with the best weather and fewest tourists (before Easter), hand gun regulations in the EU, a particularly egregious assault on a woman she seemed to know, something about “immigrants from the south,” how guns are treated unfairly and knives are not, what was most exceptional about her son, and where she liked to travel most (the Middle East). Like Bernini’s David whom I met a few days later, I was fully locked and loaded by the time I got out of her cab and dove into my first afternoon.

Ciao Roma!

Bernini’s David

Santa Prassede

Between the jet lag and the cab ride, I was primed for awe but never realized how much until afterwards.

Rome’s seven hills make it anything but flat, so it was down to Barberini Plaza from the hotel and up to the intersection of two narrow streets where, in each direction, there’s a clear view of the obelisks and monuments of four distant plazas (“a masterpiece of Baroque city planning”) if you can brave looking amidst the racing traffic.

I was headed towards Santa Maria Majore, a 4th Century basilica that was another down-then-up walk away. It felt good to get the blood flowing.

The basilica was vast, golden and humming with a life that included stand-up confessions being heard from open windows in the side aisles and the murmurs of afternoon mass from a hidden chapel. The pictures I’d seen in art class now had a context. I could appreciate the distinctiveness of the church’s soaring, rectangular space and spiraling, cosmatesque floors. I’d finally stopped for long enough to realize that this wasn’t Kansas anymore.

I knew there was another ancient church nearby and got directions. As I approached Santa Prassede, I might have seen the chance of being thunderstruck if I’d been thinking about anything other than finding my way to its simple doorway in the suddenly fading light. The place announces itself so softly, you barely know that it’s there.

Santa Prassede’s entrance

You cross into St. Prassede from the side, expecting a similarly modest vestibule within. At first, it is hard to tell. There is more light from its candles than its electricity and it takes time for my eyes to realize how much it soars. There are mosaics on every surface of the apse that looms to the right behind the main altar, their tiny squares of gold and glaze not quite resolving into pictures in the half-light.

This space is also a hive of visitors, but here they’re more hushed and reverential as they cluster in groups or wander into alcoves. Their reserve tells me to approach more gingerly this time, and I sit in a pew to figure out how. An organ below the altar begins to trumpet through the gorgeous fragments of an unfamiliar hymn. He’s practicing I realize, and his repetitions and variations cushion us all with sound as the shadows lengthen and the sun sets. The dusk is rarely as hopeful as the dawn, and more mysterious.

Roman churches are often dark when you enter them, particularly on late fall afternoons, but a euro in a light box can usually be counted on to illuminate the Caravaggio painting or Bernini sculpture that you’ve come to see. You pay as you go when lighting candles as well. I had noticed such a box with its 1E sign in the front as I looked around but didn’t know what it would light.

A young man and woman came in just after me. As I watched them, she seemed tentative and stood off to the side, but he was more purposeful, kneeling and crossing himself at various stations before lying prostrate on the floor before the main altar for 30 seconds or maybe a minute. My own reasons for being there seemed inadequate in the face of his, but then he walked to the light box.

The apse mosaics

I took in a breath the way you do when the water suddenly goes over your head. The room had changed that much. Everyone looked towards the light with hungry eyes including the young man, his arms stretched out in an embrace. The volume of space, the envelope of music, and how we shared them were so ravishing as to be unnerving. This picture only gestures towards its suddenness and three-dimensionality.

Awe overtakes and sometimes overwhelms you. You feel you know something bigger and truer without being sure of exactly what it is. It engages your head but also your heart. You might also call it delight, amazement or wonder. It’s a channel that suddenly opens and disrupts you with a sense of deeper possibilities.

And I’d found it on my first day away.

The Bonus Round

As I’m writing this post, there’s a knock at my door and it’s a neighbor with cookies. Our friendship goes back decades to when her marketing company designed a logo for a company I was starting. Our work together made her friend as well as colleague.

She said this will be her happiest Christmas in years. She’d had a child 40 years ago as a college freshman, gave him up for adoption, had gone on to marry and have a family, and in September this son had found her, after searching for more than five years.

