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Fierce Generosity

September 22, 2013 By David Griesing 2 Comments

Focusing on what you stand to gain—like getting the next buck or increasing your influence—is the wrong path when it comes to sustaining your best work. A better way may be forming relationships through the generosity of your giving and the vulnerability of your asking.

Customers and clients can always smell your hunger (or desperation) when all you’re after is their business. They’d much rather share in an exchange with you that’s mutually satisfying—collaborating to solve a problem, finding just the right product to meet the need, while also learning who you are, why you do what you do, what makes you happy or keeps you up at night, and how they might help you in return.

It’s an exchange based on giving not wanting, asking not telling, a dynamic that presents opportunities to meet one another’s needs while you both stand on a relatively level playing field.

Pie-in-the-sky?  I don’t think so.

Radiohead 500x447In 2007, the band Radiohead deepened the relationship it already enjoyed with its fans by offering its In Rainbows disk for whatever you wanted to pay for it, or for nothing at all.

The point wasn’t making money on the disk or even breaking even, it was about things like the band’s gratitude for loyal listeners, their confidence in their music, trust in their fans, and drawing attention to political causes that were important to them. In the randomness of opportunities they opened here, maybe you downloaded the album for free, but were drawn to support a cause the band believed was important. Giving and asking multiplied as well as strengthened Radiohead’s ties to its audience. (Frontman Thom Yorke just happens to be in my hometown this week as part of the Atoms for Peace tour.)

Adam Grant 220x332The bounty that comes from helping without expectation of return is the subject of Adam Grant’s book, Give & Take, which came out earlier this year. The following is from a story about the Wharton professor in the New York Times last spring:

’I never get much done when I frame the 300 e-mails [that are asking for my help every day] as ‘answering e-mails,’ Grant told me. ‘I have to look at it as, ‘How is this task going to benefit the recipient?’ Where other people see hassle, he sees bargains, a little work for a lot of gain, including his own.

For Grant, giving as well as asking for help is the motivator that spurs greater productivity on both sides of every exchange.

Another case for work-based reciprocity is currently being made by Amanda Palmer.

amanda-palmer 600x400
AMANDA PALMER

 

Palmer is a singer and instrumentalist who once made music with a duo called the Dresden Dolls (in her words, “a cross between punk & cabaret”) and now fronts an ensemble called the Grand Theft Orchestra. I love her music, her ferocity when she’s delivering it, and her thoughtfulness about the communication channels she’s playing with, particularly when it comes to giving and asking.

By making powerful expressions of generosity and vulnerability, she has ripped through the membrane between herself and her fans, and they in turn have reciprocated by holding her up when she has asked them to.

amanda-palmer sign 597x598One way her fans have said, “No, we thank you,” was by crowdfunding her current album. Crowdfunding has been a regular topic on this page, most recently a few months ago. Social media involves strangers as well as friends in your story, while crowdfunding gives them a stake in your quest.

Palmer had been abandoned by her record label, was giving her music away, and couldn’t afford to make another record. As she explained in a video interview (which Palmer starts with a gorgeous song that’s neither punk nor cabaret), she asked for $100,000 on Kickstarter and received $1.2M, giving nothing to her contributors in return but the joy of helping and the promise of more free music. A few months later, in a TED talk called “The Art of Asking,” she elaborated on why she thought she had received more contributions than anyone in the music business had ever received before from a crowdfunding platform.

It’s a gem.

Palmer analogized the vulnerability of asking for something you really need to “falling into an audience and trusting” that you’ll be caught—a type of fan connection that was once a staple of every punk rock concert. Trusting in the kindness of strangers, what Palmer calls “random closeness,” when she asks for a bed to sleep in or the use of a piano in a strange town, led her to put her entire career into the hands of her audience.

Once again, it’s not a one-for-one type of exchange. Palmer shares music and asks for whatever she needs to continue making it. “When we really see each other, we want to help each other,” she says.

This may seem like a young person’s game, but Palmer is 37.