He is “amazing, successful, handsome, writes beautifully, is insightful, has his own beautiful children” and now has returned to her, a gift she’d never expected. He became a surgeon but could never have known that he came from a long line of doctors and surgeons, including her father and his grandfather.

The wonder of it was all over her face. She didn’t know she could still be this surprised. She was lit from inside with awe, and it had changed everything.

The Shortest Day of the Year

Last Thursday was the winter solstice, the shortest day of the year. From here on, every day until the summer solstice (6 months from now) is longer and a little brighter. It’s the backstory of the season’s holidays. These are the days for new beginnings and for miracles like Christmas.

The authors of our calendars knew what they were doing when they began each year with a measure of awe.

Note to readers: in a different form, this content was included in my December 24, 2017 Newsletter, the second of what turned into three posts about awe.

 

Filed Under: *All Posts, Being Part of Something Bigger than Yourself, Continuous Learning, Work & Life Rewards Tagged With: Awe, awesome, beauty, Bernini, Borromini, perspective, reverence, Rome, Santa Prassede, timelessness, vacation, winter solstice, wonder

An Antidote is Awe

January 7, 2018 By David Griesing Leave a Comment

I’m about to fly out to a place that filled me with awe before, both as a teenager and as a parent. So I’ve been thinking a lot about that mix of wonder and apprehension that you only feel when you face something that’s exponentially vaster and less comprehensible than the realities you struggle to manage every day.

As much as I’ve poked fun at friends this year that “Your sky is not falling Chicken Little,” it seems undeniable that we’re in the most unsettled time since the early Seventies when I first took this trip. So once again I’ve been thinking about antidotes like awe (and its sidekicks beauty and timelessness). As the following observations attest, you don’t necessarily need a plane to get there.

Awe Can Come From the Sounds of the Words

As part of his project “to re-wild” our language, one of Robert MacFarlane’s recent “words of the day” on Twitter was “roke,” for the thick morning mist that rises like smoke from the ground and water. This picture of it was taken by John & Rosamund MacFarlane

Robert MacFarlane is a naturalist and the author of a new children’s book called The Lost Words.

The book is his and illustrator Jackie Morris’ response to a controversy that, at first, sounds peculiarly British. In 2007, the kid’s version of the Oxford English Dictionary announced that it was adding words like “broadband” to its new edition while removing a host of other words that it found to be “less in use.” Many of those words—including acorn, blackberry and bluebell—put names to things that are experienced in the natural world. Did their removal from the dictionary signal a deeper loss about what we know and don’t know?

Philosopher A.J. Ayres has argued that without a word for something, you are unable to conceive of it. Your imagination, your ability to conceptualize, and your vocabulary are closely intertwined. As a word like “acorn” departs the lexicon, it becomes harder for you to imagine that nut which falls out of oak trees to the delight of squirrels and other managers of their winter stores. Surely, the dictionary’s culling would contribute to these words’ disuse and eventual oblivion.

In the controversy that followed, MacFarlane, Morris and others wrote an open letter to the dictionary’s editors that stated in part:

“There is a shocking, proven connection between the decline in natural play and the decline in children’s wellbeing.”

The editorial changes marked a alarming shift from the natural playground outside to the screen-centered world inside. To repair some of the broken connections, MacFarlane and Morris decided to collaborate on The Lost Words, each one of which had been removed from the dictionary.

With gorgeous illustrations and poems that are meant to be read by children or to them out loud, The Lost Words is intended to operate like a “spell”—as in leaving you spellbound or in awe of a word and where your imagination takes it.

These are some of MacFarlane’s poetic conjurings around the lost word “otter”:

Otter enters river without falter—what a supple slider out of holt and into water.

This shape-shifter’s a sheer breath-taker, a sure heart-stopper—but you’ll only ever spot a shadow-flutter, bubble-skein and never (almost never) actual otter….

In one interview, MacFarlane said:

We wanted to make a spell-book in two senses—in that children spelt these words but that there was also this great sense of enchantment; that old magic of speaking things aloud.

MacFarlane is often asked whether he is hopeful about the future. “The bigger picture is dismal,” he says, mentioning plastic pollution, climate change and extreme weather events. But he’s also concerned about feeling paralyzed in the face of it.

Small acts of care are crucial—grass-roots charities, individuals, books, words, [all] are doing magic work—so to say there’s no point is an abandonment of everything. Hope is a greater agent for change than despair.

You can follow his hopeful words on Twitter too @RobGMacFarlane

Great Teachers Share Their Awe 

The shortest path to continuous learning comes from cultivating the desire to be surprised and amazed. The best teachers have this desire, and their life’s work is sharing their intoxication with others who want to have it too. For them, it’s an essential part of completing who you are.

A teacher can stimulate a compulsive kind of curiosity by recounting how a book, an experiment, a theory or an equation is still exciting to him or continues to affect her. “Thrilling.” “Gorgeous.” “Amazing.” “It can still send shivers down my spine.” Students can always follow scents of engagement like this because they can feel how they bring their teacher to life.

Why math, history, chemistry or English actually matter requires witnesses who have already been convinced and can share their belief. For teachers like this, the goal is not to transfer content into rows of empty boxes but to foster “a quality of mind” that inspires students to pursue their own questions while showing them how to satisfy their thirst for knowledge. It’s releasing the intrinsic sense of wonder in every learner instead diverting it into the extrinsic search for grades or the approval of others.

On the most basic level, infectious curiosity becomes a part of every learner’s agency. You complete yourself by your continuing willingness to be surprised and amazed.

To be awestruck.

Awe Follows Invitations to Get Lost in Something Bigger Than Yourself

I recommend Casper Henderson’s A New Map of Wonders: A Journey in Search of Modern Marvels. It’s a rambling, lively and insightful discourse on the wonders that are all around us.

Like MacFarlane (another Brit), Henderson is careful with his words. “I prefer the term ‘wonder’ to ‘awe,’ he writes in a short essay about his new book in The Guardian:

For me, awe, even in its everyday clothes, is redolent of something that almost overwhelms us. Wonder, by contrast, is a state in which we remain in possession of our intellectual faculties as well as feel emotionally elevated. It has much in common with awe, but it also overlaps with curiosity. ‘When experiencing wonder,’ writes the scholar Matthew Bevis, ‘it feels as if we know something without quite being sure of what we know.’

Wonder is a state of deep attention in which we feel good and think clearly, and connect to phenomena beyond ourselves.

For me, whether you’re mindful or just about to lose it, what’s interesting about these phenomena is not just the mental focus they invite but also the unconstrained emotions they unleash.

For example, when considering rainbows, full-moons and meteor showers, Henderson notes how little the scientific explanations for these occurrences interrupt our experience of their majesty. Whatever our minds tell us, we are still delighted, amazed and almost lost to reverie when we see them.

There is also tremendous emotional gravity around our knowledge that world leaders in America, Russia and even North Korea have the power to launch a nuclear attack. Musing about a president’s access to the nuclear codes, Henderson manages to co-mingle our consideration of this awesome destructive power in his hands with its tragic and very human consequences by citing a jaw-dropping proposal that was made early in the Cold War:

[I]nstead of having launch codes in an attaché case carried by a young officer constantly at the President’s side, the codes [could] be surgically implanted in a capsule beneath the officer’s heart. Then if the President decided that the murder of tens of millions of people was necessary, he would himself have to access the codes by using a butcher’s knife to gouge out the young man’s heart.

For me, anyway, the wonders (like this) that Henderson describes are always on the cusp of lapsing into deep and uncontrollable awe. While becoming more mindful of the wonders around you may be exactly what you need to counter your screens’ addictive attractions, what makes his book so fascinating is its many invitations to get lost in contemplations that are so much bigger than yourself.

The Awesome Edge

Some really interesting things can happen when you leave the familiar behind and inhabit—if only in your mind for a limited time—what lies beyond it.