Over the past couple of years, her giving and asking has brought her a million followers on Twitter, the ability to produce her own music, a TED talk, a Brainpickings’ interview, and more than 15 minutes of fame for her songs and ideas. As an artist, she knows that all you need is “a few people loving you up close,” even though she may never know their names or recognize their faces.  Will these digital networks of trust and reciprocity be enough to support her and her work at 57, or 77?

Do the relationships that Palmer (and others like her) are building give us the outlines of a new paradigm for sustaining yourself and your loved ones while working at what you love?

Is this a way for us to return to greater productivity where we live and work?

Can enough of us ever trust again this much?

 

Filed Under: *All Posts, Being Part of Something Bigger than Yourself, Building Your Values into Your Work, Work & Life Rewards Tagged With: Adam Grant, Amanda Palmer, asking, crowdsourcing, generosity, network, productivity, Radiohead, relationship, social media, vulnerability

Crowd-Sourcing Your Job Freedom

January 13, 2013 By David Griesing 4 Comments

Oftentimes, it’s the talented, motivated and grounded people who struggle the most getting to the work they should be doing.  It’s like the burden of their gifts weighs them down, placing an unhealthy gravity on the decision to strike out and make a change for the better.

But beyond the over-complicated knots we tie ourselves in are the practical barriers that confound us. One of them is not having the financial freedom to do the kind of work that we need to be doing right now.

In this regard, there’s good news for everyone who has an entrepreneur inside of them, struggling to get out. Your pitifully small bank account is no longer a roadblock to your success as long as you have a good idea and an equally good story to tell. For the first time ever, millions of strangers are funding small business ideas that never had the chance to get off the ground before. All you have to do is sell them on your dream.

With crowd-funding, it’s the small amounts, quite literally “the seed funding,” that can not only get you off the proverbial dime, but also a cheering section of people who truly believe in you. Where once you needed a rich uncle or well-healed friend, the “kindness of strangers” now provides a way for you to get in the game. (I last wrote about crowd-funding in July.)

You always wanted to ____ (fill in the blank). You’ve never understood why somebody hadn’t figured out how to ___, so you’ve figured it out. Tell the crowd about your idea. Tell them how much cash you need to realize it. Tell them how they’ll get to share in your success. Convince them that you deserve their vote of confidence and they just might give it to you.

Angry-Birds-slingshot

Historically, because tiny businesses rarely attracted outside financing, they just as rarely got off the ground. Today, a whole new class of entrepreneurs has a chance to strut their stuff. Spreading like some positive contagion, crowds are nurturing brave little start-ups everywhere there is access to a funding network. Years from now, when some of our leading companies can trace their origins to networks like Kickstarter, I think we’ll recognize that the true democratization of innovation began in our time.

What this gives you is an opportunity that simply wasn’t available five years ago. But you still have to believe in what you’re setting out to do, and get that cheering section to buy-in too. Indeed, it’s your ability to inspire (on the one hand) and the desire of total strangers to be inspired (on the other) that makes this bargain work.

In the world of crowd-funding, the desire to be part of an appealing stranger’s quest to succeed is nearly universal.  She talks about how she’ll change the world. You learn about how he’ll make our lives better, easier, smarter. They share their stories with us, and we in turn see some of ourselves (and our hopes) in them. We like & admire them & look forward to sharing in their success. The ticket for the adventure is modest given the upsides, so we buy it.

For investors, it helps too that you’re not the only one who’s buying. It may be dozens or hundreds or even thousands of others who are similarly inspired. With crowd-funding, you find out early and often how many others are getting on-board with you. The infectious rush of fellow believers is essential to the dynamic.

But what’s really unique (and special) here is that the entrepreneur’s energy & inspiration and the investors’ psychic & financial support are joining together for the sake of economic productivity. We’re building a business here after all.

Maybe it’s your business.

Filed Under: *All Posts, Being Part of Something Bigger than Yourself, Entrepreneurship, Introducing Yourself & Your Work Tagged With: buy-in, crowdfunding, crowdsourcing, entrepreneur, entrepreneur in you, financing, freedom, inspiration, kindness of strangers, start-up capital, support

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David Griesing (@worklifeward) writes from Philadelphia.

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