Victor Turner called this a liminal space, where the reality between the familiar and the unfamiliar tend to blur. From looking at rites of passage or transition rituals in many cultures—such as transforming a boy into man—Turner believed that when you are at the tipping point between one state and another, the dividing line between your individuality and a wider sense of shared meaning gets blurred. You are not only a boy, but also a vital part of a tribe. Not one organism, but united with the entire natural world.

It’s very trippy stuff, but Turner also argues that liminal spaces provide access to thoughts and emotions that can’t be accessed in any other way.

Cape May, New Jersey

I had one of those experiences several years ago, when I left my freshman year in college for bootcamp in the Coast Guard. One of the short stories in my book describes the edge of my known world this way:

The Coast Guard’s training center juts into the Atlantic churn at the tip of New Jersey, and its southwest watch station sits on a ghostly beachhead whose brow meets the whitecaps when the moon is out. The watcher’s charge is to look out for anyone who is trying to infiltrate our clambake (or escape from it) when a gate of sorts opens between the fence that extends to the high water mark and the retreating tide.

During my duties at this station during “the mid-watch” from 2-6 a.m. one February morning, I could see:

the stern markers of passing trawlers, somebody on watch there too. There were buoys in the straits, candles that I’d learn to keep to my right when following a channel. Under the torn up dark there were even planes on their way to Newark or Philly, their taillights dipping beneath the clouds and their pilots looking down to see where the water turned to land.

I was sick, sleep deprived, feeling sorry for myself, 19 and wondering what I had to hold onto. I knew where I was coming from, but not what I wanted to go back to.

You have to go out—sometimes very far out—and experience something like awe before you can come back in to reassemble the pieces. It may be the only way to refresh what’s really important.

Place Settings for Awe

Emily being awesome in 2003

Shortly after this post, I am flying out for a week in Rome.

I’ve experienced place-induced awe more than once when travelling.

Looking out over the rooftops in East Jerusalem, descending the slick rocks behind a waterfall in Venezuela, drowning in the flower clogged prairie of western Colorado in late June. I’ve also experienced it in Rome. Like Jerusalem, it’s a place where one layer of history is piled on top of another while at the same time it is intensely lived in—through daily use—by everyone who’s there now.

Because they are living so hard and so well, no one in Rome is interested in turning the city into a theme park, so the immensity of time and lived experience is almost everywhere.

I can’t believe how much I’m looking forward to the pageant of it, the food, and the vistas that keep opening up and down its seven famous hills. When the jet lag has been slept away, or maybe while I’m still in its hazy focus, I might even feel its special kind of awe again.

Note to readers: in a slightly different form, this content was included in my December 10, 2017 Newsletter, the first of what turned into three posts about awe.

 

Filed Under: *All Posts, Being Part of Something Bigger than Yourself, Continuous Learning, Work & Life Rewards Tagged With: Awe, awesome, awestruck, beauty, borderlands, Casper Henderson, edge, liminal space, lost words, perspective, Robert MacFarland, Rome, teaching, timelessness, vacation, Victor Turner, wonder

  • « Previous Page
  • 1
  • …
  • 8
  • 9
  • 10
  • 11
  • 12
  • …
  • 15
  • Next Page »

About David

David Griesing (@worklifeward) writes from Philadelphia.

Read More →

Subscribe to my Newsletter

Join all the others who have new posts, recommendations and links to explore delivered to their inboxes every week. Please subscribe below.

David Griesing Twitter @worklifereward

My Forthcoming Book

WordLifeReward Book

Search this Site

Recent Posts

  • Liberating Trump’s Good Instincts From the Rest April 21, 2025
  • Delivering the American Dream More Reliably March 30, 2025
  • A Place That Looks Death in the Face, and Keeps Living March 1, 2025
  • Too Many Boys & Men Failing to Launch February 19, 2025
  • We Can Do Better Than Survive the Next Four Years January 24, 2025

Follow Me

David Griesing Twitter @worklifereward

Copyright © 2025 David Griesing. All Rights Reserved.

  • Terms of Use
  • Privacy Policy